Discussion Post Class 1

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School

Grand Canyon University *

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500

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Communications

Date

Apr 3, 2024

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docx

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Uploaded by BookWorm25935

Discussion Post Class Introductions: Take a moment to explore your new classroom and introduce yourself to your fellow classmates. What are you excited about learning? What do you think will be most challenging? Hello, my name is Sonja. I am 24 years old, from Atlanta, Georgia. I did my undergraduate at the University of West Georgia. I majored in Mass Communications with a concentration in Film and Media Studies with a minor in psychology. Through the Georgia Film Academy, I earned a certificate that allowed me to immediately be ready to work on set and was able to secure a job very quickly in my chosen field. I graduated in the winter of 2021 and have been working in the film industry ever since. I have worked on films such as Guardians of the Galaxy 3, Guardians' Holiday Special, Blade, and Electric State. My department of choice was Costumes, and within the year I plan on joining the union and becoming an official costumer. At the current moment I am working on DC's new up and coming film. I decided to start my graduate degree so I can eventually teach film. Georgia has a special program where industry professional who have an interest in teaching can in their chosen department. I plan on staying in the industry for a few more years before full transitioning to teaching. As much as I love working in film the lifestyle is not as suited to me. I work no less than 60 hours a week and it can take a toll. Teaching has always been where I wanted to end up and film is my passion. Combining both just seems like the dream. I’m excited to jump in and learn! Summary of Current Course Content Knowledge Academic engagement through active participation in instructional activities related to the course objectives is paramount to your success in this course and future courses. Through interaction with your instructor and classmates, you will explore the course material and be provided with the best opportunity for objective and competency mastery. To begin this class, review the course objectives for each Topic, and then answer the following questions as this will help guide your instructor for course instruction. 1. Which weekly objectives do you have prior knowledge of and to what extent? 2. Which weekly objectives do you have no prior knowledge of? 3. What course-related topics would you like to discuss with your instructor and classmates? What questions or concerns do you have about this course? 4. Hello, After reading the objective I have prior knowledge of a few. Team Dynamics is one I’m familiar with. In the industry I work in Teamwork is the only way any job gets done. If we can’t work together and flow nothing gets done correctly. I have taken many leadership classes and feel

pretty good about that topic. My undergrad also prepared me for Communication theories. I took many classes on this topic. I’m really interested in learning more about interpersonal relationships in the workplace and conflict resolution and dissent. I am looking forward to learning more about each topic and going in depth in these discussions. Topic 1 DQ 1 People often have different ethical values. How could a relationship between a supervisor and his/her subordinate be affected if the supervisor asks the subordinate to engage in an activity the subordinate feels is unethical? What if it conflicted with their religious beliefs? Do you think that the 1st Amendment's guarantee of religious freedom should protect a person in the workplace? Explain. A group can have one set of ethics and you can have a completely different one. What is ethical to one group may not be ethical to another. To me ethics are standards one holds that determines right and wrong for them. Ethics are very broad and are different for every person. For example, a supervisor could have a set of values that deem a subordinate’s actions or words unethical. Whereas the subordinate could think they have done nothing wrong. This could affect both the worker and boss. The worker could face the loss of his job and the boss could be made uncomfortable. In regard to religious beliefs a subordinate cannot be discriminated against by law. You are intitled to your religious beliefs. I do believe that the first amendment should protect a person for their beliefs but to an extent. For example, if you are Muslim, you should be allowed to hold your prayers five times a day like need. I also believe that if a job is affecting your ethics surrounding your religious views it probably isn’t the job for you. References: Velasquez, M., Andre, C., Shanks, T., S.J, and Meyer M.J. 2010. What is Ethics. https://www.scu.edu/ethics/ethics-resources/ethical-decision-making/what-is-ethics/ Topic 1 DQ 2 ABC Corp is an accounting firm. One of the ABC's major clients, Phontax, is about to go public. The CEO of Phontax has asked the CEO of ABC Corp to avoid posting some financial transactions until after the IPO, and in exchange has offered the CEO of ABC Corp, 10,000 shares of stock. The CEO of ABC Corp agrees. Have the CEOs of ABC Corp and Phontax acted ethically? Why or Why Not? Hello, In the case of the ABC Corp and Phontax both parties are unethical. ABC Corp is being unethical by withholding information from the public and expecting a bribe and Phontax is unethical by bribing. Research shows that many organizations with hold knowledge for fear of losing power or status (Jiang). Like the professor talked about our behaviors and ethics are influenced by our circles. The U.S. alone losses $1 trillion dollars a year in bribes alone (Ayal). Many businesses expect brides without the public’s knowledge. It is something that is common in our culture. To be

ethical ABC Corp should not expect the bribe and should explain to Phontax the logistics of sharing information with the public when it is legally and ethically necessary to. References: Jiang, Z. (2019). Why Withholding Information at Work Won’t Give You an Advantage. Harvard Business Review. https://hbr.org/2019/11/why-withholding-information-at-work-wont- give-you-an-advantage . Ayal, S., Gino, F., Barkan R., and Ariely, D. (2015). Three Principles to REVISE People’s Unethical Behavior. Association for Psychological Science. doi:10.1177/1745691615598512. https://journals.sagepub.com/doi/10.1177/1745691615598512 Topic 2 DQ 1 What values within an organization are the most important to shape culture? In other words, if you were starting an organization, what values would you feel to be most important? Why? Core values in organization are a vital part making sure your organization functions at its greatest potential. If I were to start an organization, I would insert the following values: integrity, ethics, respect, and determination. Integrity and Ethics go hand in hand. They ensure that the entire business is honest, fair and responsible. An organization needs a string relationship built on trust with its employees and customers. Secondly one must give respect to receive it. Everyone deserves to be respected and feel like they are. This creates a healthy work environment and builds confidence. Lastly determination is so important. Without it nothing would get done. We should always be pushing for others to be creative and expand their knowledge. This not only grow a person but in turn the business. When one employee succeeds, the business does as well. Refernces: Lencioni, P.M. (2022). Make Your Values Mean Something. Harvard Business. https://hbr.org/2002/07/make-your-values-mean-something

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DQ 2 Some companies have an organizational culture which is predicated on "bad news" being silenced. How can this kind of culture affect workplace relationships and employee communication? Keeping your company and employee silenced can be catastrophic as seen within the example provide by the professor. Creating a culture were “bad news” must be swept under the rug can create a very toxic environment. This eliminates the kind of open-door policy where employees feel free to come talk about anything they need too. This environment with eventually lead to lack of collaboration and cooperation. Employees will begin to feel a lack of no longer feel free to communicate on the job, which will lead to a lack of clarity and could mess up deadlines or lead to safety hazardous. “ Companies benefit when employees speak up. When employees feel comfortable candidly voicing their opinions, suggestions, or concerns, organizations become better at handling threats as well as opportunities .” References Kakkar, H., and Tangirala, S. (2018). If Your Employees Aren’t Speaking up, Blame Company Culture. https://hbr.org/2018/11/if-your-employees-arent-speaking-up-blame-company- culture . Topic 3 DQ 1 Eliza is a Manager for Trilogy Group, a consulting firm. Eliza supervises four associates who handle direct contact with Trilogy's clients. Eliza has just been informed by senior management that due to a decline in business, there will be no salary increases in the current fiscal year. How would the supervisor and the subordinates (team members) being connected on Social media affect how the issue is discussed at work and away from work? Social Media in the workplace has the potential to go one of two ways. Platforms such as TikTok and Instagram offer employee to make connections outside of the workplace with different departments of other locations around the global. On the other hand, it also opens doors for employers may have to worry about employees using platforms for engaging in speech, actions or other hobbies that could reflect bad on their organizations ( Olmstead, K., Lampe, C., and Ellison N.B.). For employee’s social media can also be helpful it can be a place to vent to others about your situation and give them a chance to connect with other in the same situation. For employers this can be bad because if seen my potential employee it can defer them from joining the

organization based on pone persons perspective. In terms of pay at work, employees talk and when it comes to pay if one feels that they are not being treated fair it may lead them to asking for advice through platforms. To me social media helps employees in many ways and can be beneficial to the progress on individuals if use correctly to connect. When it comes to pay emoyleers try to shut down talk about what each employee makes but sometimes this is done to silence those that are paid less than other for the same job. When topics like this are brought up it can become dangerous for organizations because of this is happening it can lead to strikes. In the industry I work in this is common and happens often and it has led to many strikes over the past few years from employees seeking equal pay. Refernces: Olmstead, K., Lampe, C., and Ellison N.B. (2016). Social Media and the Workplace. Pew Research Center. https://www.pewresearch.org/internet/2016/06/22/social-media-and- the-workplace/ . DQ 2 In your own workplace experience, what communication behaviors do you find to be the most productive? What do you find to be the most destructive? Supplement your answers with examples from your experiences. Communication can make or break a workplace. Like I have seen posted before “people don’t leave the job, they leave the management.” In my experience active listening, respect, and empathy are the most effective ways of communicating with employees. When an employee is paying close attention to your communication and engaging back with you these forms active listening. This helps build your employees feel heard and seen, while showing them you care about what they are saying. Being empathetic to others is overall just a good life skill to have. When someone is going through a hard time showing empathy can go a long way. My manager practices the open-door policy and my co-workers, and I have never felt like we couldn’t go in and talk when needed. Gallo, C. ( 2022). Hoe Great Leaders Communicate. Harvard Business Review. https://hbr.org/2022/11/how-great-leaders-communicate Topic 4 DQ 1 Many teams in organizations are dispersed across the globe. How can groups communicate effectively when they are connected virtually through technology? Are communication barriers more or less likely to occur in dispersed groups than with groups who work in the same location?

Companies more than ever relay on technology to communicate with their organizations especially if they are dispersed in different regions. Since the pandemic occurred many companies had to quickly and effectually learn how to connect with each other virtually. Platforms such as zoom, google drive, google hangouts, and skype became essential for companies to succussed when they could not be together. Since then, companies have switched to relay on platforms for meetings and conferences since. According to Chong (2012) companies across the global have improved in communications because they have become aware of team awareness and a strong sense of team identification (Chong, D.S). I personal work for an office that is spilt up on different sides of the country. Zoom is our go to when it comes to communication. We all also happen to use a shared google drive where we keep all information in one place. This makes it very easy to keep up with each department even we w time difference. Chong, D.S, Eerde, W., Rutte, C.G., & Chai, K. H. (2012). Bringing employees closer: The effect of proximity on communication when teams function under time pressure. Journal of Product Innovation Management. https://onlinelibrary.wiley.com/doi/10.1111/j.1540- 5885.2011.00890.x . DQ 2 Team members in organizations often play various roles. What roles do you tend to play in group settings in organizations? What roles do you try to avoid? Why? Belin (Belbin, R.M. 1996) describes nine different team roles including: 1. Plant: Creative. Problem solver. 2. Resource Investigator: Extrovert. Explores opportunities and develops contacts. 3. Co-ordinator: Mature. Clarifies goals and delegates. 4. Shaper: Challenging. Courage to overcome obstacles. 5. Monitor Evaluator: Strategic. Judges accurately. 6. Teamworker: Co-operative. Listens, build and clams. 7. Implementer: Reliable. Turns ideas into action. 8. Completer: Conscientious. Searches out errors. 9. Specialist: Dedicated. Provides knowledge and skill. In my personal experience not every person at work fits into just one category. At my job many could fit into two or more. It just depends on what we are doing at that time. Everyone has their strengths and weaknesses. For instance, when it comes to office work (accounting, scheduling, paperwork, travel, etc) I tend to work better as a Co-ordinator or Completer. When working on this such as design, decorating ideas, event planning and shopping I work better as a plant, implementer, or resource investigator. Belbin, R. M. (1996). Team Roles at Work. Sourced from GCU Library.

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h ttps://eds-p-ebscohost-c om.lopes.idm.oclc.org/eds/ebookviewer/ebook/ bmxlYmtfXzM0MDMxX19BTg2?sid=5c1c071a-caf0-4373-adc7- 2d81e662c227@redis&vid=1&format=EB&rid=1. Topic 5 DQ 1 What are the differences between leaders who use authoritarian styles, lassiez-faire styles, and charismatic styles? Which style do you relate to the most? Why? A leader is defined as a person leading a group of people or organization to a common goal. All leaders are not the same. Every person’s style of teaching and leading others is different. An authoritarian leader makes any and all decisions independently without any input or feedback from others. According to the NSLS these leaders tend to be dependable, consistent, and motivated. However, these leaders also can hurt the success of the team when everyone else’s voice isn’t being heard. A lassiez-faire leader uses a hands-off approach. While holding every person accountable, they allow each member of the team to make their own decisions. These leaders tend to empower team members and encourage everyone to be hands on, but with the lack of hands-on management team members can be limited and lack support. Charismatic Leaders try to inspire their members to meet their goals. I tend to engage more with a charismatic type of leader. Working as a group together with positive reinforcement and support helps me much further along than working with a leader that micromanages. References: The National Society of Leadership and Success. (2023). What is Leadership? Understanding Different Leadership Styles. https://www.nsls.org/understanding- different-leadership-styles DQ 2 How does leadership style promote positive communication in the workplace? Are there some leadership styles that promote this more than others? Explain. Almost every leadership style promotes positive communication in the workplace, some more than others. For example, the servant leadership style puts the needs of all their team members first in order to help them grow. The enforce active listening, empowering others and supporting everyone’s needs. The Transformational leadership style also value active listening and the use of communication skills to empower one another, while trying to push one another outside of their comfort zone. The democratic leadership style tends to take advice from everyone and debate about solutions this can lead to negative communication. For this leadership style quick decision making is necessary. The autocratic leadership style does struggle with positive communication. If this is the leadership style being used active listening

must be a goal of the leader to practice opening up some positive communication. Laissez-faire leadership is very hand off leaderships. Leaders have to be careful to not be too handoff to make sure that tasks are completed, support is given and positive communication is enforced. References: The National Society of Leadership and Success. (2023). What is Leadership? Understanding Different Leadership Styles. https://www.nsls.org/understanding- different-leadership-styles Topic 6 DQ 1 Conflict is a given in the workplace. Ignoring it does no good. Facing the conflict and coming up with a solution in imperative for success. Internal conflict are contradictions between values and morals. Meaning they can occur within oneself. These types of conflicts are harder to handle and the solutions for them are not always easy to find. Sometimes an internal conflict even though it happens at work the solution has to be found within. Whether this be finding a new job, a change in attitude or a talk with another person to help clear things up. External conflicts are forces that feel as if they are on us. These are normally actions of another towards us. For example, one could have a boss who micro-manages can cause conflict with their staff that likes to work independently. According to Anthony when conflict like this occurs in a workplace, the business should involve a mediator to help deliver an unbiased opinion (Anthony, L. 2021.). References: Anthony, L. (2021). Internal Conflict Vs. External Conflict. Chron Small Business Magazine. https://smallbusiness.chron.com/internal-conflict-vs-external-conflict-4905.html . DQ 2 Conflict is unavoidable. Conflict in the workplace should never be ignored but should be handled appropriately. There are many ways to conflict in the workplace. Firstly, if conflict occurs between to induvials one approach would be to simple talk to the other. Arrange a meeting where you both can simply talk about the problem and come up with a solution. Speaking safely and privately. Listen carefully to each other and do not interrupt when the other is speaking. When interacting with difficulty personalities, avoid blaming and be honest and direct. Compromise is the best solution for workplace problems. To get to a good compromise each must win and lose. References: UC San Diego. (2022). About Conflict Management. Blick. https://blink.ucsd.edu/HR/supervising/conflict/handle.html .

Discussion Post Class 1

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