Unit III Assignment

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Columbia Southern University *

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6303

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Industrial Engineering

Date

Dec 6, 2023

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pptx

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Spread of Knowledge within the Air Force John Perkins HRM6303 Training and Development Dr. Anthony Longo September 25, 2023

Agenda Introduction Primary goal Background Timeline Additional Focus Areas Summary 9/25/2023 Facilitating the Spread of Knowledge within the Air Force 2

Introduction In the Air Force we have people all over the world doing very similar jobs at numerous locations. Our studies have shown that while we have guidance on proper procedures for workplace safety, some locations have found better ways to accomplish the mission. Our goal is to help facilitate the spread of knowledge between operating locations to allow for a better flow of information. 9/25/2023 Facilitating the Spread of Knowledge within the Air Force 3

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Primary Goal Usage of Microsoft Teams

Implementation of Microsoft Teams 9/25/2023 Facilitating the Spread of Knowledge within the Air Force 5 • Microsoft Teams CVR was brought to the Air Force in 2019. • Initially used internally to units. • COVID-19 pandemic forced rapid transition for telework purposes.

Why don’t we use Teams effectively? 9/25/2023 Facilitating the Spread of Knowledge within the Air Force 6 • Employees were never trained on the usage of Teams • Teams is new, therefore its scary • Employees are unsure of when to use Teams vs. when not to

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Teams into day-to-day operations? 9/25/2023 Facilitating the Spread of Knowledge within the Air Force 7 • Implement training at all levels for employees • Explain that Teams is the way of the future and not going anywhere • Reinforce the idea that Teams can always be used for all unclassified work.

Training Plan Implementation 9/25/2023 Facilitating the Spread of Knowledge within the Air Force 8 • Develop different training for different employees • Use both computer-based training and in-person lessons • Evaluate training for effectiveness by usage levels

Timeline Organize team to develop training. Share intent for multiple levels of training. Sep 2023 Review training developed and finalize products for launch. Nov 2023 Launch online training and set completion date requirements. Jan 2024 Review training completion rates and effectiveness. March 2024 Evaluate Teams usage by work center and modify training as necessary May 2024 9/25/2023 Facilitating the Spread of Knowledge within the Air Force 9

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Additional Areas for Focus 9/25/2023 Facilitating the Spread of Knowledge within the Air Force 10 • Career Field Manager inputs • Higher level knowledge spread

Summary By adding training on the usage of Microsoft Teams we can change the way our Air Force shares information. We can train our employees to cut down on data sharing times and improve processes across the enterprise. 9/25/2023 Facilitating the Spread of Knowledge within the Air Force 11

ces: Alia-Novobilski, M. (2021, May 15). Air Force Readies for Return to Enhanced CHES Collaboration . Air Force. https://www.af.mil/News/Article-Display/Article/2606179/air- force-readies-for-return-to-enhanced-ches- collaboration/#:~:text=Sayers%20is%20referring%20to %20the,information%20in%20the%20virtual%20environment.

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Unit III Assignment

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