CS212M3 Video Report Transcript
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Purdue Global University *
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CS212M302
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Communications
Date
Feb 20, 2024
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docx
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5
Uploaded by MajorTroutPerson689
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Oral Communication skills for promoting a professional image Melinda Rogers
Purdue University Global
CS212M3 Communication Professionally
Professor: Helen Collins
December 6, 2023
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Hello Hamilton Healthcare, my name is Melinda Rogers, and I am applying for
the position of Medical Assistant.
I'm very passionate about the healthcare industry, where I have worked 30 years in, I have helped make medical facilities run more smoothly. And I have kept medical records, And have great organizational abilities. I have extensive experience working in a group environment. During my internship, I worked on a team that was in charge of keeping track of patient data and making appointments. We worked closely to make sure that all patient data was accurately entered and that all appointments were set up for the appropriate times.
One of the most fruitful an most successful team projects I have tackled was when, I worked on as a medical assistant setting up an electronic medical record (EMR) system in the clinic I did my internship at. The goal of this project was to replace the paper-based patient record storage and healthcare information management system with a digital platform. Initially, our group thoroughly examined all of the EMR systems on the market. We assessed their
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features, prices, and suitability for the operations of our clinic. We carefully evaluated our options and decided on the EMR system that would work best for us.
Throughout the application phase, we worked closely with the EMR vendor to customize the platform to meet the needs of our clinic. This involved creating templates for various medical specialties, posting lists of medications and allergies, and integrating the system with our partners in pharmacies and labs. After the EMR system was fully implemented, our clinic's operations became much more accurate and efficient. The digital platform reduced paperwork, enhanced communication, and made patient records easily accessible. We then scheduled training sessions for every clinic employee to ensure a smooth transition to the new system. These sessions included data entry, report generation, and appointment scheduling among other topics.
I am the best applicant for this position because of my ability in electronic health record systems, insurance billing, and medical terminology. Along with my verbal and writing communication skills, and the ability to handle multi projects at once.
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I have arranged and scheduling patient appointments and maintaining medical records in hospitals and professional settings. Additionally, I supported physicians administrative needs, including charting and documentation, insurance claims and billing, and ensuring that the codes were accurate in order to receive payment.
As a medical assistant, I effectively managed patient data, digitized records, and integrated an EMR system, overcoming challenges and enhancing patient care through transparency and trust.
My future goals include reducing medication mistakes by 5%, staying updated on medical knowledge, and obtaining annual continuing education credits to ensure accurate patient care and medication dosages.
My future plans involve completing a Bachelor's degree in Medical Administration and pursuing a career in hospital or clinical administration, focusing on managing responsibilities and supporting medical professionals in smaller offices or larger practices.
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I believe that I am a very strong candidate for the position for medical assistant due to my experience with managing healthcare facilities, attention to detail, budgeting, and excellent communication skills. I believe I can help you Hamilton Healthcare in reaching your goals and building long-lasting relationships with your patients and staff.
Thank You