Assessment 4 (page 4 of 15)

Question 4 Not yet answered Marked out of 1.00 Read the brief scenario below and then answer the question. Dynamic Solutions has been using traditional training methods to train the staff members in the organisation. They are now considering implementing an online training programme for their employees in an attempt to reduce the direct costs associated with traditional training methods. Sylvester Mahlangu works in the HR Department at Dynamic Solutions and he realises that they will have to accurately assess the benefits of their online training programmes. He is considering using ROI to evaluate the programme's outcomes and value. Sylvester also wants to establish a mechanism that will enable them to collect and analyse data that will allow them to improve their training programmes. Employees at Dynamic Solutions will be making use of e-learning as part of the envisaged online training programmes, management is concerned about e-learning and whether this will be beneficial. Indicate for each of these employees whether e-learning would firstly be a suitable choice or not and secondly whether this type of training would be beneficial or not for the specific staff member indicated below. Example scenario of employee at Dynamic Solutions Suitable for e-Learning? Would this type of training be beneficial for the employee in this instance? Taylor works as a receiving clerk at Dynamic Solutions, he joined the company in this capacity directly after finishing school. His job requires that he has to accurately capture stock received on Dynamic Solution’s computer system. He has no computer skills and needs training to be able to capture the required data accurately. Yes e‑Learning could work for Taylor Yes this type of training would be beneficial for Taylor in this case Shamantha works at Dynamic Solutions as a sales representative, she recently joined the company and in order to commence with her duties, the company requires that she successfully completes compulsory sales e-learning within the first two months. Yes e‑Learning could work for Shamantha Yes this type of training would be beneficial for Shamantha in this case Tebogo works at Dynamic Solution’s head office and has been allocated the additional role of safety officer. She needs to learn about the relevant legislation, correct procedures to follow and she also needs to be trained in basic first aid such as CPR and treating basic injuries and wounds. She will also have to completed refresher courses from time to time to stay up to date with the latest information and procedures. Yes e‑Learning could work for Tebogo Yes this type of training would be beneficial for Tebogo in this case Mashilo is a delivery person at Dynamic Solutions, the company has implemented a new delivery process which requires that the delivery person explains to the customer what he/she is delivering and then open a delivery note on a tablet that is presented to the customer to sign. Once the customer has signed, Mashilo should save the document to enable is to sync to the cloud. This information is then synced to the sales application of the Dynamic Solutions. present a tablet to the customer help them on the tablet and he needs to learn how to use the new electronic system that the company will be implementing for customer deliveries. This will entail that upon delivery of the item to the customer that Mashilo opens the delivery note on the tablet that Dynamic Solutions will provide to him and that he explains to the customer what he is delivering and show them where to sign the delivery note. Before he leaves the premises, he has to save the signed delivery note on his tablet to the cloud. No e‑Learning would not work for Mashilo No e‑Learning would not be beneficial for Mashilo in this case Yes e‑Learning could work for Mashilo No e‑Learning would not work for Shamantha No e‑Learning would not work for Taylor No e‑Learning will not work for Tebogo No e‑Learning would not be beneficial for Tebogo in this case No e‑Learning would not be beneficial for Taylor in this case No e‑Learning would not be beneficial for Shamantha in this case Yes this type of training would be beneficial for Mashilo in this case  Dashboard / My courses / HRM3703-23-S1 / Welcome Message / Assessment 4  Dashboard Calendar