Procedure Assignment.

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School

Concordia University *

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270

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Communications

Date

Feb 20, 2024

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docx

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Uploaded by JudgeLark979

YOUR NAME HERE: YOUR STUDENT NUMBER HERE: 1. After reading this procedure who will be able to do what ? Middle aged adults who have never made a purchase in a physical store with a smartphone will be able use their smartphone to make a purchase in a store. a. Who are the readers or learners? The learners are middle aged adults who have never made a purchase in a physical store using a smart phone. b. What will they do with the material? They will learn how to make a purchase in a physical store using apple pay. 2. What points must you cover so learners or readers can respond or act as you had intended? - The linkage between the device and the learner’s card - How to be able to retrieve the card information in order to make a purchase 3. What is the need that learners or readers have for the information? ❑ Must-know ❑ Should-know ❑ Nice-to-know Explain your choice: - It is not mandatory to know how apple pay works, since we still can use our physical cards or cash, yet it’s still information that is nice to know if for example you forget your card. Thus, making it helpful information yet not something people are required to know or understand. How does this affect your content? Since its nice to know the explanation of the process to install apple pay should be clear and concise and not very technical. 4. What is their appetite for information? ❑ Nibbler (just a factoid or two)? ❑ Grazer (an overview but not too many details)? ❑ Hungry heifer (everything on the subject)? 1

Explain your choice: I would say its grazer since it is an overview of the process on how to link your card and device, yet the learner does not need to know the whole process and how the mechanics of the software How does this affect your content? The way it will affect the content is it will make me consider how much detail to implement in my text. 5. What information might readers have difficulty following? How will you handle this? - They might have a difficult time navigating their phone - They might have some difficulties with terminologies 6. Anything else that might affect learners’ or readers’ use of the material? - Some might be technology challenged thus having some issues with locating items in their phones 7. Which sources will you consult to learn about the topic of your assigned procedure ? Apple’s website and Personal Finance (How to Section) How to Make an In-Store Purchase with an IPhone Material Required ❑ iPhone X or newer ❑ A valid credit, debit, or prepaid card

Estimated time of procedure: 5-7 minutes To link card and device 1. Open your iPhone 2. Click “Wallet” application 3. Click on the plus symbol (+) in the right-hand corner of the screen 4. Click “Debit or Credit Card” 5. Click “Continue” 6. Enter your card information Note: You can scan your card for its information, if it does not work click on the “Enter Card Details Manually” and enter your card information manually 7. Click “Next” 8. Click “I Agree” to the terms and conditions in the bottom right corner of the screen 9. When time to pay in store, double click on the Power button of your device Note: The “Power” button is the button on the right 10. Authenticate your identification with Face ID or enter your passcode 11. Hover your phone over payment machine for a few seconds You will know if the payment was successful by hearing a “Ding” sound form your device and seeing a checkmark on your screen. Changes Required: I had my mother test out the steps, since she is a part of the learning audience. Overall, she had an easy way navigating the steps. Where issues arose were at step 6 and step 9. Prior to her sharing her inputs I had not added notes. In step 6, I noticed she was having difficulties scanning her card, so I told her to enter it manually, but she was not understanding how to do it manually. I explained to her to click the button at the bottom, this automatically cleared her confusion. Noting this reaction, I decided to add the note at step 6. At step 9, my mother kept clicking the volume button instead of the power button, because of that I decided to add a note stating the location of the power button to clarify any confusion. References Make purchases using Apple pay . Apple Support. (2022, December 22). Retrieved March 9, 2023, from https://support.apple.com/en-ca/HT201239

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Set up Apple pay . Apple Support. (2022, September 12). Retrieved March 9, 2023, from https://support.apple.com/en-us/HT204506 Whitney, L. (n.d.). Pay with your iPhone: How to set up and use Apple pay . PCMAG. Retrieved March 9, 2023, from https://www.pcmag.com/how-to/how-to-set-up-and-use-apple-pay

Procedure Assignment.

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