Bundle: The Leadership Experience, Loose-Leaf Version, 7th + MindTap Management, 1 term (6 months) Printed Access Card
Bundle: The Leadership Experience, Loose-Leaf Version, 7th + MindTap Management, 1 term (6 months) Printed Access Card
7th Edition
ISBN: 9781337370004
Author: DAFT, Richard L.
Publisher: South-Western College Pub
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You have observed that the communication system for organization is not effective, and need inprovements. Suggest your top management a communication improvement program?
When discussing communication, Auditor General Randall L. Exley explains that how a person communicates (i.e., what channels he or she uses) is just as important as the message. He also feels that receiving feedback is often more important than sending a message. Knowing your receivers and establishing a relationship with them is vital (Skidmore-Williams, 2013).What do you think about Exley's ideas about communication? Do you agree that it is more about listening than talking? Is audience analysis as important of a concept as he believes it to be? Explain.
Discuss the barriers to effective communication (Chapter 14). Have you observed or experienced any of these, and how as a leader can you help facilitate more effective communication?
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