Rob Howards response to the Unit I Discussion Board Question

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University of Nairobi *

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MANAGERIAL

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Information Systems

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Nov 24, 2024

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docx

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Rob Howards response to the Unit I Discussion Board Question COLLAPSE A few years back I was working as a solution architect in a corporation that was preparing to split our section of the business. We needed a financial tool to move our company forward and we had 12 months to stand it up and integrate it into our business. My group looked at several solutions, compared cost and customer reviews from several vendors, and presented the data to our manager for a decision. The clear choice for a solution that would suit our company as it started being its own company was Oracle. They had the best offer and a plan to get us up and running in less time than the deadline, leaving time for testing and verification along the way. This software had integration to nearly all of our systems that were tested and deployed in other customers environments and they had the resources to make the timeline. A little history: This company had bought another company two years before and when its leadership team integrated with incumbent leadership, there were some relationship issues. Those details I will skip over but the architecture team I worked on was under the control of a manager from the purchased company and the incumbent managers fought that manager's decisions no matter what they were. History being what it is, two years later that original plan was dug up and the pricing was updated and implemented with many of us who once worked at the company being paid consultants for the process. So, the original decision process was to define the need and collect the information needed to make a decision. The need was for a financial solution that would not only solve our need for the day but support us as we grew. It had to be an out-of-the-box solution that required little to no customization, customization make pivoting difficult. While cost is important, the value is more important, show the value comparison. Time is a major factor, show who is willing to commit to our time frame. I think the process behind the decision was firm. Sometimes the cheapest solution is not cheaper in the long run. Customization in any product makes support difficult and makes strategic change slow, it does seem to buy job security though. We followed a well-defined process in making the decision and planned its implementation in stages defined as Plan, Build, and Run. In the end, it was deployed using that plan. I have worked in many environments where there is a decision flow process, and it is usually covered in a kick-off meeting and lays the ground rules for collecting the information to make a good decision and it comes with a deadline that gives time for the process to be successful.
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