Week 1 Topics - Sherpath Quiz Leadership
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University of Central Oklahoma *
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Course
28994
Subject
Communications
Date
Apr 3, 2024
Type
Pages
6
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Week 1 Topics - Sherpath Quiz
Due Mar 10, 2024 by 11:59 pm
Final Score
80%
4 out of 5 questions answered correctly
Completed on Mar 7, 2024 7:46 pm
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Which competency is the nurse manager working within
when hiring more nurses due to increased COVID-19
hospitalizations?
Process
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Rationale
Leadership skills include three competencies: the cognitive, the behavioral,
and process competency. The behavioral competency includes the ability to
change behaviors and other resources to meet the needs of the situation.
The action of hiring more staff would reflect the nurse working within the
behavioral competency. The process competency would involve
communicating among the staff members. The cognitive competency
relates to the leader’s ability to determine the problem that needs to be
addressed. Self-awareness is an attribute of an effective leader.
p. 5
Cognitive
Behavioral
Self-awareness
Correct (4)
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Which type of communication is used between a staff nurse
and a physical therapist?
Intercultural
Interprofessional
Interpersonal
Intrapersonal
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Rationale
Interprofessional communication is between two or more members of the
interdisciplinary care team. Intercultural communication implies
communication across cultural contexts. Interpersonal communication is
between two or more individuals with the focus on sending and receiving
information while adapting to the other. Intrapersonal communication is a
conversation that takes place within one’s own self.
Test-Taking Tip:
You have at least a 25% chance of selecting the correct
response in multiple-choice items. If you are uncertain about a question,
eliminate the choices that you believe are wrong, and then call on your
knowledge, skills, and abilities to choose from the remaining responses.
p. 132
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A nurse manager recognizes that a communication barrier
may exist when a staff nurse sits with arms folded across the
chest, does not make eye contact, and sighs loudly when the
nurse manager suggests ways to improve patient care. Which
type of communication is observed?
Interpersonal
Interpersonal
Nonverbal
Transformational
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3/20/24, 7:51 PM
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Rationale
Nonverbal communication consists of unspoken affective or expressive
behavior. Interprofessional communication is between two or more
members of the interdisciplinary care team. Persuasion is the conscious
intent by one individual to modify the thoughts or behaviors of others.
Transformational communication empowers others to take ownership of
their own development.
p. 136
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Which finding would be noted when nurses are engaged at
work?
Rationale
Research shows when nurses are engaged in work
there is decreased levels
of burnout. Lack of engagement would cause a decrease in retention,
increased absenteeism, and increased dissatisfaction.
Test-Taking Tip:
Be alert for details. Details provided in the stem of the
item, such as behavioral changes
or clinical changes
(or both) within a
certain time period
, can provide a clue to the most appropriate response
or, in some cases, responses.
Decreased burnout
Decreased retention
Increased absenteeism
Increased dissatisfaction
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2 topics covered
p. 26
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Which attribute is present in a leader with emotional
intelligence? Select all that apply. One, some, or all
responses may be correct.
Rationale
Attributes of a leader
with emotional intelligence include discipline,
motivation, self-awareness, and relationship management. Independence
is not an aspect of being a leader.
p. 19
Discipline
Motivation
Independence
Self-awareness
Relationship management
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Chapter 8, Communication Leadership
Huber: Leadership and Nursing Care Management, Seventh Edition
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Chapter 1, Leadership and Management Pr…
Huber: Leadership and Nursing Care Management, Seventh Edition
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