BSBINS601 Project Portfolio

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Engineering College Nowgong. *

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Information Systems

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Nov 24, 2024

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Project Portfolio BSBINS601 Manage knowledge and information
Section 1: Collect and analyse information 5 Section 2: Seek stakeholder and specialist input to make decisions 12 Section 3: Maintain and support Knowledge and Information Management system 14 BSBINS601 Manage knowledge and information Project Portfolio
Student name: Narinder Singh ASSessor: Date: 10" December, 2023 Organisation this assessment is based on: Purpose for managing information and decisions to be made: BSBINS601 Manage knowledge and information Project Portfolio
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Section 1: Collect and analyse information Review existing business information. To help you understand the information, make notes on the documentation you submit as proof (either by hand or using review functionality) and highlight any relevant sections. Use existing business documentation (e.g. strategic plan, business plan, policies and procedures) to identify organisational goals, objectives, values and standards. Attach proof of organisational documents you used for information to answer this question (e.g. strategic plan). This revised business plan details our plans for the next years. We started off with a small group of students in 2015, but that number has increased substantially since then. We do not foresee this figure rising between 2021 and 2023 owing to capacity limitations at our Sydney and Melbourne campuses as well as the time required to establish the new site's student body. We also don't expect any price hikes. Consequently, we expect our profitability to continue growing, although at a slower pace compared to the previous two fiscal years. Our expectations are that costs will increase on July 1, 2021, leading to larger earnings. Identify other information relevant to collecting and analysing data (including documentation and analysis requirements). Attach proof of organisational documents you used for information to answer this question (e.g. policy and procedures). Questions on a certain topic are compiled and sent to a representative cross-section of the population in order to conduct a survey. Interview In order to get insight into the success of activities, decision making, and future modifications may be shaped by conducting interviews. The website https://www.thriveatwork.org.au/resources/collecting- data/ Summarise legislation, regulations, standards and codes relevant to managing knowledge and information for your organisation or work area. Attach proof of your Any law or collection of statutes passed by a legislature is known as legislation. Regulations aim to handle various risks and dangers, such as noise, equipment, and physical handling, among others. The purpose of establishing the Information Management Standard is to assist Australian government agencies in their efforts to create and manage business information. BSBINS601 Manage knowledge and information Project Portfolio
research sources (e.qg. website links). The purpose of codes of practice is to lay forth the standards and procedures for carrying out the legislation. Health and safety in the workplace: https://www.inspireeducation.net.au/blog/the distinction between a code of practice and an act of regulation This is the link to the Australian government's information management standard: https://www.naa.gov.au/information- management/informationmanagement-standards/information- management-standardour-country The parliament's website provides a glossary of terms related to legislation. Review existing customer and staff feedback to obtain information about the business. Attach proof of documents you used for information to answer this question (e.g. survey results). Go over the comments made by current customers and employees: One complaint from customers is that it is difficult to get in touch with the teacher for assistance outside of class. Prefer to have in-person conversations According to staff feedback: « There is a problem with the system utilised to assess workers' performance. e Instructors are requesting pay for an additional four hours of grading per week, Review any other business performance data (such as financial or sales data) relevant to your purpose for collecting and analysing data. Review the available information. Identify any contradictory or ambiguous data and discard it (all other data should be reliable and valid). Your information must include numerical and/or financial Business Results: In the 2018 fiscal year, a total of 80 students were enrolled at both the Sydney and Melbourne campuses. Kings Edward College earned $800,000 with 80 students and $10,000 in tuition. A total of $742,450 was spent during the year. College made a total of $57,550 in profit during the year. There were 127 students enrolled in programmes in both Sydney and Melbourne in the 2019 fiscal year, according to statistics. The institution spent $851,350 on instruction for the current school year, with 127 students bringing in $1,270,000. The total cost of instruction was $10,000. College made a total of $418,650 in profit during the year. BSBINS601 Manage knowledge and information Project Portfolio
information. Attach proof of the information (e.qg. profit and loss statement). Identify, define and analysing business iIssues associated with the information you are managing. You are responsible for recognising, defining, and assessing business challenges related to the information you manage.The 2020 fiscal year had a combined enrollment of 186 students across the two campuses in Sydney and Melbourne. The institution spent $1,346,900 on overhead and earned $1,860,000 with 195 students enrolled. The total profit for the institution was $513,100. An annual 10% rise is applied to all expenditures, with the exception of rent and salary, after reviewing the exception reports from the preceding year. Over the last three fiscal years (2018, 2019, and 2020), the college has seen growth and generated a profit. Online risk security: https://www.business.qld.gov.au/running- business/digital-business/risk Identify any further required information (and its sources) to support decision- making and document the requirements by following organisational requirements. Attach proof of how you documented the requirements to this section of the portfolio. For the case study, use Information Requirements Template. There are a lot of risks that might affect your business if you rely on information technology systems like computers and networks. Potential dangers to information technology infrastructure and data include: * Problems with both hardware and software, including power outages and data corruption Software that is malicious, such as computer viruses * Viruses are malicious programmes that may replicate themselves and infect other computers. » phishing, a kind of spam email that aims to deceive users into divulging sensitive information or buying counterfeit goods. an error that occurred as a result of human error, such as incorrect data processing, incorrect data disposal, or accidentally opening a bad attachment in an email. Here is the link to the PDF file: https://aspire-solidus- production.s3-ap- southeast2.amazonaws.com/assets/BXINM301/samples/BXINM30 1.pdf... Here is the link to the information you requested: https://www.cibse.org/knowledge/knowledge-items/detail ? id=a0g00O00000Cx6PMQAZ. Follow the organisational Some requirements for data gathering and setting specific goals for data assessments are as follows: BSBINS601 Manage knowledge and information Project Portfolio
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requirements to set clear, relevant an : : €a _ te et ab.t a _d ought to coordinate the goals, purposes, and aims of the whole nsisten vV L consiste ) objectives organisation, for analysing the information. priorities, and objectives. Use current systems and technologies. furthermore provide quality assurance; has should focus on a variety of performance and commercial objectives, and work towards their effective implementation. Strategies should be measurable, applicable, and specific. Every need as outlined in the law, including WHS and more administrative tasks to support ongoing modifications and development and growth of the company. Confirm that In order to ensure the success and ongoing expansion of the business, information sources it is essential that all of the data and sources be reliable, trustworthy, . and accountable. They are relevant and dependable since we compiled used in the assessment . : _ them from many sources of information to make them adaptable and to so far are reliable and capture the gradual installation of changes in the business's day-to-day relevant. operational duties and processes. Why are the Many businesses and their expansion plans may be better understood information sources if we collect and analyse data from ? W|de.r§nge of sources, including liable? census records, reports, facts, theories, original data records, and reliabie: checklists. BSBINS601 Manage knowledge and information Project Portfolio
How is the information relevant? BSBINS601 Manage knowledge and information Project Portfolio
Analyse business information. Determine your approach to analysing information and knowledge and drawing conclusions. Make sure you follow organisational requirements to identify and interpret patterns and emerging trends. You must perform numerical calculations on the information so that it is useable and can be reported on. You are also required to perform statistical analysis and sensitivity analysis where relevant. Data on patterns and trends should be recorded. Graphical data display and pattern analysis are made easier with the abundance of computerised tools available. The ability to create charts and graphs is an in-built feature in many business products, including Word and Excel. Examine tendencies Finding trends in data is made easier using visualisation methods like arranging the data in a table or chart for comparison. Picking a visualisation approach that works for your data and analysis objectives is crucial. While line graphs are useful for showing trends over time, pie charts are better at showing proportions. Graphical data display and pattern analysis are made easier with the abundance of computerised tools available. Chart and graph generation capabilities are available in Word, Excel, and a plethora of other business-oriented applications. Analysing Sensitivity One way to determine how different scenarios may play out IS via a sensitivity analysis. One way to assess the likely outcomes of different scenarios is via what-if analysis, often known as "what if* analysis. http://aspire-solidus-production.s3-ap- southeast2.amazonaws.com/assets/BXINM601/samples/BXI NM601.pdf Analyse the information. Present the analysis in a usable format. If using the case stuady, attach your Forecast spreadsheet. This process includes looking at historical and current profit and loss statistics as well as exception reports. The estimates cannot be created without clear directions given to Marketing, Sales, and Management about how to utilise the data they contribute. This necessitates giving sales and marketing both past and future data, covering the last two years. The whole institution should be involved in this endeavour. costs for the last two years, as well as actual costs and variations, must be detailed by the administration in addition to those for the upcoming year. A statewide and institutional BSBINS601 Manage knowledge and information Project Portfolio
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level of action is required for this. Write a briefing report. The purpose of the report is to analyse data pertaining to higher education. Three metrics—enrollment, trainer-training, and financial performance—are measured in this research. The objectives of this study are to: Attach your report to this section of the portfolio. 1. Provide the budget projections. 2. Provide details and facts on the viability of the company expansion. Company Success In the 2018 fiscal year, a total of 80 students were recorded throughout the Sydney and Melbourne campuses. Kings Edward College earned $800,000 with 80 students and $10,000 in tuition. A total of $742,450 was spent during the year. College made a total of $57,550 in profit during the year. There were 127 students enrolled in programmes in both Sydney and Melbourne in the 2019 fiscal year, according to statistics. With 127 full-time students and a total expenditure of $851,350, the College received $1,270,000 this year. Everything that was offered was priced at $10,000. College made a total of $418,650 in profit during the year. In the 2020-21 academic year, a total of 186 students were enrolled at both the Sydney and Melbourne campuses. A total of 195 students paid $10,000 for all of the courses offered this year. The college spent $1,346,900 of the $1,860,000 that came in. For the year, College made a total of $513,100. An annual 10% rise is applied to all expenditures, with the exception of rent and salary, after reviewing the exception reports from the preceding year. Over the last three fiscal years (2018, 2019, and 2020), the college has seen growth and generated a profit. BSBINS601 Manage knowledge and information Project Portfolio 10
Plan for knowledge and information management. Research Look at the latest tech that can help with knowledge and information new management. technplogle Be sure to provide evidence of your research sources, such as links to s available websites or screenshots.Information technology plays a crucial role in that may be knowledge management systems by speeding up the creation and sharing of gsed for. knowledge. The goal of developing knowledge management software is to information streamline processes that collect and organise collective expertise in order to and make that knowledge available via a centralised database. Because knowledge information is so all-encompassing, the market for software to manage it Manageme | seems to be somewhat complex. There are a number of software developers nt. hard at work on their unique approaches to knowledge management. Attach Businesses looking for solutions could benefit from a categorization system as proof of knowledge management systems come in several forms. your This article can be found at: https://informationr.net/ir/7-1/paper118.html. research sources (e.g. website links, screen shots etc.). Identify and | Find and explain two good solutions for storing and retrieving data that will describe work for your knowledge and data management needs.1. A Drop Box account sun.able Dropbox allows users to centralise their files by generating a new folder on optlgns for their computer. Every time a user uses Dropbox on one device or another, the storing Iand contents of those folders are automatically synchronised with Dropbox's .accessw?g servers, so they may access the most up-to-date version of any file at any information : time. for your specific 2. Microsoft OneDrive knowledge | OneDrive, a cloud service from Microsoft, gives you remote access to all of and your files. From a single interface, you can store, protect, share, and access information | a|| of your data from any device. manageme Please elaborate on how the aforementioned choices contribute to data safety. nt purpose (at least two). Explain The security features of Dropbox how the All data access is subject to many layers of authentication, including role-based options access control, SSH keys, and one-time passcodes. Sjt;:;\;? » Modern security measures, such a zero-trust basis and defense-in-depth, were BSBINS601 Manage knowledge and information 11 Project Portfolio
information | included into our core architecture. Our defences were rigorously tested by our security. security team, third-party auditors, and a leading bug bounty programme. Access the Dropbox website at: https://www.dropbox.com/business/trust/security/information-security. The security features of One Drive » Engineers do not normally have access to OneDrive or Office 365 unless they are granted access in response to an event that requires elevated access. This policy is called the "zero-standing access" policy. « OneDrive and Office 365 have robust security monitoring systems that work in real-time. One of the several problems that these systems flag as potential security breaches is an attempt to unlawfully access customer data or transfer data out of our service. View this link: https://support.microsoft.com/en-us/office/how-onedrive-safeguards- your-data-in-the-cloud-23c6ea94-3608-48d7-8bf0-80e142eddlel. Design a C ' ometiveiveconyTidroothiod 09064 BF SBEFAATS proposed [+} N : @ New s Q OM - ind of chapte @ BSEBMIGE09 Develo A (DOC) Manage bud S BSBFIMEOT Task 2 A (DOC) MD AMIN Fi Learning Actiwity folder P Search everything structure to e B~ ¥ Liiosd - use in your information and knowledge manageme nt system. Plan for communication. Your communication plan should include at least one new and innovative communication idea suitable to your organisation This plan will be relevant and put into action once stakeholders have made decisions based on your analysis. BSBINS601 Manage knowledge and information Project Portfolio 12
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Audience Key message Delivery Frequency Location method and duration of session (if applicable) Project Project team Meeting Daily Meeting Manager and | meeting Room team CEO, To target other Meeting Monthly Meeting (Stakeholder | States and Room S) , Project Territories manager, and senior staff CEO, Budget Usage Face to Face Monthly Meeting (Stakeholder Presentation Room s) , and Email Project manager. CEO Escalation Meeting | Face to Face Ad hoc Meeting (Stakeholder | (Resolve issues) Room s) , and Project manager. Plan for risk management. Identify four risks for your specific knowledge management purpose and provide at least three mitigating activities that could be undertaken for each risk (e.qg. for the case study what are the risks if the expansion project goes ahead and how might those risks be controlled?). Risk Mitigating activity The policy of the Australian government is evolving in regard to business.All workers should be reminded that policy change is an inevitable and manageable reality. Quickly adjust to changing circumstances. The policy of the Australian government is evolving in regard to business.All workers should be reminded that policy change is an inevitable and manageable reality. Quickly adjust to changing circumstances. Finding qualified instructors and evaluators is challenging.Offer Finding qualified instructors and evaluators is challenging.Offer competitive salaries to those who work BSBINS601 Manage knowledge and information 13 Project Portfolio
Risk Mitigating activity competitive salaries to those as trainers and assessors, Forming novel human who work as trainers and resources policies and procedures assessors, Forming novel human resources policies and procedures Rivals lowering their Rivals lowering their pricingRegular reviews of financial pricingRegular reviews of management models and methods are necessary. financial management models Continue to advocate for a top-notch brand. and methods are necessary. Continue to advocate for a top- notch brand. Team with minimum staff Small Staff team Locate and interview potential temporary workers to cover for absences due to illness or vacation. Attach: Existing business documentation (e.g. strategic plan, business plan, policies and procedures) to identify organisational goals, objectives, values and standards Other information relevant to collecting and analysing data (e.g. policies, procedures, templates etc.) Research sources for legislation, regulations, standards and codes Existing customer and staff feedback Any other business performance data (such as financial or sales data) Documented information requirements Forecast spreadsheet (if using the case study) Briefing report BSBINS601 Manage knowledge and information Project Portfolio 14
Section 2: Seek stakeholder and specialist input to make decisions Consult with stakeholders to collect and review business information. Distribute your Briefing Report, Information and Knowledge Management Plan, Communication Plan and Risk Management Plan to stakeholders following organisational requirements. If you are basing this assessment on the case study, you are required to draft an email to the Stakeholder (CEQO) and consultant (assuming that the report and plan are attached) to distribute the necessary information to them. Attach proof of how you distributed the information to stakeholders. To : The CEO (Stakeholder) From : Hocky Setiawan (Project Manager) Subject : Attachment of the Risk Management Plan and the Communication Plan Dear CEO, Please find attached the plans for risk management and communication. Your opinion on this would be much appreciated. Upon completion of all tasks, please provide the signed Risk Management Plan and Communication Plan to me. Best regards, Hocky Setiawan Summarise the stakeholder meeting outcomes. Who did you meet with? What did you explain, discuss and confirm? If not already viewed in person by your assessor, attach proof of the Stakeholder meeting. Australian Government changing policy in relation to industry. All employees should be trained to accept that policy changes are an inevitable part of doing their jobs. Learn to adapt rapidly to new situations. Provide trainers and evaluators with generous compensation packages, Creating new HR practices and guidelines Difficulties in acquiring skilled trainers and assessors. Competitors undercutting prices Examine your methods of money management on a consistent basis, Maintain Your Quality Promotion Strategy By Focusing on It. Small Staff Team Find and interview possible BSBINS601 Manage knowledge and information 15 Project Portfolio
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casual workers to have on hand for vacations and sick days. Audience: e CEO ¢ Project Manager and team o Sales and Marketing Manage ¢ HR Manager Make decisions based on your analysis and stakeholder/specialist meeting. What decision is the best choice? How does the decision support and align to organisational objectives, values and standards? Organisational Choice An organisational decision is a choice that a decision-maker in an organisation makes and then follows through with. He takes this decision after considering all of his options. Make your objectives clear at all levels. When goals and duties are laid forth in a clear and concise manner, employee engagement goes up by 2.8 times. However, just around 40% of employees fully understand the company's long-term goals. Leadership must be convinced. Present your vision to higher-ups after you have a firm grasp on the direction you want to take the organisation. Meeting with both senior and junior management will allow you to present your ideas and outline the criteria that will be used to evaluate their performance. Define your organization's objectives. Leadership is shown by aligned objectives. Call a meeting of the company's higher-ups to discuss the future of the business and set some specific goals. Pay attention to your goals. The goals of an organisation should be well-defined, long-term, and founded on a common vision for the future. Quantum Workplace: The Future of Work: Aligning Organisational Goals Adjust the Communication Plan to incorporate meeting outcomes. BSBINS601 Manage knowledge and information 16 Project Portfolio
Highlight your changes or show them in bold. Audience Key message Delivery Frequency Location method and duration of session (if applicable) Project Project team Meeting Daily Meeting Manager and | meeting Room team CEO, To target other Meeting Monthly Meeting (Stakeholder | States and Room S) , Project Territories manager, and senior staff CEO, Budget Usage Face to Face Monthly Meeting (Stakeholder Presentation Room s) , and Email Project manager. CEO Escalation Meeting | Face to Face Ad hoc Meeting (Stakeholder | (Resolve issues) Room s) , and Project manager. Attach: Proof of how you distributed information (e.g. draft B @ email) Proof of meeting with stakeholders (if required) [ BSBINS601 Manage knowledge and information Project Portfolio 17
Section 3: Maintain and support Knowledge and Information Management system Set up the approved knowledge and information management system. Use the chosen digital technology to design the approved knowledge and information management system. Use the folder structure approved by the Stakeholders. Attach proof of the system (e.g. screen shots). You can keep all of your files in sync using Microsoft's online service, OneDrive. Your data is safely stored, easily shared, and accessible from any device, anytime thanks to this service. Includes 5 GB of free storage space. The storage capacity of Drop Box is limited to 2GB. » Be compatible with more file formats than Dropbox. The article "What's the Difference Between Dropbox and OneDrive?" can be found at https://www.geeksforgeeks.org. DOC) Manage bud A (DOC) MD AMIN Fi S BSBAMEO! Task 2 BSBINS601 Manage knowledge and information 18 Project Portfolio
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Test your ~ Primary User Test Run _j system. RexRunFultSessionPlusCounters.ps1 . %] users NorofieX Documents folder How will you %' _C03-Of8-DirCopy.exe test the 8 _C03-OfB-DirCopy2.exe # " _C03-OfB-DirRemove.exe system? §7 _C03-OfB-DirRemovel.exe : o5 10 start and stop Outlook &' _C03-OfB-FileCopy.exe Attach proof of : B _C03-OfB-FileCopy2.exe hOW you tested & f B _C03-OfB-FileDelete.exe 8| _C03-Of8-FileDelete2 exe the system. / §' _C03-OfB-FileOpen.exe 8 _C03-OfB-FileOpenl.exe Secondary User Load = Secondary User Sequences Launch-NoisyNeighbours.ps1 8" _C03-OfB-DwCopy.exe nc 8 _C03-OfB-DwCopy2.exe Ndten it g 8 _C03-OfB-DuRemove.exe | %7 _C03-OfB-DirRemovel.exe [w-NIWWtM_M&vakHu | J s Off.ini - put in each user’s %profile% l Documents folder RexRunsSecondarySession ini 1 , & 2| Support Policy |nform;1t|on King Edward VIl College guarantees the highest level of confidentiality Security. while dealing with the medical records of its patients, staff, and members Write a policy of the community. and J This policy applies to both personal information and information about the fhrotce ures institution that is kept by King Edward VII College. a address inform | King Edward VII College shall use the highest degree of caution and care ation while dealing with the personal information of its customers, staff, and including Procedures information _ L L _ _ o security, When it comes to building and maintaining privacy and confidentiality, all confidentiality employees have access to training and tools that may help. and privacy. Access credentials Attach your We need to input our email address and password before we can access policy and OneDrive after signing in. procedures for proof. BSBINS601 Manage knowledge and information Project Portfolio 19
2% Microsoft Sign in 5 Hockyzhow@gmail.com| NO account? Create or N With Windows Halls Ar = Maintain knowledge the Information and Knowledge Management System. Save all relevant documents in the correct locations in your Knowledge and Management System. Take a screen shot of the saved documents for proof. @ BSBINS601 Project Portfolio @ BSBINS601 Student Assessment Tasks Attach: Knowledge and information management system B proof Proof of how you tested the knowledge and [] BSBINS601 Manage knowledge and information Project Portfolio 20
information management system Information management policy and procedures [] Forecasts Information Spreadsheet TemplattRequirements Templa imaoltsemt it e e BSBINS601 Manage knowledge and information Project Portfolio 21
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