Chapter 11 Smartbook Study Questions
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Industrial Engineering
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Dec 6, 2023
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Which of the following is an example of an output of a service process?
Passengers transported
Analyzing a process allows some important questions to be answered. Which of the following would not
likely be one of those questions?
What should the firm charge?
If the cycle time decreases, the output of the process will
Increase
Which of the following terms describes the ratio of the time that a resource is activated, relative to the
time that it is available for use?
Utilization
In a process flow chart a rectangle represents which of following?
Tasks
Which of the following is an example of an input to a manufacturing process?
Labor
Which of the following terms describes a process that has several groups of activities linked through
flows?
Multi-stage
A difficult but important first step in process analysis is to clearly define the Purpose of the analysis.
Which of the following describes a resource that limits the capacity or maximum output of a process?
Bottleneck
The average time between completion of successive units is which of the following?
Cycle time
Which of the following types of processes has a large amount of finished good inventory?
Make-to-stock
If the utilization of a process increases, the output of that process will
Increase
In a process flow chart a diamond represents which of following?
Decision point
A multiple-stage process has multiple groups of activities that are linked through
Flows
Which of the following is not a metric used to measure process performance?
Lateness
The term that describes when activities in the process stage must stop because there is no work?
Starving
Productivity is the ratio of output to input.
A process that is activated only in response to an actual order is known as which is of the following?
Make-to-order
The performance metric that measures the time required to produce a batch of parts is which of the
following?
Run time
Which of the following terms describes the ratio of the time that a resource is activated, relative to the
time that it is available for use?
Utilization
The ratio of the value-added time to the flow time.
Process velocity
In a process flow chart an inverted triangle represents which of following?
Storage area
Which of the following is a measure of the costs of goods sold divided by the total average value of
inventory?
Inventory turn
Comparing the metrics of one company to another, is often referred to as
Benchmarking
Little’s law says there is a long-term relationship between the inventory, throughput, and flow time of a
production system in steady state.
Total factor productivity is usually measured in monetary units
Which of the following describes the function of specifying work activities of an individual or a group?
Job design
Flow time includes the time the unit spends actually being worked on, together with the time spent
waiting in a queue.
The time in which useful work is actually being done on the unit.
Value-added time
A job is said to be enlarged vertically if the worker is involved in planning, organizing, and inspecting his
or her own work.
Which of the following is a common measure of the total average investment in raw material, work-in-
process, and finished good inventory?
Total average value in inventory
Which of the following is not one of the reasons for work measurements?
To implement long cycle time
Which of the following states a mathematical relationship between throughput rate, flow time, and the
amount of work-in-process inventory?
Little’s Law
Which of the following are direct observational methods for measuring work and setting standards?
Work sampling
Time study data
True or false: The objective of job design structures is to meet the requirements of the organization and
satisfy workers' personal requirements.
True
The longer material is kept in inventory, the larger the investment cost.
The ratio of the value-added time to the flow time.
Process velocity
A system where simple, repetitive jobs are assigned to each worker is called specialization of labor
Which of the following is the term that describes the action of setting time standards for a job?
Work measurement
Which of the following are indirect observational methods for measuring work and setting standards?
Element data
Predetermined motion-time data
Which of the following is not a way to reduce process flow time?
Add buffer to the process
run time is the time required to produce a batch of parts.
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