Week 4 - AI Assignment

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Feb 20, 2024

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Courtney Hanley Week 4 – AI Assignment Benefits and Risks of Artificial Intelligence There are many benefits and risks of artificial intelligence. I think there are a more people who are pessimistic about AI than optimistic. After reading the discussion posts this week, it really got me thinking about this topic. I started out pessimistic due to the fear of the unknown and the risks of AI. Some of these risks include that AI lacks emotion and creativity, and there is a potential for job loss of humans due to AI replacing their jobs. A huge part of business management is reason and logical thinking, coupled with emotion and creativity. While this is a concern, the discussions this week helped me see that this is a reason to be optimistic, because it shows that AI can’t replace humans or replace their emotional responses. There are also privacy concerns, worry of how dependent we have become on AI, and also there is a high cost that comes along with AI. When you take these into consideration, you wonder if there could be many benefits to outweigh the risks and cause you to be pessimistic, right? Wrong, in my opinion. When you consider the benefits, it can really open your eyes to being optimistic. For example, AI can enable automation of repetitive tasks that a human might not want to do over and over all day long. This can help humans leverage their time at work and do other things that repetitive work. AI can also provide unbiased opinions, where a human may make more irrational decisions or respond to something with an emotional response when AI could stay neutral in any given situation. Another example is that AI chat bots are available 24 hours a day, 7 days a week, while humans may not be able to fulfill those hours, or the company may find that their revenue wouldn’t be as high if they staffed their company for that many hours vs. an 8-hour workday. Humans make errors and there is no way around that, however, with the use of AI, you can certainly help keep errors at a minimum and help to correct and identify the human errors. Last, AI offers the potential for growth within companies. As stated before, it allows them to have 24/7 support for frequently asked questions and offer customer service all hours of the day and night without actually having to pay employees for this type of work around the clock. There are so many benefits to AI, and I think this week’s lesson opened my eyes and allowed me to see that we should all be optimistic and focus on the positives of AI since it certainly is not going anywhere in the future. References: 1. Marr, B. (n.d.). The 15 Biggest Risks Of Artificial Intelligence . Forbes. https://www.forbes.com/sites/bernardmarr/2023/06/02/the-15-biggest-risks-of- artificial-intelligence/ 2. Maheshwari, R. (2023, April 11). Advantages Of Artificial Intelligence (AI) In 2023 . Forbes Advisor INDIA. https://www.forbes.com/advisor/in/business/software/advantages-of- ai/ Benefits of AI Risks of AI Enable Automation Lack of Emotion & Creativity Unbiased Decisions Potential Job Loss for Humans 24/7 Availability Privacy Concerns Minimize Errors Dependency on AI Potential for More Growth High Cost
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