Week 2 Discussion

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National University College *

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320

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Industrial Engineering

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Feb 20, 2024

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Week 2 Discussion 1. Engineering Failures : The 'aggressive' battery design likely indicates an engineering failure. If the battery design did not adequately account for factors such as heat dissipation, thermal management, or proper insulation, it could have led to thermal runaway and fires. 2. Risk Analysis Failures : The risk analysis process may have failed to identify potential hazards associated with the battery design. Inadequate testing, insufficient consideration of worst-case scenarios, and underestimating the risks could have contributed to the unexpected fires. 3. Safety Culture Failures : A safety culture failure could involve a lack of emphasis on safety throughout the development and production process. If safety protocols were not given proper attention, or if shortcuts were taken to meet deadlines, it could have compromised the overall safety of the product. 4. Governance Failures : Governance failures could refer to deficiencies in oversight and accountability within the company. If there were shortcomings in quality control, regulatory compliance, or monitoring of the production process, it could have allowed flawed products to reach the market. 5. Leadership Failures : Leadership failures might involve decisions made by company leaders that prioritize speed to market or cost-cutting over product safety. If leaders didn't provide sufficient resources or support for quality assurance, testing, and safety measures, it could have contributed to the issues. It's important to note that these analyses are based on general patterns of engineering failures in product development and not specific to the Galaxy Note 7 incident. Detailed investigations and
reports from credible sources are necessary to fully understand the specific failures and lessons learned from this case. For your first post, choose one of these questions and describe the technical and ethical problems that you think are involved in this case study of an electrical engineering failure: 1. What engineering failures occurred? Technical problems that occurred. Inadequate Thermal Management : The 'aggressive' battery design might not have adequately considered thermal management. Lithium-ion batteries are sensitive to temperature changes, and improper heat dissipation can lead to thermal runaway and fires. Insufficient Testing : If the battery design or the final product wasn't subjected to rigorous and comprehensive testing under various conditions, including extreme temperatures and usage scenarios, potential defects might not have been identified. Poor Material Selection : The selection of materials for the battery casing, insulation, and other components could have contributed to the problem. If materials were chosen without considering their thermal properties and compatibility with battery chemistry, it could lead to safety risks. Lack of Failure Analysis : If the company didn't conduct thorough failure analysis to understand the root causes of early reported incidents of fires, it might have missed critical clues pointing to the battery design as the issue. Ethical problems that occurred.
Corporate Responsibility: There's an ethical responsibility of companies to adhere to industry standards and best practices. Failure to do so not only pose risks to customers but also undermines the company's role in maintaining the integrity of the industry. Learning from Past Mistakes: If the company had experienced similar issues with previous products, and lessons learned were not applied to the design and testing of the Galaxy Note 7, it raises ethical concerns about failing to prevent repeat incidents. Customer Safety : An ethical responsibility exists to prioritize customer safety. If shortcuts were taken in the design or production process that compromised safety to meet deadlines or cut costs, it raises ethical concerns. Transparency : Ethical standards require transparency with customers. If the company was aware of safety risks but didn't adequately communicate them to consumers, it raises ethical questions about transparency and informed decision-making. For your second post, choose a different question and describe what you would have done differently to prevent or react to the failures in the case study analysis. 5. What leadership failures occurred? Lack of Accountability : Leadership needs to hold teams and individuals accountable for their decisions and actions. If there was a lack of accountability for design choices, testing processes, or quality control, it could have contributed to the problems.
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Inadequate Resource Allocation : Leadership might have not allocated sufficient resources for thorough testing, quality assurance, and proper battery design. This could have resulted in rushed processes that didn't adequately address potential risks. Ignoring or Dismissing Concerns : If leaders were presented with concerns or warnings about the battery design or safety risks and ignored or dismissed them, it would have been a failure to respond to critical feedback.