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Seneca College *
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Course
1013
Subject
Industrial Engineering
Date
Feb 20, 2024
Type
docx
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5
Uploaded by MinisterSteel13348
INTRODUCTION
In order for Cabin Crew to react quickly, safely, and appropriately to an emergency situation, they must have
thorough knowledge of where emergency equipment is stowed, and how to remove and use it. Further, Flight
Attendants must be aware of, respond to, and use all forms of communication in order to act upon situations
that are life threatening.
Flight Attendant Manuals contain information and procedures that are specific to the aircraft in their airline's
fleet, and it is the responsibility of every Crewmember to know and understand what those procedures are.
They must be understood, memorized, and practiced regularly so that response to an emergency can be
without hesitation. Upon successful completion of this first assignment, you will be able to identify the
equipment Crewmembers rely upon in the event of an emergency aircraft landing and evacuation. You will
also be able to identify the aural, visual, and verbal notifications a Flight Attendant receives in such
emergencies
In your own words
, answer the assignment questions using the Air Seneca FAM as a reference. Do not cut
and paste text from the FAM as your response. The purpose of this assignment is for you to read your FAM
and identify and evaluate the particular need for specific equipment onboard. Your findings need to be
communicated to me in YOUR own words.
Do not use AI to source your answers. Google does not reference our FAM and the material it therefore
generates in response to your search, will be incorrect and/or incomplete.
THE FINE PRINT
This assignment has three parts.
Please submit your answers in full sentence format
to explain in detail your
reasoning. To repeat from the Introduction: this is not a cut and paste assignment where you just post what
has been noted in the FAM. The purpose of this assignment is to have you:
o
Read the FAM thoroughly;
o
Analyse the functions of the equipment or the procedures behind the communication; and
o
Evaluate how those features or procedures help to ensure a successful handling of an evacuation
This assignment is worth 19% of your final mark and so there is an expectation that your responses will be
thorough, complete, and reflect your learned insight.
INTENTION AND LEARNING OUTCOMES
The intention of this assignment is to have you merge the knowledge you have of aircraft equipment with the
various ways to urgently communicate onboard an aircraft, in order to handle an emergency landing and/or
evacuation.
This assignment meets Learning Outcomes:
#4: Identify various pieces of fixed and potable emergency equipment that assist in the safe and timely
evacuation of passengers, and in their survival following one.
#7: Demonstrate a commitment to reading the Flight Attendant Manual and understanding the policies,
procedures and standards for reacting to, and preparing for an emergency landing and evacuation of an
aircraft
.
Communication, Systems and Equipment for Evacuation
FSO410 ~ Assignment #1
PART ONE: EMERGENCY EQUIPMENT FOR EVACUATION
(Answer all 13 questions for a total of 25 marks)
1.
Where are Flight Attendant jumpseats normally situated in the aircraft cabin? Why is it important that they
are placed in these specific locations? Please be thorough in your explanation. (2 marks)
The jump seats are normally situated by the main exits points on the back and front of the plane. It is an important fact that they are situated upon these exit doors given in a case of emergency where an evacuation would be required, and a flight attendant can open the doors much swiftly and lead passengers out of the plane. 2.
What does the term "self-stowing" mean as it relates to a Flight Attendant jumpseat? Why is the self-
stowing feature an important one? Please be specific in your answer. (2 marks)
Self-stowing refers to the action when the jump seat atomically stows itself when it’s not occupied. This feature with all others is meant to provide safety and protection to flight attendants.
It’s also could be used to save space on a limited cabin space.
3.
An aircraft can encounter multiple impacts during an emergency landing. Describe two elements or features of the Flight Attendant jumpseat that protects the crew from and/or limits injuries. (2 marks)
A safety feature of jump seats is that they all have padded head and back rest, and seat belts with harness. 4.
What does ELS stand for? Who is normally responsible for the PFIs and activation of it in an emergency?
(2 marks)
ELS stands for emergency light switch. It is the responsibility of the 1L positioned flight attendant.
5.
Thoroughly describe what happens once the ELS has been activated. Which lights illuminate? Where are
these lights located (list a minimum of 3 areas). How do these locations benefit/help passengers and/or crew during an evacuation? (5 marks)
Once an ELS have been activated, the cabin emergency lights will turns on an and cannot be turned off, they will illuminate parts of the cabin leading to its nearest exit. These could be on the floor path, and also the cabin ceiling gets fully illuminated and also the emergency slide with LED lights. These are the first 3 things that come to my mind.
These tools that are very useful for evacuation being illuminated provides huge help in case of an emergence where there might not be sufficient lighting or lighting at all due to night or limiting view because
of smoke and fire. 6.
Describe one consequence to the evacuation process if the ELS is not activated. (1 mark)
Lack of visibility and the consequence of being trapped and not being able to find the nearest exit in time. Leading
to fatalities.
7.
How does the ELS work if the aircraft experiences electrical power failure? How long does the system last once it is activated? Why is this enough time to help with the evacuation? (3 marks)
It is run on 20 minutes battery. Which I do believe is sufficient number of minutes for an evacuation, of course depends on the specifics of the case.
8.
What is the purpose of the assist handle that is mounted on the aircraft fuselage? What could be the possible consequence of not using this handle when opening an aircraft door in an emergency evacuation situation? (2 marks)
Assist handles are for the safety of flight attendant to support them while opening and closing the aircraft door. As
it gives them balance and an object to grab onto, the consequence without them, could be serious like falling out or being pulled out the aircraft especially during an emergency where they can be more nervous and try to do things more quickly. 9.
What is the purpose of having a viewing window on a door? How does it assist a Flight Attendant when there has been an emergency landing of the aircraft? (1 mark)
Viewing windows allows flight attendant to assess the outside condition before guiding the passenger to exit as it could be despite rarely, more dangerous outside than inside. 10.
What is the difference between an evacuation slide and a slideraft when an aircraft comes to rest on land? (1 mark)
The difference between an evacuation slide would be used when coming to land on land as the slide part is crucial to descend on the ground.
11.
What is the difference between an evacuation slide and a slideraft when an aircraft comes to rest on water? (1 mark)
The method used when landing on water is a slide raft as an evacuation slide would send passengers straight into water, instead of keeping them afloat on rafts.
12.
Where is the manual inflation handle located on an evacuation slide? Why is it important that you know
exactly where to find it? (2 marks)
It Is located within hand reach of a flight attended, on the right side
13.
Describe how a flashlight can be used to assist passengers or crew in an evacuation. (1 mark)
A flashlight provides additional lighting in a hard to see situation, whether it be dark or smoke filled. With this object light can be projected and flight attendant can show direction with it for passengers.
PART TWO: NOTIFICATIONS, COMMUNICATION, COMMUNICATION EQUIPMENT
(Answer all 8 questions for a total of 21 marks)
1.
Where in the FAM do you find information describing how a Captain notifies Cabin Crew about specific
emergency situations? What is the title of that section in the FAM and how many notifications are listed
there? (3 marks)
I found “notification of emergency situation” section at Chapter 8.3. I saw 12 commands listed next to each other.
2.
The Captain ultimately makes the decision to plan for an emergency landing of the aircraft. What
statement does the Captain make to notify the Cabin Crew that this decision has been made? Hint: use
the FAM section just referenced in the first question to find your answer. (1 mark)
"Brace, Brace, Brace”
3.
The Captain uses the Flight Deck handset to share this notification with the Cabin Crew. Is the notification
made via PA or as a conference call? Explain the reason behind the Captain using this method to
communicate to Crew. (2 marks)
PA system has been used between cabin crew and pilots due to security risks and risks of hijacking. It is also a
way for them to complete their duties while also being able to report to each other from their own areas.
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4.
Why are Flight Deck Crew notifications over the PA intentionally bland? What is the purpose of keeping
these notifications vague and unremarkable? (1 mark)
They are purposefully bland as to not worry passengers. 5.
If the In-Charge needs to notify the Captain of an emergency, they would also use their handset. How do
they use it to communicate the urgency of the notification? What aural and visual indications are received
in the Flight Deck? You may use any aircraft type as an example. (3 marks plus bonus if cabin indicators
are also discussed. )
It depends on the aircraft, but most commonly a type of flashing red light with an accompanying chime.
6. Other than using the PA, what are four additional ways Flight Attendants can communicate
an
emergency
situation
to one another? (4 marks)
Other ways to communicate without a PA, Are visually, with your facial expression, hands, face and voice like
screaming or yelling. 7.
Complete this sentence: When communicating an emergency, the information from one person to
another must be clear________ and precise _________. Why? (4 marks) Clear as in the sense of well understood and comprehensible and precise as in very specific, only report what you
see and don’t guess. 8.
What is the purpose of having a Megaphone on the aircraft? Can it be used while an aircraft is airborne?
Why would a Flight Attendant choose to use it inflight, instead of the PA? (3 marks plus bonus if you can
identify the correct location in the FAM where this procedure was specified)
There’s a chance that the PA system might shut down, and a megaphone is there to still make sure the cabin can receive the announcement and emergency commands from the flight attendant all throughout the cabin, whererver they are, as a normal voice might not be loud enough. Yes, they can be used in cabin and on land.
PART THREE: EMERGENCY PREPAREDNESS & HUMAN FACTORS
(Choose JUST 3 of these questions to answer for a total of 9 marks.)
1.
In your own words, what does it mean to be 'situationally aware'? What are some things you can do
during passenger boarding, or during flight, to ensure you remain situationally aware? Hint: check out ppt
Module 3.1 for help with an answer to this question. (3 marks)
In my own thoughts situationally aware means being on the lookout appropriate to the situation, thinking of the things that could happen and how would I approach it. While passenger board or during flight is better to concertante even if it means going slower, and not rushing, to
keep yourself aware.
Keep yourself focused on the subject at hand, while keeping in mind the things that could always present.
2.
What could be a cause for human error? Provide an example of how that might cause a crewmember to
make a mistake, then describe how they can ensure it doesn't happen. (3 marks)
Human error could come in so many different situations, by being humans we make mistakes whether be
something not being explained clearly in the briefing, whether there’s a language barrier between flight attendant,
or we are simply exhausted and forget to check or do something critical. It’s important to do things slowly, also to double check with crew members, and to get enough rest and be fit while
on duty, are some of the things you can minimize human error. 3.
In your own words, what is the definition of Human Factors? Briefly describe two crew responsibilities that
are noted in your powerpoint on Human Factors. (3 marks)
Human factor is to say in simple words the human affect and response to emergencies whether It be applied to its
solution or human factors. Is how affectively the crew on board can help or worsen a situation with their
communication, management, or knowledge or procedure and acting out procedures. 4.
Describe your communication style. Are you an introvert, extrovert, fast talker, slow talker, animated or
flat speaker? Will that style help or hinder you in speaking with other crewmembers in normal or
emergency situations? Why or why not? Please provide a full example that supports your answer. (3
marks)
I’m both very extroverted and can also be hugely introverted, depends on the crowd and people, and who I trust.
I’m a fast talker, I believe, I need to slow down sometimes because it could hinder proper communication and
intelligibility on board. As when someone speaks fast, from my own experience, I tend to also mispronounce or
shorten words and, in an emergency, it is crucial one understands.
5.
Please provide an example of how to project confidence
in
a
physical
way
and then provide another
example of how you can project assurance and authority in a verbal way
. Explain how these examples
are different and the ultimate impact they have on passengers. (3 marks)
A way I learned to project confidence is by maintaining eye contact, it is crucial, looking down makes you look
very unsure and unconfident. Another way verbally is being precise, not rumbling on and on. Using connecting words ‘like, but then, I mean, so, uhm,” it can sound very unsure, as in you’re thinking of what to say on the spot. All these things can make the passengers lose their sense of safety in you as a flight attendant, which you must
have as they must look up to you for directions in an emergency.