Quiz_ W11 HW Six Sigma Analytics

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Ohio University, Main Campus *

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3230

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Industrial Engineering

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Feb 20, 2024

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11/2/23, 3:23 PM Quiz: W11 HW Six Sigma Analytics https://osu.instructure.com/courses/145300/quizzes/908954/take 1/4 W11 HW Six Sigma Analytics Started: Nov 2 at 3:23pm Quiz Instructions There are weekly scheduled homework problems. Homework problems allow you to apply methods and tools. You are given 2 attempts to master the assigned homework problems. Some homework problems are dynamic, so every student attempt will have different numbers for their specific problem. Therefore, the solution demonstrates a scenario with stated data. Please attend any TA (https://osu.instructure.com/courses/145300/pages/ta- office-hours) or Faculty office hours (https://osu.instructure.com/courses/145300/pages/faculty-office-hours) to further clarify. DO NOT SEND emails concerning homework. We DO NOT address homework questions over email. 0.2 pts Question 1 The table of data is collected over a six-month period in a local grocery store. Construct a Pareto analysis of the data. What is the percent of the complaint "Product Quality"? (enter % rounded to one decimal place) Categories Number of complaints All Other 71 Checker 59 General 58 Service Level 55 Policy/Procedures 40 Price Marking 45 Product Quality 87 Product Request 105 Checkout Queue 33 Stock Condition 170 i i i.si i i.is Ei iiiiii 4 5.51 9 in siiiiiiiiiii.ir 3 14 51 2 i iiiiiiiii 1001 12.0
11/2/23, 3:23 PM Quiz: W11 HW Six Sigma Analytics https://osu.instructure.com/courses/145300/quizzes/908954/take 2/4 0.2 pts Question 2 The table of data is collected over a six-month period in a local grocery store. Construct a Pareto analysis of the data. What is the cumulative percent of the top 2 complaints? (enter % rounded to one decimal place) Categories Number of complaints All Other 71 Checker 59 General 58 Service Level 55 Policy/Procedures 40 Price Marking 45 Product Quality 87 Product Request 105 Checkout Queue 33 Stock Condition 170 0.2 pts Question 3 To determine a baseline level, a Six Sigma team inspected 300 forms. There were 24 opportunities on each form and the team found 187 defects. The DPMO is _____________ (enter response rounded to whole number). i i i.si iiii 5 iiii.in 48 5.51 9 in siiiiiii.fi 3 1 3 14.51 ii iiiii.fi iiii i 1001 381
11/2/23, 3:23 PM Quiz: W11 HW Six Sigma Analytics https://osu.instructure.com/courses/145300/quizzes/908954/take 3/4 0.2 pts Question 4 A custom stationary company could have four defects on an order; incorrect, typo, damaged, or incomplete. Fifty orders are randomly selected and inspected. The following defects are found: 2 orders are incomplete 4 order is both damaged 5 orders have typos What is the DPMO (defects per million opportunities) for the company? (enter response rounded to whole number) 0.2 pts Question 5 Latte Cappuccino Espresso Defects Observed 10 14 35 Beverage Produced 189 77 107 Sweetwater Cafe measured defects in its products various times throughout the day over the course of a week, observing defects in: cup 25972 DPMO 187 1000000 187,0 800 24 300 2 4 5 11 55000 4410 000 110 81 59 373
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11/2/23, 3:23 PM Quiz: W11 HW Six Sigma Analytics https://osu.instructure.com/courses/145300/quizzes/908954/take 4/4 Not saved size, flavor, cup type and price charged. Using the information above, calculate DPMO for the entire process (enter response rounded to whole number). Submit Quiz DPMO 59 1000000 39544 14 3 37 59949