Case Study New Health Labs-1

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Wayne State University *

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3300

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Health Science

Date

Dec 6, 2023

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docx

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3

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Skyler Cheatham 18967 Ashton Avenue Detroit, MI, 48219 October 16, 2023 Dr. Adam Davis President New Health Labs Dear Dr. Davis, I hope this letter finds you well. As the director of public relations for New Health Labs, I would like to address and develop a plan to resolve the issue concerning the protests by ROAR that are scheduled to take place. As everyone in the organization is aware, New Health Labs has a great reputation for its researchers generating socially aware solutions to solve problems. Ragus-A is currently undergoing testing in order to create a medical solution. If ROAR demonstrates outside of the lab, I am concerned about the negative publicity that can come from the protests. With this, I am also worried about the effect this may have on employees, decision makers, and supporters of our labs work. After analyzing the situation, I have identified facts and key issues that need to be addressed in order to effectively communicate a plan for New Health Lab. Facts/Key Issues Looking at the facts of the matter, the lab has had a contract to test Ragus-A for the past 10 years. This contract hasn't been announced to the public, and most employees don't know as well. The testing of Ragus-A involves monkey’s genes being modified, causing them to lack the hormone insulin. The offspring then inherits the diabetic trait and is treated with regular injections of Ragus-A. With 6 months of testing left, 30 monkeys have been used in this experiment. 10 mature monkeys have been euthanized to determine long-term effects it may have on the brain. The control group is left untreated while showing symptoms of diabetes. Since ROAR is known to be protectors of animal rights, my biggest issue is them viewing the testing being performed as animal cruelty and creating negative publicity. If negative publicity is created, innocent workers for New Health Labs might be at stake. Ragus-A is currently on its way to possibly becoming a medicine that can save millions of lives. Statistically speaking, about 37.3 million Americans can have diagnosed with diabetes ( The Facts, Stats, and Impacts of Diabetes, 2023). Diabetes is a serious condition where your body can’t produce little or no amount of insulin. Without the body having its sufficient amounts of insulin, a person must take insulin every day to survive. The main purpose of Ragus-A is to reverse the genetically based deficiency of the hormone insulin (cause of Type 1 diabetes). With a couple months of testing left, we may be on our way to creating a cure that can save the lives of many. If ROAR interferes with the trials, I am concerned that this medicine will be compromised
for future generations use. New Health Labs focuses on developing solutions, and we want to keep doing so by helping others. Recommendations/Strategies To address these issues and provide a beneficial resolution, I recommend the following action steps to ensure the next best steps for the company: 1. Considering Dr. Roxan Nagel’s suggestions, the entire project (including the monkeys and four-person research team) should be scheduled to be moved immediately to a different New Health facility to further conclude the project. Moving different facilities can help to avoid publicity. The essence of this project requires there to be test subjects. Getting the results from the tests provides crucial information about how humans may respond to the medicine. Ethically speaking, this may outrage animal rights groups such as ROAR. But our lab’s ultimate purpose of this project has a genuine outcome. 2. Actively engage in projects or fundraisers that involve supporting animals. Doing this can show that our facility means well to all (short term goal). 3. Begin to communicate more effectively with New Health Lab’s workers and stakeholders. Given that the Ragus-A research program was kept under wraps for so long, I feel as though workers should know about these types of projects. Being more open with key players of an organization can allow there to be transparent communication during circumstances like this (short/long term goal). 4. Once Ragus-A is officially launched to the public, engage in many public relations campaigns to positively promote the medicine that can potentially change future lives. With this, also give recognition to the monkeys and key players of this project for their hard work (long term goal). To implement these strategies, additional resources may be necessary for marketing and event purposes. This will be of great benefit to supporters and the public. As the PR director of New Health Labs, I believe that following these strategies can ensure success in the long run. Adopting these strategies can provide transparency, help maintain our great reputation, while also possibly saving the lives of many in the future. Thank you for your great concern for this situation. I look forward to further discussing these recommendations and working together to ensure the best success for New Health Labs. Sincerely, Skyler Cheatham Public Relations Director New Health Labs
References Centers for Disease Control and Prevention. (2023, April 4). The facts, stats, and impacts of diabetes . Centers for Disease Control and Prevention. https://www.cdc.gov/diabetes/library/spotlights/diabetes-facts-stats.html#:~:text=Key %20findings%20include%3A,1%20in%2010%E2%80%94have%20diabetes.
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