(Toney, Brittany) Week 6 Essay

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Bryant & Stratton College *

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Course

129

Subject

Health Science

Date

Feb 20, 2024

Type

docx

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4

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Brittany Toney HCAS 129 February 17, 2024 Week 6 Essay Thank you for your interest in joining our team as a medical administrative assistant. I am excited to provide you with some background information on the position. As a medical administrative assistant, you will face challenges, but at the end of the day, you will find satisfaction in helping every patient who walks through our doors. Your role as a medical administrative assistant involves performing vital tasks to ensure the smooth running of the front office. You will manage to answer the phone professionally and politely, even when dealing with panicked patients. You will also need to register patients accurately, ensuring that all their information is recorded correctly to avoid mistakes. Additionally, you will need to keep the front office clean and up to code, creating a calm and welcoming environment for patients. You will also need to update patient charts whenever they provide updated information, such as a change of address or insurance details. Furthermore, you will oversee providing patients with copies of their medical documents and billing insurance companies for their treatment. Although you may have many patients, it is crucial to always ensure that their insurance is billed correctly to avoid denied claims. Overall, the role of a medical administrative assistant is crucial to the success of our practice, and we look forward to having you as a part of our team.
As a medical administrative assistant, it is important to be well-versed in HIPAA regulations. This federal law mandates that when overseeing patient information, strict standards must be followed to protect sensitive health data from being disclosed without patient consent or knowledge. The Privacy Rule, Security Rule, and Breach Notification Rule are the three key rules that must be followed to safeguard patient health information. HIPAA applies to hospitals, health insurance companies, medical equipment providers, and other medical businesses, which are referred to as "covered entities". These entities must adhere to HIPAA regulations and standards. If you suspect or see a HIPAA violation, it is imperative to report it to your supervisor, Privacy Officer, or Security Officer. All employees are bound to report violations, and covered entities should have policies and procedures in place to ease reporting. If you have any queries about the HIPAA Privacy or Security Rule, you can refer to the HIPAA Frequently Asked Questions site. For more questions on health information privacy, please visit the Office for Civil Rights website. The release of information (ROI) process consists of more than forty steps. According to the Association of Health Information Outsourcing Services, these steps can be divided into five phases. The process of fulfilling your request for medical or mental health information involves several steps. First, you'll need to fill out a release of information form. Once received, an ROI professional will search for your medical record and extract your protected health information. They will carefully examine the records to ensure that no sensitive information is released without proper authorization. Before releasing the information, the ROI professional will verify your identity and ensure that the information being released pertains to the correct diagnosis and treatment. Finally, they will apply the proper fee and mail the records and invoice to you in a secure envelope.
Congratulations on completing our orientation! If you have any questions about the material we covered today, please don't hesitate to ask. I'm here to support you in your journey toward success as part of our team. Thank you for your time today and have a wonderful day. We will be in touch with you once we have made our final decision.
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References Centers for Disease Control and Prevention. (2022, June 27). Health Insurance Portability and Accountability Act of 1996 (HIPAA). Centers for Disease Control and Prevention. https://www.cdc.gov/phlp/publications/topic/hipaa.html Carter, C., Talingting, V., & Zellers, A. (2023, September 26). The 5 phases of the release of Information Process. ChartRequest. https://chartrequest.com/the-5-phases-of-the- release- of-information-process/ Digital Communications Division. (2013, February 27). Where can I find information about HIPAA, health information privacy, or ... U.S. Department of Health and Human Services. https://www.hhs.gov/answers/hipaa/where-can-i-find-information-about-health- information-privacy/index.html