6-1 System Thinking Project
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Southern New Hampshire University *
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Industrial Engineering
Date
Dec 6, 2023
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Southern New Hampshire University
IT-200 fundamentals of information
6-1 System Thinking Project
Systems Thinking: Is the entire process which involves multiple sub-systems to work together to
complete a common goal. It showcases an overall picture of the system that includes the cycles
and patterns rather than just a simple snapshot of a single event. An example would be a PC. A
PC is a system that contains multiple sub-systems such as RAM, CPU, motherboard, cooling fan,
etc that work together for a common goal. Each part is alone will achieve nothing but together
will operate and run a PC.
Dohny, L. (1999)
Collection: Is the storage of data from a system to review and evaluate. An example could be the
computer on a vehicle. It stores data to show efficiency and can be used to review issues within
the system if an irregularity appears.
Techopedia. (2011, December 11)
Feedback Loop: Is the loop on which a system gathers relevant data and cycles it through a
process that results in a cause and effect loop. An example would be a running car. The fuel
pump will start up and send the relevant data (amount of gas) to engine, the engine will use data
to fire off each cylinder and create movement.
Goetz, T. (2018, October 15)
Stock and flow Diagram: Is a diagram that calculates and evaluates variables for an equation.
Stock is what is on hand while flow can be an increasing or decreasing variable. AN example of
this is a company’s employees. Employees will be the stock and what will create flow is the
demand/reduction in work productivity. In this example Flow could be either hiring more
employees or laying off employees.
Step-By-Step Stocks and Flows: Converting From Causal
Loop Diagrams. (2018, March 14)
Causal Loop Diagram: Is the diagram that shows how different variables work together in any
system. This gives us the ability to show others a visual aid rather than just data. An example
would be a visual representation of a food van. They have an output of food to sell and steady
baseline of customers. As popularity grows, the food truck starts to see food output increasing
with current supply. Food truck start to see longer lines and food selling out quicker. The factors
to consider could be increase the number of supplies available to meet demands, hire more
people to work with lessening wait times, or consider a larger truck to hold new supplies.
Causal
Loop Construction: The Basics. (2016, January 14)
Southern New Hampshire University
IT-200 fundamentals of information
6-1 System Thinking Project
The system attached via Microsoft Visio should the how efficiently multiple sub-systems
working together from the Lost Pines Outfitters company. The feedback loop began with the
customer ordering an item via the LPO portal website. The warehouse department would then
receive the order details, an associate from that department would then pulls the item from the
inventory shelves, updated the inventory tracker located on the single computer tracking system
and send it off to the fulfillment department. The fulfillment department associate will prepare
the item for packaging and shipping, assigns a tracking number using the USPS services, and
send of the item to the customer. A LPO associate will receive an update on shipping details and
notify the customer until its delivered. When the customer receives the item, an LPO associate
will send thank you card from the company and will request a review for the item and experience
shopping through the Lost Pines Outfitters company. The stock and flow diagram will be present
in the single computer in the warehouse department. This will show current stock and demand
flow. This will give the department a visual on if they need to stock up on a hot ticket item or use
what is left for items that are not selling so well. The archetype here shows a systemic and
structured system. The flow between each subsystem was flawless and should receive positive
feedback for this system. A possible casual loop diagram would from the LPO associate were
they will receive the feedback and review from the customer to produce a visual representation
of the company’s system.
Southern New Hampshire University
IT-200 fundamentals of information
6-1 System Thinking Project
References
Causal Loop Construction: The Basics. (2016, January 14). Retrieved from
https://thesystemsthinker.com/causal-loop-construction-the-basics/
Dohny, L. (1999). Using systems thinking to create winning solutions to pressing
challenges.
Manage, 51
(2), 19-20. Retrieved from https://ezproxy.snhu.edu/login?qurl=https%3A%2F
%2Fwww.proquest.com%2Ftrade-journals%2Fusing-systems-thinking-create-winning-solutions
%2Fdocview%2F274399637%2Fse-2%3Faccountid%3D3783
Goetz, T. (2018, October 15). Harnessing the Power of Feedback Loops. Retrieved from
https://www.wired.com/2011/06/ff-feedbackloop/amp
Step-By-Step Stocks and Flows: Converting From Causal Loop Diagrams. (2018, March 14).
Retrieved from
https://thesystemsthinker.com/step-by-step-stocks-and-flows-converting-from-
causal-loop-diagrams/
Techopedia. (2011, December 11). What is a Collection? - Definition from Techopedia.
Retrieved from https://www.techopedia.com/definition/25317/collection
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