Week 1 Assignment

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Lindenwood University *

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501101

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Industrial Engineering

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Dec 6, 2023

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Week 1 Assignment: Organizing Part A: Chapter 1: How effectively do you think Troi spent her day? I think Troi spent her day as effective as she could. She was able to accomplish major tasks such as speaking with colleagues to find solutions for problems, speaking with her team, being available for team and taking a bit of time for herself. She was able to fill static time by checking her Slack and Emails. There was a 30 minute break for yoga, which shouldn’t be held against her because a break is needed. Taking 30 minutes to reground is much better than spending the whole day doing tasks at the bare minimum. She also arrived 30 minutes early, so I think her time was used well. What does the case tell you about what it is like to be a project manager? The case tells me that there are a lot of moving parts and problem solving with being a project manager. There are numerous people to check in with on a day-to-day basis, such as her other project managers, her team, and people from completely different departments. Communication must be thorough and constant, so everyone can accomplish their tasks. Chapter 2: What is our major problem here? The major problem is none of the product managers have a concrete common goal to strive for. The project managers do not want to share resources and believe their project is above a different on within the company, even though they all work for the same company. They are unable to divide their resources up to meet deadlines. Identify some symptoms of the problem ? The biggest symptom I see, and I think needs to be addressed first, is the lack of resources on their teams. HCG has been steadily growing and producing great products, but as deadlines aren’t being met, they need to bring in more people to help. Bringing in more experienced people to help on these products would take the strain and conflict away from project managers having to give up team members. The case did not say exactly why the projects are coming in over budget, but it could have to do with people working overtime, or being forced to perform tasks they don’t know well. This can be changed if HCG brings in more people to help. What is the major cause of the problem? That the project managers are not coming to any resolutions on how to address their strategy implementation concerns. A consultant should ask every project manager what they think should happen and see if there are any patterns in what could work. From there, they can develop a plan that might not make everyone happy but will be more effective and help the company achieve their goals. Chapter 3: If you were Palmer at the end of the case, how would you respond? I would agree to pull him from the project. Olds asked to be taken off and his work was slipping. It is a big loss to the Johnsonville project, however if his work was not up to par because of his other work, it makes more sense to bring in someone else that has the time and wants to be on an audit project. I would agree to let him work on a different project but on the demand, we fill his position immediately. What, if anything, could Palmer have done to avoid losing Olds?

He should have stood stern on not allowing Olds to go to Crosby’s team in the first place. It would have been difficult yes, but if someone new comes in, they don’t get first pick nor should they demand someone if they are already working on a project. Palmer could have approached it as “we can come back to this once the Johnsonville project is completed”. What advantages and disadvantages of a matrix-type organization are apparent from this case? The disadvantage to this matrix style was that the managers were not on the same page. Crosby pretended to be but did not hold up his end of the deal. He wanted Olds for more time than agreed upon and did not return the favors he owed to Palmer. It also resulted in a much heavier workload for Olds who had to stay late to complete tasks and miss out on team bonding events with his other team. The only advantage was that Olds was able to work on two projects instead of bringing someone else in, but it did not work for long. What could the management at M&M do to manage situations like this more effectively? I think each management should have been more involved in the team picking process. It potentially could have helped Crosby realize that Olds was already working on a project and therefore could not be taken just because he was wanted. I also believe management should have been more communicative with the project managers. It seems she wasn’t available for a week when she was needed and spoke with Olds before speaking to her project managers to get the entire situation. I believe they should have stepped in sooner to help find a solution before it negatively affected Olds, and the projects. Part B Mission statement: Our mission is to provide innovative IT solutions for payroll, human resources and recruiting resources for our clients. Objectives: Create a full service company by the end of the finical year through adding departments that will benefit our clients such as inhouse payroll. Increase sales by 10% through generating more leads through cold-emails, LinkedIn posts, and referrals. This will be measured through sales amount at the end of the year. Project details:

Phase Gate: Phase 1 Idea: Implementation of Workday Gate 1 Phase 2 Project Proposal Gate 2 Phase 3 Screening and Selection Gate 3 Phase 4 Implantation Plan Gate 4 Phase 5 Progress Evaluation Phase 6 Closure Gate 5 Gate 6

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Selection criteria: Potential selection model: Engage senior leadership: Part C: Project Proposal: Date: October 20 th , 2023 Proposal # 1 Sponsor: ACME Co. Project Classification: Operational What business problem does this project solve? Risk analysis: Part D:

Week 1 Assignment

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