D079 Task 2 Finished
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Western Governors University *
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Course
D079
Subject
Industrial Engineering
Date
Dec 6, 2023
Type
docx
Pages
4
Uploaded by MinisterDanger7981
Annalisa Calendo
4/20/22
D079
Havins
Task 2
A. Discuss options and considerations for transporting the product described in the scenario to the retail facilities by doing the following:
1. Identify two different product packaging options and explain why you chose them.
Due to the fragile state of the merchandize within the packaging, it is imperative to make the transportation of the mandolin as durable and safe as possible. One packaging option that would ensure this would include the mandolin being placed on a pillow within a box. The entirety of the mandolin would be carefully wrapped in bubble wrapped, with treating the arm of the mandolin with extra special care and making sure that it is double wrapped in bubble wrap. Then the box would be filled with soft stuffing like hay or packing peanuts. The box would be stamped with “this side up” and “fragile” to ensure that the mandolin will always be laid face up
on the pillow that is securing it and to make the merchandize care be advertised. Another packaging option that could be used to secure the safety of the mandolin in transportations would be to wrap the mandolin in a soft cloth material and place it within a smaller more conformed box with a sort of filler as a cushion, like hay or packing peanuts. Then the tighter conformed mandolin packaging box would be securely taped closed. The smaller box would then be placed in a larger and sturdier box filled with more filler. Of course the box would
be marked fragile, but . The use of two boxes acts as a cushion if the box may be handled incorrectly. Because this packaging option does not use a pillow, the second box is a necessity in order to have the mandolin be transported safely.
2. Identify two different potential risks to consider when storing your product and describe
how you will mitigate each
risk.
The scenario specifies that the mandolin is very fragile instrument that needs to be handled delicately and with special care, this makes storing and transporting the instrument very difficult and riddled with risks. One potential risk when considering storing the mandolin is the constant chance that the box the mandolin is packaged in will be damaged during packaging, storing, and transportation. If caution isn’t a first priority in careful packaging of the mandolin, then the fragile instrument may be damaged through the processing phase. The package may be dropped or stacked incorrectly which could result in product damage. If there is not special care with the actual storing process, the product could continue to be damaged and would ongoingly affect reputation of the music instrument manufacturer. The fragility of the instrument and the risk of product storage portray the requirement of specially tailored and damage prevention packaging through every phase of the manufacturing process. Another potential risk to consider during product storage is the actual fragility of the quality of materials on top of the mandolin being an extremely fragile instrument. Especially
with the new and less durable wood being used to make the mandolins, there is always the potential for damage even with the extra precaution taken with packaging. Wherever the mandolins are stored, there would need to be a temperature-controlled environment. If the environment is dry, then as the wood sits in the storage area, the wood begins to become brittle. This brittleness sets in even faster within wood that is of lower quality and because that is what the mandolins are made with, a temperature-controlled environment is especially imperative. If not, then the mandolins made with lower quality wood will be more likely to crack, splinter, or even break during the storage and transport process. If the musical instrument manufacturing business keep using the same retailer as the last twenty years and keeps receiving lower quality wood to make the instruments, then even more actions needs to be taken when storing the fragile instruments. 3. Describe two transportation modes to move your product from the manufacturer to the retail facilities. Then explain an advantage and a disadvantage of each
chosen transportation mode.
Because of the fragile nature of the instruments that need to be transported, the mode of transportation is especially important. One mode of transportation to move the product from the manufacturer to retail facilities is to use air transportation. One advantage to air transportation is that the mandolins to the retail facility in a timely efficient manner. There is also an advantage to having the product to be delivered by plane because there is less of a chance of the mishandling products once the plane is off of the ground. Also, this would give an opportunity to ship the instruments overseas and keep a globally expanded customer base. This disadvantages of shipping the product via plane are also apparent. Using a plane for product transportation is very costly, even if it is the fastest way to get a product to the retailing facilities, especially across the country. Air transportation is also the most weather sensitive and if there is issues with extreme weather, flights may get delayed, and the retailers are delivered the products late. Another mode of transportation that could be used to get the mandolins to the retail facilities is by delivery truck. An advantage of using delivery trucks to get the product to the retail facilities is the fast delivery to closer locations. If the product needed to be delivered within
a relatively small area range, the products can be delivered to some within twenty-four hours. It is also more cost effective than air travel by a rather large amount. Also, if there is an issue with a delay in delivery, like the truck breaking down, it is timelier and more cost effective to change delivery trucks and get the product transportation moving to the retailing facility again. There are
also some disadvantages to using delivery trucks for product transportation. When choosing delivery trucks, there is a higher chance of the product being damaged when in the roads are not smooth and more a more frequent chance of traffic accidents. Also with delivery trucks, it is impossible for customers and retailers oversees to receive products via delivery truck. 4. Describe two different characteristics of the transportation management system (TMS) that will aid in transporting the product.
The use of a transportation management system has many benefits that aid in transporting
the instruments. One characteristic of the transportation management system would be the transparency of the updates within the delivery process and would give accurate information given by GPS. This tracking could help in emergency situations like accidents or breakdowns of modes of transportation. This system would also allow for delivery issues to be resolved easier
by giving constant up to date information about the details in the delivery process. The transportation management system would also give delivery updates to customers if the product was being shipped right to the customer, and even would provide when the product would be delivered as well as report delivery date changes due to delivery delays. Not only would there be a scheduled delivery date, but there would also be a notification when the product was delivered and what time it was delivered by. Another use of the transportation system that would benefit the transporting of the products would be to aid in the storage and process. The transportation management system would help improve warehouse efficiency by keeping track of all of the inventory of products being stored within the warehouse. The transportation management system would utilize a scanning method to prevent items being lost or being forgotten about. Using a transportation management system would also keep track of products that have been damaged or broken. This system would reduce the percentage of human error within the product documentation, moving, and storing process within the warehouse. Because the transportation management system can help aid in product documentation, the system help also help to organize storage, report when a product is in or out of stock, and to go a step further, would notify when more products would need to be restocked. This would save the time and cost that it would take for human reporting of
these certain product reports and issues. B. Discuss how you would address a barrier or bottleneck in transporting your product to the retail facilities by doing the following:
1. Describe how a barrier or bottleneck from the scenario can affect transporting the product.
There seems to be a large barrier other than a bottleneck within this scenario. A large barrier that is present within this scenario is that the fragile mandolins are continuing to be made with low quality wood. This low and weaker quality in materials for making the mandolins has already led to some of the product becoming damaged. When transporting and storing such a fragile product, there must be a certain standard of goods that need to be used in order to build a sturdy and durable instrument. When the materials are low quality, the instruments are more likely to break and have broken in the past. With a large amount of damaged product, this would lead to a halt in order production and transportation of the mandolins. Because mandolins take careful production and sculpting, it would take a lengthy amount of time to produce replacement instruments to take the place of the broken mandolins. This barrier in transporting orders would also continue to lessen the good reputation of the musical instrument manufacturer.
2. Choose either
the Lewin or ADKAR change management model and discuss how you would apply each
step of the chosen model to address the barrier or bottleneck from part B1.
In order to address the barrier of production with lower quality materials, the Lewin three
step model would be the best possible way to resolve issues with the production barrier. The first step of the Lewin process is to unfreeze. This would be applied to the barrier by ceasing business
with the old wood supplier and attaining business with a new wood supplier with a good reputation for quality control. This would cease the number of returned or damaged orders needed to be replaced, which would reduce the stall time to remake the mandolins and get them shipped out to retailers and customers. The next step would be change. This change would be
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now to make the instruments with the newer quality wood in order to make them more durable through storage and transportation. The next and final step is to refreeze. This pertains to the cementing the production and manufacturing process of the mandolins with the new wood supplier for the foreseeable future. All of these three steps would help eliminate the barrier of broken instruments and will make sure that the instruments will be durable enough to make it through storage, transit, and delivery to retail facilities and to customers.
3. Discuss how you will address an ethical consideration for the barrier or bottleneck from part B1.
Not only does using a wood supplier who delivers low quality wood create a barrier within the production of musical instruments, but there is also an ethical consideration tied with this barrier. There needs to be a focus on the actual quality of the goods being product. An ethical
issue tied to the barrier of using low quality wood is that even if the instrument gets through the storage and transit phase, the instrument manufacturer is still knowingly selling fragile instruments made with low quality wood to customers. There is still a high chance that the instrument will break or become damaged in the possession of the customers. The instrument manufacturer should be selling high quality made products, especially for products that cost an average of twenty-five hundred dollars. Customers should be sold mandolins made from high quality wood that will last them a long time, instead of having to keep purchasing mandolins that
break and take even longer to get another that will end up inevitably breaking as well. The barrier of making a low-quality product would not allow seamless production and manufacturing
but would also allow for customers to be sold low quality goods at a high-quality price. Company image could be continually damaged in multiple facets with this barrier in the scenario, and the reputation of the company could be saved if this low quality of the product would be resolved.