UPS-Part 1 - Group O Asignment

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Nov 24, 2024

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Running Head: UPS Financials UPS Financials BA62070H320 Group O Project – Part 1 Laxmi Kirti Bachu Satish Gadepally, Nagendar Jajula , Amarnath Kommalapati , Sandeep Ramini

Assignment Part - 1 2 Overview United Parcel Service, which is generally known with the abbreviation, PS is one of the leading supply chain management companies dealing with packaging and delivery services. Other areas include, logistics, distribution and transportation. As a conglomerate, it has reached to a multi-national stature with tremendous amount of cash flows leading to its growth. This paper emphasizes on how the firm handles competition along with its current position in the industry, its recent developments and achievements and vision. The research articles considered are from recent work submitted by various news articles and business journals (Amy,2020).

Assignment Part - 1 3 UPS:Historical Summary UPS has already achieved a centenarian status by completing hundred and thirteen years as it was established in 1907 in Seattle as a foundation and now head quartered at Georgia, US.UPS is an umbrella term comprising of a reference to UPS Ground, UPS Airlines and UPS Freight. It entangles a revenue of $70 Billion with a Net Operating Income of $7 Billion. It took off the packaging and delivery services as an initial market penetration step and now deals with heavy logistics described under its conglomerate globally. It ventured out to 48 states in the US after being concentrated in Seattle for a longer period of time. UPS ranked No. 41 on the 2019 Fortune 500 list of the largest United States corporations by total revenue. Carol Tome leads the CEO position at UPS and currently overseas operations across the US. The main focus of the firm is to maintain sustainability during these unprecedented times and provide uninterrupted service with its greater e-commerce support (Amy,2020).

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Assignment Part - 1 4 UPS’ Competition and Current Position Due to widespread visibility of the firm, it deals with tremendous competition from the industry. Major competitors in the United States include United States Postal Service (USPS) and FedEx, along with regional carriers such as OnTrac, and LSO . In addition to these domestic carriers, UPS competes with a variety of international operators, including Canada Post TransForce, Deutsche Post (and its subsidiary DHL), Royal Mail, Japan Post Service, India Post and many other regional carriers, national postal services and air cargo handlers.As per the Business Insider’s statistics, UPS accounts to 36% of the share in the industry (Thomas,2019).

Assignment Part - 1 5 Recent Developments Within the Company/Industry With an insight of recent technology and innovation in the e-commerce world,UPS has driven customer retainment strategy during this time of pandemic as per the articles held by the company’s home page.As per the article, “Repeat customers bring in about 16 times more revenue, on average, compared to one-time customers,”.The technology entices a business delivery partner which could be booked via the UPS website and register for daily delivery or tracking updates.This way has proven very efficient for consumers to experience greater online service with ease.As per the SEC 10K form, UPS’ shares and ownership details are disclosed and also gives way the power of attorney details to public visibility. Another important and recent addendum to its business growing needs is ‘Expedited Shipping'. It clearly depicts the company’s efficient network strength. Fortunately, UPS offers a wide range of express shipping options, both domestic and international. Within the United States, UPS Next Day Air and UPS Next Day Air Freight services will get the shipments to its destination the following day. This clearly shows an edge over other carriers (Thomas,2019).

Assignment Part - 1 6

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Assignment Part - 1 7 Vision and Future Direction According to the Annual Report , the vision shared to the shareholders by the executives is to ‘Customer First,People Led and Innovation Driven’.With this Motto,UPS is focussing on supporting more SMBs(Small Medium Businesses) to create high quality volume growth.With this network’s expansion, currently, there are 495,000 UPSers in the country.As a cherry on the top, COVID-19 crises has catalyzed the necessity of dedicated carrier service from UPS and projected 80% sales’growth (Deepa,2019).

Assignment Part - 1 8 Conclusion This paper provides insights into how UPS has been grown and still working towards its motto to grow with its competition. That has proven so far even during the time of pandemic with its consistent services. It has taught many important lessons about streamlining an imperfect system, including protocols to make global cargo air networks more predictable and safer for pilots and crews alike.Also, UPS’ risk management system has been certain grown its way out to help the carriers travel and deliver safe with its in-house safety measures (Alan,2019).

Assignment Part - 1 9 References Amy Zipkin, (2020). As Online Buying Surges, So Do Noisy Cargo Flights. Retrieved from https://www.nytimes.com/2020/04/15/business/cargo-planes-deliveries- noise.html. Thomas, (2020). UPS Surges Most Since 2019 on Delivery Boom Spurred by Virus. Retrieved from https://www.bloomberg.com/news/articles/2020-07-30/ups-soars-as-virus-related- deliveries-send-revenue-climbing. Deepa Kumar , (2019). What’s Good for UPS is Good for America”: Nation and Class in Network Television News Coverage of the UPS Strike.Retrieved from https://doi.org/10.1177/1527476403255831 . Alan Farley , (2019). United Parcel Service (UPS) Lifts Into Transport Leadership. Retrieved from https://www.wsj.com/.

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UPS-Part 1 - Group O Asignment

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