DATA4500 Assessment 3 Description - Case Study 2 - Questions - Individual (1)

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Assessment 3 Information Subject Code: DATA4500 Subject Name: Social Media Analytics Assessment Title: Case Study 2 Assessment Type: Group and Individual Case Study (In-Class) Weighting: % Total Marks: Submission: Online Students: On Webinar and Via Email Due Date: Week 12 in Webinar Assessment Description You have been engaged as the social media campaign manager for Joe Biden or Donald Trump (your choice) in October 2020. These are the two candidates for US president in the 2020 election. Read the below Sources 1 and 2 before the class and then complete a group and individual activity in class Activity 1: Group Case Study - worth 15% Students will need to qualitative and quantitative analysis. Please make sure you have access to excel. Students will form groups of 4 - 5 members before Week 12 (or are assigned to groups at the start of week 12). At the beginning of class in Week 12 the lecturer will distribute a case study instructions document and accompanying data file to each group. Questions will be based on Weeks 5 - 11 inclusive. The assessment is open book. Students will be given 1.5 hours to complete the questions in their group. You must then submit your group responses via Turnitin and include the name and student ID of your group members at the top of the page. Activity 2: Individual Case Study - worth 25% At the beginning of class in Week 12 the lecturer will distribute individual questions to all students Questions will be based on Weeks 5 - 11 inclusive. The assessment is open book. Theoretical and calculation concepts discussed in workshops are examinable. To prepare for this assessment, make sure you COMPLETE workshop questions in weeks 5 - 11 inclusive. Students will be given 1 hour to complete the questions individually. You must complete these questions in class and on camera You must then submit your individual responses via Turnitin. Source 1: Page 1 Kaplan Business School Assessment Outline
Social Media and 2016 US election between Hillary Clinton and Donald Trump Using Social Media Data to Predict to 2016 US Presidential Election Andrew Hutchinson May 15, 2016 (BEFORE THE 2016 ELECTION) ...[A] social experiment is to analyze whether social media insights can show us who's going to win an election. The Popular Vote The first measure you might look to utilize in a predictive model for an election would be overall mention volume - if a candidate's getting mentioned alot, that's a good sign their message is resonating - or at the least, their voice is reaching a lot of people...a study Dublin City University in 2011 found that tweet volume was "the single biggest predictive variable" in election results, based on their analysis of political sentiment and prediction modeling. Their research indicated that mention volume was a more accurate indicator than sentiment because volume better represents the relative popularity among the population, while sentiment can be reactive and influenced by responses to specific news stories or events. If you were to go with this, as the most basic and simple metric predictor, tweet volume suggest Donald Trump is on a path to The White House. Appreciating Sentiment Automated sentiment detection is a minefield, in terms of accuracy. One of the biggest knocks against automated sentiment analysis is that it can't predict sarcasm, which can unfairly skew the results - and this is, no doubt, a significant consideration in the case of Trump. .... what does the data say about the two leading candidates in the current US Presidential campaign? Using a basic polling tool called HappyGrumpy , we can see that overall sentiment for Donald Trump is actually considered quite positive. Gaining Support So if automated sentiment can't provide a definitive qualifier, then what can? Page 2 Kaplan Business School Assessment Outline
Another measure to consider is follower growth - the combination of mention volume and follower growth in the lead-up to the most recent Canadian election correctly indicated that Justin Trudeau would emerge triumphant. Using Twitter Counter , we can see that Trump has gained 595,777 followers over the last month. Hillary Clinton, meanwhile, has gained 285, 541 followers in that same time frame. Source: https://www.socialmediatoday.com/technology-data/using-social-media-data-predict-2016-us-presidential- election Source 2: Social Media and 2020 US election between Joe Biden and Donald Trump Trump, Biden fight for primacy on social media platforms July 5, 2020 ...On Twitter, Trump’s 82.4 million followers dwarf Biden’s 6.4 million. The president has spent years cultivating a ragtag digital “army” of meme makers and political influencers who retweet campaign messages hundreds of times daily. ... Biden and his allies are now working feverishly to establish a social media force of their own. For the first time, Biden outspent Trump on Facebook advertising in June, pouring twice as much money into the platform as the president. His campaign is recruiting Instagram supporters to hold virtual fundraisers. ...But Trump’s unimpeded access to the digital microphone is facing its limits. Twitter is beginning to fact check Trump’s posts, including one that made unfounded claims that mail-in voting would lead to fraud. The company also alerted users when the president posted a manipulated video, and it hid his Twitter threat about shooting looters in Minneapolis. ...“If you want to compare the attention and engagement metrics, it might look like Trump is way ahead, but that attention and outrage isn’t always good,” Mercieca said. “When a child is throwing a tantrum, you’re giving them attention, but it’s not because you approve of their behavior.” Indeed, the Biden campaign argues that despite being outmatched on social media, their engagement is strong. “The way that they treat their supporters, it’s about distraction. It’s about keeping them angry,” said Rob Friedlander, Biden campaign digital director. “For us it’s about, how do we make you feel like you’re brought into the campaign.” .... Source: https://www.kusi.com/trump-biden-fight-for-primacy-on-social-media-platforms/ Page 3 Kaplan Business School Assessment Outline
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Activity 2: Individual Case Q1: Sentiment Analysis (200 words) Using examples from the articles above, and the sentiment analysis lectures, discuss how sentiment analysis can give your candidate’s election campaign a competitive edge. Discuss how sentiment analysis can be used to support your candidate’s campaign and undermine your opponent’s campaign. Place your response in the space below: As per the given case study in which example of Donald Trump has been presented. It can be mention that the sentiment analysis is helpful for providing a competitive age for the election campaign of a candidate and also provide support. The reason behind it is that sentiment analysis goes beyond positive and negative sentiments. The reason behind it is that the sentiment analysis can detect negative sentiments and relation to political leader but it will not be able food determining specific aspects in relation to negative sentiments. The sentiment analysis is a helpful for detecting the objects behind such sentiments for example politician or a political party along with specific aspects for such objects like politicians character or issues that belongs to that political party. The sentiment analysis is also inclusive of fine grain sentiment detection which is different from instance complaints. This fast and scalable and consistency of the sentiment analysis is helpful for making it possible for processing massive amount of data and real time and provide different judgements in relation to the same context. Moreover it can also be mention that sentiment analysis is utilise for supporting the candidates campaign and undermine opponents campaign by normalising identified sentiments and target and it is that enable data aggregation and qualification for providing overall view for a large collection of content. The sentiment data can be sliced and diced according to the need for example by themes or candidates for showing deep analysis of emotions of voters (Wang, et al., 2012) . 7.5 marks Page 4 Kaplan Business School Assessment Outline
Q2: Data / Insights Mining 200 words) Using examples from the articles above, and the insights mining lectures, discuss how data and insights mining can give your candidate’s election campaign a competitive edge. Discuss how data and insights mining can help to identify trends and characteristics that may escape the attention and awareness of human analysts. Place your response in the space below: It can be analyse that at the current time modern campaigns that belongs to elections are inclusive of data and mining insights that are helpful for developing database of detailed information and relation to the citizens for informing electoral strategy and guiding tactical efforts. It is also helpful for sensational reports in relation to value of individual consumer data and also provide most valuable information campaign that acquire from behaviours and direct responses that are provided by the citizens themselves. It is helpful for using campaign data analyst model for producing information at individual level prediction about citizens and likely would to perform specific political behaviour for supporting candidates and issues and changing the support conventional by being target with specific campaign interventions. Data and insights mining are also inclusive of use of predictive course which is helpful for creating coordination with the incomplete information hence it provides a competitive edge. Moreover it can also be provided that data and insights are helpful for identifying trends and characteristics in relation to enhancing awareness for human analyst. The reason behind it is that it is helpful for conducting a trend analysis which is based on identifying areas for improvement among increasing awareness for human analyst (Heisterberg, & Verma, 2014) . 7.5 marks Page 5 Kaplan Business School Assessment Outline
Q3: Ethics (200 words) Your firm has been engaged to develop a tweet-bot for your client - either Hillary or Trump. The tweet bot will data mine tweets associated with your candidate, their opponent and everyone else who engages with these people in the form of likes, mentions, retweets and replies. The tweet bot will then use natural language processing and latent semantic analysis to learn the way your candidate ‘speaks’. Once trained, the tweet bot will tweet on your client’s behalf so that it sounds like the tweet came from the candidate. Discuss the ethical considerations involved in the development of this bot. Your response need to address the Laws of Robotics outlined in the Appendix (see last page) Place your response in the space below: Considerations that are involved in the development of this bot are mentioned below: According to the case study in which the form is engage for developing a tweet boat for the client either Hilary or Trump it can be mention that such boat should not enjoy human being and not allowed anyone to come to harm. The boat needs to obey the orders that are provided by human being. An according to the laws of robotics it can be mentioned that it should not harm humanity or an action or allowed to come to harm the humanity. As part of ethical consideration bot represent leading edge for human and AI interaction and as an outcome any of the discussion around ethics and boat will acquire least some overlap with larger discussions in relation to ethics of artificial intelligence that should be used in bot. It needs to ensure safe and secure operations when it is providing any of the statement for any of the party. There is also need to ensure capability cautions and risk and for this purpose need to plan and mitigate efforts commensurate with the expected impacts (Danaher, & McArthur, 2017) . References Wang, H., Can, D., Kazemzadeh, A., Bar, F., & Narayanan, S. (2012, July). A system for real-time twitter sentiment analysis of 2012 us presidential election cycle. In Proceedings of the ACL 2012 system demonstrations (pp. 115-120). Heisterberg, R., & Verma, A. (2014). Creating business agility: How convergence of cloud, social, mobile, video, and big data enables competitive advantage . John Wiley & Sons. Danaher, J., & McArthur, N. (Eds.). (2017). Robot sex: Social and ethical implications . MIT press. 10 marks Important Study Information Academic Integrity Policy KBS values academic integrity . All students must understand the meaning and consequences of cheating, plagiarism and other academic offences under the Academic Integrity and Conduct Policy. What is academic integrity and misconduct? What are the penalties for academic misconduct? What are the late penalties? How can I appeal my grade? Page 6 Kaplan Business School Assessment Outline
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Click here for answers to these questions: http://www.kbs.edu.au/current-students/student-policies/ . Word Limits for Written Assessments Submissions that exceed the word limit by more than 10% will cease to be marked from the point at which that limit is exceeded. Study Assistance Students may seek study assistance from their local Academic Learning Advisor or refer to the resources on the MyKBS Academic Success Centre page. Click here for this information. Page 7 Kaplan Business School Assessment Outline
Appendix The Three plus One Laws of Robotics (modified for modern day A.I.) First Law An algorithm may not injure a human being or, through inaction, allow a human being to come to harm. Second Law An algorithm must obey the orders given it by human beings except where such orders would conflict with the First Law. Third Law An algorithm must protect its own existence as long as such protection does not conflict with the First or Second Law Zeroth Law An algorithm may not harm humanity, or, by inaction, allow humanity to come to harm. Page 8 Kaplan Business School Assessment Outline