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British Columbia Institute of Technology *
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4460
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Industrial Engineering
Date
Feb 20, 2024
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OPMT4460 SCM Supply Lecture #04 (Friday): Student Worksheet Name:
ANSWERS
Set:
This session covers chapters 9 and 10 of the textbook.
#1 – When evaluating supplier performance, we can use quantitative measures such as delivery and quality performance as well as QUALITATIVE measures such as the suppliers:
a)
Ability to solve problems that have come up
b)
Manufacturing (and/or technical) ability compared with other industry suppliers
c)
Ability to help reduce new product development time or to help with product design
d)
All of the above
The answer to Q#1 is: D #2 – Information gained from measuring supplier performance can be used to:
a)
Identify suppliers who are performing below or above expectations
b)
Identify suppliers to continue to do business with and others to no longer do business with
c)
Continue to improve supplier performance d)
All of the above The answer to Q#2 is: D #3 – In your Process Improvement courses you learned a technique called “Criteria of Evaluation” (CoE) in order to filter possible solutions to a problem in order to find the best-fit alternative. Which of the following supplier measurement techniques is the closest match to a CoE? a)
Categorical System
b)
Weighted Point System
c)
Cost Based System
d)
INCOTerms Compliance System
The answer to Q#3 is: B #4 – Rationalizing the supplier base in order to work with fewer “World Class” suppliers has all of the following benefits except for:
a)
Lower administrative costs as there is greater information sharing and less problem solving
b)
Lower total product costs through an increased ability to match the buyers quality, quantity and timing needs
c)
Increased ability to improve future business operations such as new product development
d)
Increased dependency on each other for economic survival The answer to Q#4 is: D #5 – When a buyer is working with only a few suppliers there is an increased risk that the supplier may hold the buyer “hostage”. In your own words, briefly describe what this means to the buyer.
Holding the Buyer hostage means …
That the Buyer may have to accept non-optimal terms or conditions such as:
- prices higher than desired
- quality different than desired
- delivery term variances
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- stagnation in development (lack of cooperation)
#6 – One of the stages in Supplier Development is for a cross-function team from the Buyer to meet the Supplier’s Top Management. Which one of the following is not an objective for that meeting?
a)
To establish a relationship by exploring aspects such as strategic alignment and professionalism
b)
To set a firm price and delivery schedule for the items that will be purchased
c)
To develop a positive tone and to set the groundwork for future collaboration d)
To outline communication protocols so that there is a level of mutual trust in what will come The answer to Q#6 is: B #7 – One the barriers manufacturing firms in the local business community face when attempting to create Supplier Development programs with key suppliers is that they are “small” and the purchase volume that they are ordering form the supplier is not large enough for the “big” supplier to justify the allocation of resources to those development initiatives. To successfully overcome that the local organization might realistically do a combination of the following except for: a)
Narrow down the variety of parts that they use in their manufacturing processes in an attempt to increase the purchase volume of a more standard group of items
b)
Select a supplier to form a closer relationship with and single-source from that supplier as opposed to buying form multiple suppliers (in order to increase the volume of purchases)
c)
Vertically integrate and purchase the supplier outright so that they can obtain what they want
The answer to Q#7 is: C #8 – To mitigate (reduce) Supply Base Risk a business might conduct simulations of what might happen if
there were changes in the market, geopolitics, currency fluctuations or disruptions to the supply chain. This is referred to as:
a)
Inventory Safety Stock
b)
Multiple Sourcing c)
Scenario Analysis
d)
Currency Hedging
The answer to Q#8 is: C #9 – According to the “recommendations from an expert”, to overcome a possible language barrier when Worldwide Sourcing:
a)
The buyer should take the lead in preventing communication problems as they hold the greater risk if there is a breakdown in communication
b)
The supplier should hire an ex-military dictator that speaks a third and separate language to drive consensus from the supply chain partners
c)
Both parties should stay in their originating home countries and use Twitter to conduct a poll as to which language should be used in future communications, whichever side ends up with the most followers will use their home language for all future communication
d)
All of the above
The answer to Q#9 is: A #10 – According to INCOTERMS 2010, who takes responsibility if goods being transported across an ocean are damaged after they have been loaded onto the ship but the ship has not yet left the originating port and the terms of sale were defined as Free On Board (FOB) Loading Port of Shipment?
a)
The Buyer
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b)
The Seller c)
The Shipping Company
d)
The terms of ownership are not clear enough so it’s likely that the matter will be decided in court
The answer to Q#10 is: A 3 | P a g e
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