6998-W6-D7

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Fazaia Degree College, M.R.F, Kamra, Attock *

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6998

Subject

Health Science

Date

Nov 24, 2024

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docx

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1

Uploaded by maryamberlas

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My thoughts after reading the Agency for Healthcare Research and Quality (AHRQ) website, PowerPoint. After reading the Agency for Healthcare PowerPoint and looking over the website, it appears that most patients have difficulty understanding new medications, how to take them, doctor's appointments, their diseases, prevention, vaccinations, and health insurance. It appears that providers need training when communicating effectively with all patients. Providers need to use simple terminology when talking with their patients. More than 30% of patients have serious limitations in health literacy skills. The AHRQ’s mission is to make healthcare safer, more accessible, higher quality, more equitable, and affordable and to work within the Department of Health and Health Services and partners to make sure research is understood and used (Agency for Healthcare Research and Quality [AHRQ], n.d.). What are your roles and responsibilities related to healthcare literacy? My role as a provider is communicating effectively with all my patients regardless of education, financial status, and healthcare literacy. I cannot assume that just by looking at a patient, they understand what is going on regarding their health or plan of care. Healthcare has become increasingly complex, which may overwhelm most patients. What seems like common sense to a provider may not be for patients. Expectations are increased for patients, such as prevention, immunizations, blood draws, diagnostic tests, understanding medications, appointments, follow-up appointments, referrals, and healthcare use. The practice and providers are responsible for ensuring clear and effective communication with patients and decreasing anxieties associated with their health. Ultimately, this will increase compliance and better outcomes among patients. What are some practices you can use when providing patient care as you transition to the role of APRN? As a new ARNP, I plan to use the recommendations provided by the AHRQ. I will communicate with my patients using the “need-to-know” and “need-to-do” methods. I will use plain language, not medical terminology, to ensure they understand what I am discussing. I have used demonstration and drawing in the past when explaining material to patients, which was very helpful. The visual seemed to help them understand better. Writing a list of important key factors on a piece of paper, such as the next appointment, reminders, new medication and what it is used for and why, and any other key points we discussed in the appointment, appears to be helpful for patients. Patients will ask, “Please write that down, or I will forget.” Not only is it my responsibility to treat patients, but it is also important to be somewhat of a case manager, setting up referrals, providing resources, and assessing their ability to get medication, healthy foods, transportation, and cheap over-the-counter alternatives. Teach back is a great way to assess the patient's understanding of their care plan while empowering them to take control of their health. Additionally, I like to encourage patient families to attend appointments for support and have another person hear the important information. References Agency for Healthcare Research and Quality. (n.d.). AHRQ's mission. Agency for healthcare research and quality https://search ahrq gov/search?q=mission+statement+of+ahrq
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