INT 220 Conference Call Invitation

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Southern New Hampshire University *

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Jan 9, 2024

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INT 220 Module Six Assignment Conference Call Invitation Template Subject: Managing International Team Meeting Organizer: Charisma Johnson Invite Required Attendees: Kaspar, Kelly, Syed, and Nina Invite Optional Attendees: N/A Meeting Invitation Date and Time with Time Zone: 10 th April 2023 United States – 11:00 AM EST Brazil – 12:00 PM GMT UAE – 07:00 PM UTC Chile – 11:00 AM GMT Does Meeting Repeat? The meeting is recorded for future reference. Location: Virtual Meeting (using Zoom) Body: Good morning, everyone, I am honored to be allowed to lead this new team, and I understand that we all come from diverse backgrounds. I invite you to a virtual meeting to discuss a few topics and allow everyone to introduce themselves. This meeting will review different cultural considerations, potential conflicts, management approaches, our holiday policy, and our teams’ expectations and communication plans. I look forward to meeting everyone and starting our new journey. Meeting Agenda Good afternoon, everyone. I want to introduce the team’s new members, Kaspar from Brazil, Kelly from the United States, Syed from the United Arab Emirates, and Nina from Chile. 1. Introducing every team member to one another. 2. Discuss the benefits of the company's international global expansion in Brazil. 3. Review our goals, strategies, and visions. 4. Establish our communication plan, the ability to coordinate with different time zones, and leave days.

5. Discuss different concerns and preferences and the best ways for everyone. 6. Review different tools, materials, and the meeting’s agenda available for download should anyone need to refer. 7. Wrap with any questions.

To Whom It May Concern, In the following email, I will discuss our new global operations team and review the different obstacles we may face and how we, as a team, will overcome those challenges. I am thankful for the opportunity to lead this new team from such a diverse background. There are four new members to the team, Kaspar from Brazil, Kelly from the United States, Syed from the United Arab Emirates, and Nina from Chile. We will lead a team of highly skilled and passionate individuals; our goal is to ensure everyone is comfortable with one another and can communicate effectively within our different time zones and cultures. The following with be discussed, cultural considerations, potential conflicts, management approaches, holiday policy, and our teams’ expectations and communication plan. It is always essential to consider different cultural backgrounds, and after reviewing and researching, I have found some differences and similarities between the other countries. Nina, Kaspar, and Syed come from countries with a high-power distance, whereas Kelly from the United States has the lowest power distance. Coming from the United States, Kelly’s government has a very high individualism stance, whereas the other team members come from countries with very low individualism stances. Each member’s country has relatively the same long-term orientation and uncertainty avoidance. Understanding these differences and similarities will help the team communicate in ways needed to meet business needs. To avoid any conflicts and misunderstandings, each member is required to respect each member’s values. Since our team is diverse, members might find issues with time zones, language barriers, and cultural differences. To ensure that these conflicts remain at a minimum, open dialogue with be encouraged to share different ideas and issues. It is critical that each team member feels comfortable sharing additional questions they may have and that there is someone to listen to. We will instill clear expectations for how we collaborate. Knowing your team and how they communicate will lead to effective business development.

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As the leader of this team, I will employ several different management approaches to ensure that we, as a team, thrive effectively. Clear goals and objectives will be established and reviewed monthly. Each member will receive feedback on their work and progress in the business; any questions about their role will be reviewed as needed. It is essential that my team feel safe in their organization and that they have the power to share their ideas and brainstorm. They will have the opportunity to review any concerns that arise in a judgment-free zone with an open-door policy always to be able to share what they need to. As a leader, I will encourage team bonding and different exercises to use everyone’s culture so everyone may learn and feel included. We will have a positive environment and ensure each member recognizes the other’s work. Every person has different cultural and religious beliefs, and it is critical to ensure everyone can take the time they need while maintaining a functional business. As their team leader, I will meet with everyone to discuss their holidays and when they celebrate them. Teaching about their holidays will allow a group that feels safe knowing their beliefs and culture are understood. Corresponding with everyone and forming a plan with specific dates will ensure that there will be coverage when we need to. Each team member will have specific duties they must uphold, and to ensure that we all effectively work together, I will be collaborating with each member. I will ensure that everyone understands they will always be able to provide their input on projects to create ownership within the business. We want to drive respect and ensure everyone feels included and committed to achieving our goals. Sincerely, Charisma Johnson

References Hofstede Insights, (n.d). Country Comparison https://www.hofstede-insights.com/country-comparison/brazil,chile,the-united-arab- emirates,the-usa/

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