Part 1: INTRODUCTION TO MANAGEMENT.
1. Innovative Management for Turbulent Times.
2. The Evolution of Management Thinking.
Part 2: THE ENVIRONMENT OF MANAGEMENT.
3. The Environment and Corporate Culture.
4. Managing in a Global Environment.
5. Managing Ethics and Social Responsibility.
Part 3: PLANNING.
6. Managerial Planning and Goal Setting.
7. Strategy Formulation and Implementation.
8. Managerial Decision Making.
Part 4: ORGANIZING.
9. Designing Adaptive Organizations.
10. Managing Change and Innovation.
11. Managing Human Resources.
12. Managing Diversity.
Part 5: LEADING.
13. Dynamics of Behavior in Organizations.
14. Leadership.
15. Motivating Employees.
16. Managing Communication.
17. Leading Teams.
Part 6: CONTROLLING.
18. Managing Quality and Performance.
19. Managing the Value Chain, Information Technology, and E-Business.
Appendices.
Appendix A: Managing Small Business Start-Ups.