BSBWHS411 - Assessment Task 1 v1.2 (1)

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Assessment Task 1 Implement and monitor WHS policies, procedures and programs BSBWHS411

Student Declaration To be filled out and submitted with assessment responses ◻ I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s) ◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me ◻ I have correctly referenced all resources and reference texts throughout these assessment tasks. ◻ I have read and understood the assessment requirements for this unit ◻ I understand the rights to re-assessment ◻ I understand the right to appeal the decisions made in the assessment Unit Title Unit Code Student name Student ID number Student signature Date Task Number BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 2 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

------OFFICE USE ONLY----- For Trainer and Assessor to complete: ◻ Student requested reasonable adjustment for the assessment Question Marking Sheet - Assessor to complete. Did the student satisfactorily address each question as instructed: Completed satisfactorily S NY S DN S Comments Question 1 Question 2 Question 3 Question 4 Question 5 Question 6 Question 7 Task Outcome: Satisfactory ☐ Not Yet Satisfactory ☐ Student Name: Assessor Name : Assessor Signature: Date: BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 3 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

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Table of Content Student Declaration ........................................................................................................................................... 2 Task 1 – Knowledge Questionnaire ....................................................................... 5 Question 1 ................................................................................................................................................................ 6 Question 2 ................................................................................................................................................................ 7 Question 3 ................................................................................................................................................................ 8 Question 4 ................................................................................................................................................................ 8 Question 5 ................................................................................................................................................................ 8 Question 6 ................................................................................................................................................................ 9 Question 7 ................................................................................................................................................................ 9 References ............................................................................................................................................................. 10 Appendix 1 – Scenario .......................................................................................... 11 Australian Hardware WHS policy ........................................................................ 12 Emergency Evacuation Procedure for Head Office of Australian Hardware 13 Emergency procedure maps ............................................................................................. 13 Hazard Identification Procedure ......................................................................... 14 WHS Incident Reporting and Investigation Procedure ................................... 15 WHS Consultation Procedure .............................................................................. 17 BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 4 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Task 1 – Knowledge Questionnaire Task summary and instructions What is this assessment task about? This assessment is a written questionnaire with a mix of objective and subjective questions. The questionnaire is designed to meet the knowledge required to meet the unit requirements safely and effectively. The questions focus on the knowledge evidence required for this unit of competency:  key provisions of commonwealth and state/territory WHS laws that apply to the business, and procedures for their application in the work area  organisational policies and procedures for: o consulting during WHS issue management o identifying hazards and managing risks, including using aggregate information and work area data o incident response, investigation and reporting  legal responsibilities and duties of managers, supervisors, persons conducting a business or undertaking (PCBUs) and workers in relation to WHS risk management in the workplace  procedures for assessing implications of near misses in relation to incidents, injuries and illnesses in the work area  effective consultation mechanisms in managing health and safety risks in the workplace  features of effective workplace learning opportunities, including coaching and mentoring assistance that facilitates team and individual achievement of WHS training needs  key principles and components of the hierarchy of control measures  procedures for applying the hierarchy of control measures in own work area. Your assessor will be looking for demonstrated evidence of your ability to answer the questions satisfactorily, follow instructions, conduct online research and review real or simulated business documentation as instructed. What do I need to do to complete this task satisfactorily?  submit your answers to the questions within the set timeframe,  answer all questions as instructed, BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 5 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Task summary and instructions  answer all questions using your own words and reference any sources appropriately,  all questions must be answered satisfactorily. It is advisable to:  review the questions carefully,  answer the questions using online research and the learning material provided for the unit and by reviewing real or simulated relevant business documentation (such as policies and procedures),  further research the topics addressed in each question. Specifications You must submit to GOALS the  assessment coversheet,  answers to all questions,  references. Resources and equipment • computer with Internet access, • access to Microsoft Office suites or similar software, • learning material. Re-submission opportunities You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the task. Answer all the questions below: Question 1 Aside from the WHS Act, identify (3) other acts, standards or codes of practice that guide your actions with respect to workplace safety. BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 6 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

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 First aid in the workplace  Work health and safety  WHS regulators and workers Question 2 Refer to the Australian Hardware Case Study and answer the following questions based on: · Australian Hardware Health & Safety Policy & Procedures · Safework website · Independent research Question Answers List the WHS Acts, regulations and codes of practice that would apply to Australian Hardware and outline their key provisions to each in relation to Australian Hardware . WHS Acts, regulations and codes of practice Outline their key provisions (30-50 words each) Work Health and Safety Act 2011 The WHS Act aims to provide workers and others with the highest level of security from risks and dangers, as far away as is sensibly practical. This includes securing the wellbeing and security of workers and work environments through the elimination or minimization of dangers. AS/NZS4804:2001 Occupational health and safety management A framework for managing work-related health and safety (WHS or OHS) could consist of a number of agreements, tactics, and plans that methodically monitor employee security and BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 7 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Question Answers well-being. The WHS/OHS Administration Framework should be developed, carried out, and evaluated as necessary. How do you consult on WHS issue management at Australian Hardware? Representatives for health and safety (HSRs) HSRs will be chosen to discuss safety and security issues with various work groups. A health and safety committee (HSC) will be established based on Australian Equipment's operations. The purpose of the HSC is to develop workplace safety and security policies, procedures, and guidelines while also promoting participation between Australian Labor and Equipment. How do you identify hazards and manage risks, including using aggregate information and work area data at Australian Hardware? 1. Consider previous occurrences and accidents to determine whether they might occur again. 2. Counsel to learn what concerns about security employees have. 3. Identified risks must be disclosed to encourage activity. 4. Gather information from hardware and fabric security information sheets to determine the most important security safeguards. 5. Any risk identified by this plan should be noted on the Hazard Appraisal and Control Sheet, and action should be taken in advance to assess and then control the risks from this risk. Outline the incident response, investigation and reporting process at Australian Hardware. The director or the detailing staff member must report all close calls and incidents using an occurrence report template to the WHS committee and senior management. If someone has been hurt, the need for immediate assistance should be assessed and appropriate action should be taken. Directors should follow the Early Mediation Directive. The chief should seek advice from the WHS team if it is determined that the close call or incident is real. The WHS team will notify WorkSafe as soon as possible about the incident. How do you assess the implications of near misses about incidents, injuries and illnesses in work areas at Australian Hardware? Data sharing, allowing experts a fair chance to express their opinions, and recently making decisions on matters of safety and wellbeing are all topics of discussion at Australian Equipment. BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 8 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Question 3 What are the legal responsibilities and duties of managers, supervisors, PCBU and workers concerning WHS risk management in the workplace? (30-50 words) For some risks, the show WHS Controls state that the PCBU must use the chain of command of control measures to limit risks to wellbeing and security when it is not rationally practicable to eliminate them. These risks include those connected to more intensely confined work, hazardous substances or chemicals, risky manual tasks, falls or flying objects, construction, electrical, or plant work, hearing loss related to commotion, and routine dizzying work. Question 4 Answer the following questions about incident and accident management: Question Answer When should incident and accident forms be completed, and how do these records contribute to the identification and possible prevention of workplace incidents and accidents? (30-50 words) When someone is hurt, the need for immediate assistance should be assessed and appropriate action should be taken. Supervisors should follow the Early Intercession Direct and get in touch with their local Harm Management Facilitator if a staff member needs time off work or therapy due to an incident. The supervisor should seek advice from the WHS team if the close call or incident is believed to be real. Regarding the notice of the incident to WorkSafe, the WHS group will advise. What other WHS records are you required to keep? List three (3) - Policies and procedures for health and safety - Operating procedures - Record of training and induction Question 5 BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 9 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

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Answer the following questions about WHS communication and consultation. Question Answer How could you provide WHS information (obligations, policies and procedures) to staff in the workplace? List three (3) ways. - WHS training information and updates - Codes of conduct - Employee roles and responsibilities in WHS management practice What are the workplace information systems employed in workplaces to help control and manage work risks and hazards? List three (3). - Logbook for incidents and hazards - Techniques for spotting hazards - Specific workplace risk management strategies Describe, in your own words, why you believe it is essential for organisations to adopt a collaborative and consultative approach to managing occupational health and safety. (30- 50 words) Meetings could be a legal requirement as well as an essential component of managing safety and security risks. When everyone involved in the work communicates with one another to identify risks and risks, talks about health and security concerns, and collaborates to find solutions, it is easier to create a safe working environment. Question 6 Explain the fundamental principles and components of the hierarchy of control measure, and outline how they apply in the work area. (50-100 words) The most important level of control in the progression is getting rid of the danger and hazard. This is followed by reducing the chance through substitution, confinement, and building controls, and finally reducing the hazard through regulatory controls. The progression of controls affects how well bosses carry out their OHS Act obligations. According to the OHS Act, managers of instruments should start the control process in order to eliminate risks and dangers. If managers are unable to eliminate risks and hazards, they must proceed through the process and choose the controls that will most effectively reduce the risk. Question 7 BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 10 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

How can you use the following workplace learning opportunities to facilitate team and individual achievement of WHS learning needs? Workplace Learning Opportunities Answer (30-50 words/answer) Coaching In a business setting, coaching could be a training method where a more skilled or knowledgeable individual provides advice and guidance to an employee in an effort to help develop the employee's abilities, performance, and career. Mentoring and counseling are recognized as comparable HR competencies to coaching. Formal Learning (For example class-based learning, online learning) Formal learning opportunities can come in a variety of forms, but they are typically organized learning opportunities that can be held inside or outside the working environment. Regularly, an organized learning activity results in a recorded result communicated by an enlisted preparation association (RTO) or a formal capability in understanding with the Australian Capability System (AQF). Mentoring Encourage the group to be proactive in reporting issues, look for appropriate sources to offer assistance, and provide mentoring to ensure that the group complies with the law and your company's OHS policy. Reading Info/Data There are countless articles and intriguing infographics that can be distributed to employees, including those found on social media, government websites online, association flyers, and remuneration boards. Focus Groups Focus groups are made up of boards that an arbitrator encourages to meet for a set period of time to discuss topics and exchange ideas. Members of the central bunches can speak to one another and explain themselves. This offers a fantastic chance to observe behavior, conversations, pressures, and intelligence without interfering. References Please include your references below: https://www.safeworkaustralia.gov.au/law-and-regulation/codes-practice https://hardwareaustralia.com.au/whs/ https://www.safeworkaustralia.gov.au/law-and-regulation/duties-under-whs-laws/duties- pcbu BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 11 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

https://employsure.com.au/guides/workplace-health-and-safety/accident-records/ https://www.worksafe.vic.gov.au/hierarchy-control https://www.business.qld.gov.au/running-business/employing/training/staff- development-mentoring BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 12 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

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Appendix 1 – Scenario You are employed as a team leader of a group of five administration staff in the head office of Australian Hardware. A rapid growth in the organisation has seen many new computers installed in the office. With so many computers around the office, power extension cables occasionally become loose and end up lying on the floor of the hallway. In the past three months, a number of your employees have had near-misses where they have almost tripped on a loose cable. To make matters worse, just this morning you witnessed your senior administrator, Rosie Thompson, trip on a cable and sprain her wrist on impact with the floor. As team leader, you immediately gave Rosie some ice and a bandage and took her to see the local doctor. Organisational recordkeeping and consultative procedures, which are in place to ensure the organisation adheres to WHS obligations under relevant legislation, require team leaders to: ● conduct regular workplace inspections and submit safety inspection forms to the relevant person (your health and safety representative or your assessor) ● fill in and submit incident reports for incidents involving accidents or near- accidents involving staff or visitors ● compile WHS aggregate information and report on safety performance as part of the WHS management system to your health and safety representative. In your workplace’s operational plan, the target number of incidents or injuries requiring first aid and/or medical treatment is zero. Note: Detailed information on Australian Hardware, including operational policies and procedures, risk management, and financials may be accessed at: ‘Australian Hardware’, http://australianhardware.simulations.australiantrainingproducts.com.au/ BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 13 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Australian Hardware WHS policy In order to ensure a healthy and safe working environment, Australian Hardware will: ● establish a safe and healthy workplace ● ensure compliance with all relevant legislation ● provide written procedures and instructions for safe working practices and material safety data sheets (MSDS) where required ● provide appropriate support, instruction, training and supervision to employees to ensure safe working practices ● consult employees and affected persons on health and safety issues ● set and monitor clear performance goals for prevention and lessening of illnesses and injuries in the workplace for employees, contractors and visitors (including clients and volunteers) ● detect hazards leading to assessment and appropriate control activities for all risks in the workplace ● commit to participation in workplace health and safety matters by all senior managers, line managers, supervisors and staff (including employee representatives) ● access and provide appropriate information relating to working safely and the training required for organisational employees to carry out their duties in a safe manner ● establish and commit to a health and safety management system and continual improvement including internal/external audits and systematic management review. BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 14 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Emergency Evacuation Procedure for Head Office of Australian Hardware  On hearing an evacuation alarm, or on instruction of emergency control personnel, immediately cease all activity and secure personal valuables.  Assist any person in immediate danger, but only if safe to do so.  If practical, and only if safe to do so, secure any activity or process that may become hazardous or suffer damage if left unattended as a consequence of evacuation.  Act in accordance with directions given by emergency control personnel and evacuate the building immediately.  Assist with the general evacuation if directed to do so by emergency control personnel.  Assist with the evacuation of disabled occupants.  In a fire, do not use a lift to evacuate the building.  Move calmly to the nominated evacuation assembly area and do not leave the evacuation assembly area until the all clear has been given.  Follow the instructions of relevant emergency services personnel and campus emergency control personnel. Emergency procedure maps Emergency procedures diagrams are located within each room. These diagrams provide floor plans showing the locations of emergency exits and emergency equipment (such as fire extinguishers) and maps for evacuation routes and emergency assembly areas. BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 15 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

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Hazard Identification Procedure WHS legislation requires that PCBUs, in consultation with workers identify all potentially hazardous things or situations that may cause harm. In general, hazards are likely to be found in the following; - Physical work environment, - Equipment, materials or substances used, - Work tasks and how they are performed, - Work design and management In order to identify hazards, complete the following steps: (i) Past incidents/accidents are examined to see what happened and whether the incident/accident could occur again. (ii) Employees consulted to find out what they consider are safety issues, I.e. ask workers about hazards/ near misses they have encountered as part of their work. Sometimes a survey or questionnaire can assist workers to provide information about workplace hazards. (iii) Work areas or work sites be inspected or examined to find out what is happening now. Identified hazards should be documented to allow further action. The work environment, tools and equipment as well as tasks and procedures should be examined for risks to WHS. (iv) Information about equipment (e.g. plant, operating instructions) and Material Safety Data Sheets be reviewed to determine relevant safety precautions. (v) Welcome creative thinking about what could go wrong, i.e. what hazardous event could take place here? Any hazard which is identified by this process should be recorded on the Risk Assessment and Control Sheet and further action taken to assess and then control the risks from this hazard. BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 16 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

WHS Incident Reporting and Investigation Procedure All near miss / incidents should be reported to the WHS committee and senior management by the manager or the reporting staff member using an incident report form. If a person has been injured the need for first aid should be assessed and action taken as appropriate. Managers should follow the Early Intervention Guide. If the near miss / incident is considered to be serious, the manager should contact the WHS team for advice. The WHS team will advise regarding the notification of the incident to WorkSafe. The incident is deemed to be a "Notifiable Incident" and must be reported to WorkSafe if it resulted in:  The death of a person or;  A person requiring medical treatment within 48 hours of exposure to a substance or  A person requiring immediate treatment as an in-patient or  A person requiring immediate treatment for  The amputation of any body part or  A serious head injury or  A serious eye injury or  De-gloving or scalping or  Electric shock or  A spinal injury or  The loss of a bodily function or  Serious lacerations  If the incident is notifiable, the site of the incident is to remain undisturbed until a WorkSafe Inspector arrives on site or gives permission for disturbance. BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 17 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

 The Head of Department/Unit Manager must report all notifiable incidents to WorkSafe via phone on 132 360 and then in writing within 48 hours by completing the Worksafe Incident Notification Form.  The manager should undertake an incident investigation in consultation with the Health and Safety Representative and record the findings and recommendation in a report of the incident  Complex investigations or investigations where there is uncertainty will be supported by the WHS team upon request of the manager or Health and safety Representative BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 18 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

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WHS Consultation Procedure Overview Consultation is mandatory under the Work Health and Safety Act 2011 (WHS Act) for Australian Hardware. Consultation will take place on all work health and safety matters including:  undertaking risk management activities  proposing changes that may affect workers  making decisions about any work health and safety procedures  the adequacy of facilities for the welfare of workers. This procedure should be read with the Work Health and Safety Policy. Procedure Australian Hardware consults, so far as is reasonably practicable, with workers who carry out work for Australian Hardware who are (or are likely to be) directly affected by a work health and safety matter. If the workers are represented by a health and safety representative, the consultation will involve that representative. Consultation at Australian Hardware involves sharing of information, giving workers a reasonable opportunity to express views, and taking those views into account before making decisions on health and safety matters. 1 Health and safety representatives (HSRs) HSRs will be elected to represent various work groups and investigate health and safety issues. 2 Health and Safety Committee (HSC) An HSC will be established on the initiative of Australian Hardware. The role of the HSC is to facilitate cooperation between Australian Hardware and workers on health and safety matters as well as to develop work health and safety standards, rules and procedures. 3 Other Agreed Arrangements BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 19 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Other agreed arrangements for consultation may be set up by Australian Hardware provided the arrangement is agreed to by the workers and is likely to result in better consultation and improved decision making. Once established, consultation must be in accordance with the procedures agreed to between Australian Hardware and the workers. Regardless of the arrangement, the obligation of Australian Hardware to consult with all workers remains. Australian Hardware may need a mix of HSRs, HSCs and / or other agreed consultation arrangements tailored to suit the workers and Australian Hardware’s work environment. Other agreed arrangements for consultation on health and safety matters used by Australian Hardware may be through:  regular scheduled meetings  team meetings (where work health and safety is always an agenda item)  one-off meetings  tool box talks  face to face discussions  briefing sessions. 4 Nature of consultation about particular matters Australian Hardware will ensure:  that relevant information about the matter is shared with workers, and  that workers be given a reasonable opportunity: o to express their views and to raise work health or safety issues in relation to the matter, and o to contribute to the decision-making process relating to the matter, and  that the views of workers are taken into account by Australian Hardware, and  that the workers consulted are advised of the outcome of the consultation in a timely manner. If the workers are represented by a health and safety representative, the consultation must involve that representative. 4 When consultation occurs, Australian Hardware sets up a plan to ensure that consultation occurs in relation to the following health and safety matters: BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 20 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

 when identifying hazards and assessing risks to health and safety arising from the work carried out or to be carried out by Australian Hardware  when making decisions about ways to eliminate or minimise those risks,  when making decisions about the adequacy of facilities for the welfare of workers,  when proposing changes that may affect the health or safety of workers,  when making decisions about the procedures for: o consulting with workers, or o resolving work health or safety issues at the workplace, or o monitoring the health of workers, or o monitoring the conditions at any workplace under the management or control of the person conducting the business or undertaking, or o providing information and training for workers. BSBWHS411 - Implement and monitor WHS policies, procedures and programs V3 2021 Page 21 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

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BSBWHS411 - Assessment Task 1 v1.2 (1)

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