SITXHRM008 Evaluation Report Template
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School
Victoria University *
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Course
2
Subject
Information Systems
Date
Nov 24, 2024
Type
docx
Pages
5
Uploaded by JusticeScorpionMaster7832
Evaluation Report Template
You are to write an evaluation report, addressing all of the points below.
Roster Software
How well did the software work for your requirements? What features or functions worked well and
what could have been useful that was not available? How easy was it to use? Was it clear to staff?
What were the main benefits of using the software, and what were the limitations?
Provide an overview of the software using screenshots to identify useful tools and functions that
helped you develop the roster.
Answer:
The rostering software provided a comprehensive solution for our scheduling needs. It facilitated
efficient management of staff shifts and streamlined the process of creating, modifying, and
maintaining rosters.
In general, A roster provides a schedule or timetable showing the days and times that a worker is
required to work. It is also a record that can be kept so that the management of staff can be
maintained effectively. A roster can be for a number of events and include:
• the name of the worker
• the duties
• the date that the worker is scheduled to work
• the times that the worker is scheduled to work, including start and end times
• breaks
• any important information that relates to the duties being performed (for example the
maximum allowed shift hours).
Well-Functioning Features:
• collaborative
• available in real-time
• wage costings
• dependency
• adaptive to shift changes
• maximizing shift allocation resources
• incorporating compliance
• integrating data from other software systems
• available as a mobile device app
• available online/via cloud
• efficient to use.
Useful Additions:
•
changing business processes
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•
modifying work processes
•
incorporating new features functions or processes
•
training and support
•
Integration with payroll systems could enhance efficiency.
•
A notification system for staff about roster changes.
An industrial agreement as well as other considerations can include:
• awards (single or multiple)
• award provisions for:
o mandated breaks between shifts
o maximum allowed shift hours
o standard, overtime and penalty pay rates
o leave
• the overall number of hours allocated to different staff members
• use of:
o contractors and consideration of fees
o permanent or casual staff.
It is easy to staff:
Each will carry their own compliance and requirements such as extra rules about how rosters can be
changed. Therefore, if there are any changes to a worker’s regular roster or ordinary hours worked,
then this will need to consultation with the worker first. For example, some compliance requirements
can include:
•
• explaining what the changes are
•
• obtaining feedback about the changes
•
• consideration of feedback received.
The awards, agreements and any other conditions or agreements made by the organisation will vary
depending upon the industry and the type of award.
Benefits:
staff are more productive
sharing of knowledge and information
there is less conflict
it builds morale
resources can be utilised effectively
collaboration amongst workers
skills can be utilised effectively
customer or client satisfaction.
Limitations:
Lack of integration with payroll.
Limited mobile functionality.
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Roster development process
Provide an evaluation of how successfully the roster development process was undertaken. Include
any feedback provided during discussions with staff (your role-play group). What could you do to
improve the process? What action do you need to take?
Answer:
The roster development process was largely successful. Regular feedback sessions with staff allowed
for adjustments, and the software's features facilitated efficient roster development.
Feedback highlighted the ease of access and transparency the software provided. Some staff
members suggested an integrated notification system to receive immediate updates.
To improve the process, integrating a notification system and providing additional training on mobile
usage would be beneficial. Action items include organizing further training sessions and exploring
options for software updates.
Staffing
requirements
How well did you consider the staffing requirements? Were you able to roster on the right amount of
staff for each shift?
Was there a good mix of skill and combination of staff? Did you take into
consideration social and cultural factors that affect staff rostering? Was it easy to make the changes
required when modifications had to be made and incorporate the necessary skills whilst also meeting
operational requirements?
Answer:
Staffing requirements were well-considered, with attention to the right mix of skills for each shift. The
software's ability to factor in staff availability ensured appropriate coverage.
Did you take into consideration social and cultural factors that affect staff rostering?
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Yes, social and cultural factors were considered. Staff availability and preferences were
accommodated within the roster, ensuring a balance that respected individual needs.
Was it easy to make the changes required when modifications had to be made and incorporate the
necessary skills while also meeting operational requirements?
The software facilitated easy modifications, allowing for swift adjustments in response to changes in
staff availability or operational needs.
Operational
requirements
Were you able to meet the operational requirements such as staffing skills, costs, the amount of staff
needed for each shift? Did you meet the required budget? What improvements could you make?
Answer:
Operational requirements were effectively met. The software enabled us to align staffing skills with
shift demands, control costs, and maintain the optimal number of staff for each shift.
Did you meet the required budget?
Yes, the roster development process aligned with the budgetary constraints, ensuring efficient
allocation of resources.
What improvements could you make?
Exploring cost-saving measures without compromising service quality and regularly reviewing staff
performance for potential adjustments could lead to continuous improvement.
Conclusions
What are your overall conclusions? Do you have any recommendations? Are there any actions that
you need to take in order to improve the roster development process?
Answer:
The rostering software significantly improved our scheduling efficiency. The successful integration of
social and cultural considerations into the rostering process demonstrated a commitment to staff well-
being.
Do you have any recommendations?
Recommendations include integrating a notification system, providing additional mobile training, and
exploring payroll integration for further streamlining.
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Are there any actions that you need to take in order to improve the roster development process?
Actions to be taken include organizing additional training sessions, communicating software updates
effectively, and exploring potential software enhancements based on staff feedback. Continuous
monitoring and adjustment will be crucial for ongoing improvement.
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