UNDERSTANDING BUSINESS / SIMNET CODE >I<
13th Edition
ISBN: 9781266120824
Author: Nickels
Publisher: MCG
expand_more
expand_more
format_list_bulleted
Question
Chapter 9.4, Problem 9.4CQ
Summary Introduction
To determine: The quality criteria on which award is based.
Introduction:
Award is that thing which is given to a person who does something excellent in any field. The award can be in the form of cash, compensation and trophy.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solutionStudents have asked these similar questions
Describe an operation where higher quality will cost more. What is your definition of quality? Why does higher quality cost more? If you use a different definition of quality, will higher quality cost less?
Describe the meaning of Business Process Reengineering, Total Quality Management Programs, and Six Sigma Quality Control Programs.
“Quality is a new competitive weapon.”. Substantiate this statement by choosing an organization as an example.
Chapter 9 Solutions
UNDERSTANDING BUSINESS / SIMNET CODE >I<
Ch. 9.1 - Prob. 9.1AQCh. 9.2 - Prob. 9.2AQCh. 9.2 - Prob. 9.2BQCh. 9.2 - Prob. 1TPCh. 9.2 - Prob. 2TPCh. 9.2 - Prob. 3TPCh. 9.3 - Bakers, like Duff Goldman of Charm City Cakes, add...Ch. 9.3 - Prob. 9.3BQCh. 9.3 - Prob. 9.3CQCh. 9.3 - Prob. 4TP
Ch. 9.3 - Define and differentiate the following: process...Ch. 9.3 - Prob. 6TPCh. 9.3 - Prob. 7TPCh. 9.4 - Prob. 9.4AQCh. 9.4 - Prob. 9.4BQCh. 9.4 - Prob. 9.4CQCh. 9.4 - Prob. 1MEDCh. 9.4 - Prob. 8TPCh. 9.4 - What is the difference between MRP and ERP?Ch. 9.4 - What is just-in-time inventory control?Ch. 9.4 - Prob. 11TPCh. 9.5 - Draw a PERT chart for making a breakfast of...Ch. 9.5 - Prob. 13TPCh. 9 - Prob. 1CECh. 9 - Prob. 2CECh. 9 - Prob. 3CECh. 9 - Prob. 4CECh. 9 - Prob. 1CTCh. 9 - Prob. 2CTCh. 9 - Prob. 3CTCh. 9 - Prob. 1DCSCh. 9 - 3. Discuss some of the advantages and...Ch. 9 - Prob. 5DCSCh. 9 - Prob. 1PPTCh. 9 - Prob. 2PPTCh. 9 - Prob. 1VCCh. 9 - Prob. 2VCCh. 9 - Prob. 3VC
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, management and related others by exploring similar questions and additional content below.Similar questions
- Scenario 4 Sharon Gillespie, a new buyer at Visionex, Inc., was reviewing quotations for a tooling contract submitted by four suppliers. She was evaluating the quotes based on price, target quality levels, and delivery lead time promises. As she was working, her manager, Dave Cox, entered her office. He asked how everything was progressing and if she needed any help. She mentioned she was reviewing quotations from suppliers for a tooling contract. Dave asked who the interested suppliers were and if she had made a decision. Sharon indicated that one supplier, Apex, appeared to fit exactly the requirements Visionex had specified in the proposal. Dave told her to keep up the good work. Later that day Dave again visited Sharons office. He stated that he had done some research on the suppliers and felt that another supplier, Micron, appeared to have the best track record with Visionex. He pointed out that Sharons first choice was a new supplier to Visionex and there was some risk involved with that choice. Dave indicated that it would please him greatly if she selected Micron for the contract. The next day Sharon was having lunch with another buyer, Mark Smith. She mentioned the conversation with Dave and said she honestly felt that Apex was the best choice. When Mark asked Sharon who Dave preferred, she answered, Micron. At that point Mark rolled his eyes and shook his head. Sharon asked what the body language was all about. Mark replied, Look, I know youre new but you should know this. I heard last week that Daves brother-in-law is a new part owner of Micron. I was wondering how soon it would be before he started steering business to that company. He is not the straightest character. Sharon was shocked. After a few moments, she announced that her original choice was still the best selection. At that point Mark reminded Sharon that she was replacing a terminated buyer who did not go along with one of Daves previous preferred suppliers. What does the Institute of Supply Management code of ethics say about financial conflicts of interest?arrow_forwardScenario 4 Sharon Gillespie, a new buyer at Visionex, Inc., was reviewing quotations for a tooling contract submitted by four suppliers. She was evaluating the quotes based on price, target quality levels, and delivery lead time promises. As she was working, her manager, Dave Cox, entered her office. He asked how everything was progressing and if she needed any help. She mentioned she was reviewing quotations from suppliers for a tooling contract. Dave asked who the interested suppliers were and if she had made a decision. Sharon indicated that one supplier, Apex, appeared to fit exactly the requirements Visionex had specified in the proposal. Dave told her to keep up the good work. Later that day Dave again visited Sharons office. He stated that he had done some research on the suppliers and felt that another supplier, Micron, appeared to have the best track record with Visionex. He pointed out that Sharons first choice was a new supplier to Visionex and there was some risk involved with that choice. Dave indicated that it would please him greatly if she selected Micron for the contract. The next day Sharon was having lunch with another buyer, Mark Smith. She mentioned the conversation with Dave and said she honestly felt that Apex was the best choice. When Mark asked Sharon who Dave preferred, she answered, Micron. At that point Mark rolled his eyes and shook his head. Sharon asked what the body language was all about. Mark replied, Look, I know youre new but you should know this. I heard last week that Daves brother-in-law is a new part owner of Micron. I was wondering how soon it would be before he started steering business to that company. He is not the straightest character. Sharon was shocked. After a few moments, she announced that her original choice was still the best selection. At that point Mark reminded Sharon that she was replacing a terminated buyer who did not go along with one of Daves previous preferred suppliers. Ethical decisions that affect a buyers ethical perspective usually involve the organizational environment, cultural environment, personal environment, and industry environment. Analyze this scenario using these four variables.arrow_forwardScenario 4 Sharon Gillespie, a new buyer at Visionex, Inc., was reviewing quotations for a tooling contract submitted by four suppliers. She was evaluating the quotes based on price, target quality levels, and delivery lead time promises. As she was working, her manager, Dave Cox, entered her office. He asked how everything was progressing and if she needed any help. She mentioned she was reviewing quotations from suppliers for a tooling contract. Dave asked who the interested suppliers were and if she had made a decision. Sharon indicated that one supplier, Apex, appeared to fit exactly the requirements Visionex had specified in the proposal. Dave told her to keep up the good work. Later that day Dave again visited Sharons office. He stated that he had done some research on the suppliers and felt that another supplier, Micron, appeared to have the best track record with Visionex. He pointed out that Sharons first choice was a new supplier to Visionex and there was some risk involved with that choice. Dave indicated that it would please him greatly if she selected Micron for the contract. The next day Sharon was having lunch with another buyer, Mark Smith. She mentioned the conversation with Dave and said she honestly felt that Apex was the best choice. When Mark asked Sharon who Dave preferred, she answered, Micron. At that point Mark rolled his eyes and shook his head. Sharon asked what the body language was all about. Mark replied, Look, I know youre new but you should know this. I heard last week that Daves brother-in-law is a new part owner of Micron. I was wondering how soon it would be before he started steering business to that company. He is not the straightest character. Sharon was shocked. After a few moments, she announced that her original choice was still the best selection. At that point Mark reminded Sharon that she was replacing a terminated buyer who did not go along with one of Daves previous preferred suppliers. What should Sharon do in this situation?arrow_forward
- How does benchmarking differ from quality improvement, and what exactly is it?arrow_forwardHow does the "quality " dimension in marketing the Philadelphia Phillies as an entertainment service differ form that in marketing a consumer product such as a breakfast cereal?arrow_forwardWhat exactly is meant by the phrase "benchmarking," and how is it differentiated from the concept of "quality improvement"?arrow_forward
- Crude oil is produced from oil fields in Abu Dhabi and is the primary raw material used by Abu Dhabi National Oil Company. Additionally, the business imports various raw materials for its refining activities, including equipment and chemicals. The deteriorating oil field production rates and outdated infrastructure are two significant problems. This restriction may constrain the company's potential to enhance output in the future. Give some recommendations and solutions for that in detailed samples or strategies.arrow_forwardDefine the process of benchmarking.arrow_forwardDistinguish how quality management in service differs from quality management in manufacturing.arrow_forward
- Biscuits and skill: Biscuit making in Britain and Germany This is taken from a study of biscuit manufacture in ten (10) British and eight (8) German firms. The type of biscuits produced varied greatly between the two (2) countries, largely owing to national tastes and demand. In Britain demand concentrated on relatively basic biscuits: either plan or with simple coating of chocolate, cream, or jam. In Germany, there was a much higher demand for decorated and multi-textured products (soft biscuits with jam filling in chocolate cases or layered variegated biscuits). Since this affected the type of biscuits each firm produced, it was difficult to measure and compare output and productivity between the British and German factories. An examination of crude output figures indicated that at the British factories employees were 25 percent more productive than German employees largely because British firms produced large quantities of simple low quality biscuits. However, when productivity…arrow_forwardBiscuits and skill: Biscuit making in Britain and Germany This is taken from a study of biscuit manufacture in ten (10) British and eight (8) German firms. The type of biscuits produced varied greatly between the two (2) countries, largely owing to national tastes and demand. In Britain demand concentrated on relatively basic biscuits: either plan or with simple coating of chocolate, cream, or jam. In Germany, there was a much higher demand for decorated and multi-textured products (soft biscuits with jam filling in chocolate cases or layered variegated biscuits). Since this affected the type of biscuits each firm produced, it was difficult to measure and compare output and productivity between the British and German factories. An examination of crude output figures indicated that at the British factories employees were 25 percent more productive than German employees largely because British firms produced large quantities of simple low quality biscuits. However, when productivity…arrow_forwardCASE 2 Direction: Complete the table below. Use your own idea/s in completing this task. You may reflect it in the real scenario today experiencing this amazing situation by this pandemic. Traditional VS Quality Culture Traditional culture (Face to Face classes) Quality culture (modular/online classes) Operating Philosophy Objectives Management Approach Attitude towards customers (teacher- student attitude) Problem Solving Approach Supplier relationship (teacher-student relationship) Performance improvement approach ( students output)arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Process selection and facility layout; Author: Dr. Bharatendra Rai;https://www.youtube.com/watch?v=wjxS79880MM;License: Standard YouTube License, CC-BY