MT 435 unit 3 Journal
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435
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Industrial Engineering
Date
Dec 6, 2023
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docx
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3
Uploaded by ProfessorStrawNewt20
1
MT435 Operational Management
Unit 3 Journal
November 26, 2023
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Reverse engineering
involves analyzing and disassembling a competitor's product to examine its
design and determine what elements may be included in your own product. Many well-known
automakers do this by contrasting their automobiles with those of other businesses to see if they can
utilize any of the characteristics. For engineers and technicians, reverse engineering has grown in
importance (Russell & Taylor,2023).
A service blueprint
can help you better understand how a service process works by providing a
detailed visual representation and description of all the processes involved. The five categories that
make up a service blueprint are: physical evidence; user action; front stage; backstage; and support
processes. It is the practice of graphically capturing the interactions and activities inside a service. The
term "blueprinting" refers to the practice of enforcing the need that services follow the same meticulous
design guidelines as a physical product and create a comprehensive plan of their own. Plans can be
modified as necessary if they are not being carried out according to expectations, much like in the case
of a product design service (Russell & Taylor, 2023).
Quality Functicollaboratesnt
is a technique that helps marketing, engineering, and
manufacturing collaborate across functional boundaries by converting client needs into specific
operational or engineering goals. Better knowledge and attention to product characteristics—rather than
process characteristics—that need improvement are the ultimate outcomes of QFD (Russell & Taylor,
2023).
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Reference
Russell, R. S., & Taylor, B. W. (2023). Operations and Supply Chain Management (11th ed.). Wiley Global
Education US.
https://purdueuniversityglobal.vitalsource.com/books/9781119905622
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