MT 435 unit 3 Journal

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School

University of Phoenix *

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Course

435

Subject

Industrial Engineering

Date

Dec 6, 2023

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docx

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3

Uploaded by ProfessorStrawNewt20

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1 MT435 Operational Management Unit 3 Journal November 26, 2023
2 Reverse engineering involves analyzing and disassembling a competitor's product to examine its design and determine what elements may be included in your own product. Many well-known automakers do this by contrasting their automobiles with those of other businesses to see if they can utilize any of the characteristics. For engineers and technicians, reverse engineering has grown in importance (Russell & Taylor,2023). A service blueprint can help you better understand how a service process works by providing a detailed visual representation and description of all the processes involved. The five categories that make up a service blueprint are: physical evidence; user action; front stage; backstage; and support processes. It is the practice of graphically capturing the interactions and activities inside a service. The term "blueprinting" refers to the practice of enforcing the need that services follow the same meticulous design guidelines as a physical product and create a comprehensive plan of their own. Plans can be modified as necessary if they are not being carried out according to expectations, much like in the case of a product design service (Russell & Taylor, 2023). Quality Functicollaboratesnt is a technique that helps marketing, engineering, and manufacturing collaborate across functional boundaries by converting client needs into specific operational or engineering goals. Better knowledge and attention to product characteristics—rather than process characteristics—that need improvement are the ultimate outcomes of QFD (Russell & Taylor, 2023).
3 Reference Russell, R. S., & Taylor, B. W. (2023). Operations and Supply Chain Management (11th ed.). Wiley Global Education US. https://purdueuniversityglobal.vitalsource.com/books/9781119905622
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