Basic Business Statistics
14th Edition
ISBN: 9780134684840
Author: BERENSON, Mark L., Levine, David M., Szabat, Kathryn A.
Publisher: Pearson,
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Textbook Question
Chapter 9, Problem 31PS
One of the major measures of the quality of Service Provided by any organization in the speed with which it responds to customer complaints. A large family-held department store selling furniture and flooring, including carpet, had undergone a Major expansion in the past several years. In particular, the flooring department had expanded from 2 installation crews to an installation supervisor, a measurer, and 15 installation crews. The store had the business objective of improving its response to complaints. The variables of interest was defined as the number of days between when the complaint was made and when it was resolved. Data were collected from 50 complaints that were made in the past year. These data, stored in Furniture, are:
a. The installation supervisor claims that the
b. What assumption about the population distribution is needed in order to conduct the t test in (a)?
c. Construct a boxplot or a normal probability plot to evaluate the assumption made in (b).
d. Do you think that the assumption needed in order to conduct the t test in (a) is valid? Explain.
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Students have asked these similar questions
(a) Test the hypothesis.
Consider the hypothesis test Ho
=
:
against H₁o < 02. Suppose that the sample sizes aren₁ =
7 and n₂
= 13 and that
$²
= 22.4 and $22
= 28.2. Use α = 0.05.
Ho
is not
✓ rejected.
9-9
IV
(b) Find a 95% confidence interval on of 102. Round your answer to two decimal places (e.g. 98.76).
Let us suppose we have some article reported on a study of potential sources of injury to equine veterinarians conducted at a
university veterinary hospital. Forces on the hand were measured for several common activities that veterinarians engage in when
examining or treating horses. We will consider the forces on the hands for two tasks, lifting and using ultrasound. Assume that both
sample sizes are 6, the sample mean force for lifting was 6.2 pounds with standard deviation 1.5 pounds, and the sample mean force
for using ultrasound was 6.4 pounds with standard deviation 0.3 pounds. Assume that the standard deviations are known.
Suppose that you wanted to detect a true difference in mean force of 0.25 pounds on the hands for these two activities. Under the null
hypothesis, 40 = 0. What level of type II error would you recommend here?
Round your answer to four decimal places (e.g. 98.7654). Use a
= 0.05.
β
= i
What sample size would be required?
Assume the sample sizes are to be equal.…
=
Consider the hypothesis test Ho: μ₁ = μ₂ against H₁ μ₁ μ2. Suppose that sample sizes are n₁ =
15 and n₂ =
15, that x1 = 4.7
and X2 = 7.8 and that s² = 4 and s² = 6.26. Assume that o and that the data are drawn from normal distributions. Use
απ 0.05.
(a) Test the hypothesis and find the P-value.
(b) What is the power of the test in part (a) for a true difference in means of 3?
(c) Assuming equal sample sizes, what sample size should be used to obtain ẞ = 0.05 if the true difference in means is - 2? Assume
that α = 0.05.
(a) The null hypothesis is
98.7654).
rejected. The P-value is 0.0008
(b) The power is 0.94
. Round your answer to four decimal places (e.g.
Round your answer to two decimal places (e.g. 98.76).
(c) n₁ = n2 =
1
. Round your answer to the nearest integer.
Chapter 9 Solutions
Basic Business Statistics
Ch. 9 - If you use a 0.005 level of significance in a...Ch. 9 - If you use a 0.05 level of significance in a...Ch. 9 - If you use a 0.10 level of significance in a...Ch. 9 - If you use a 0.01 level of significance in a...Ch. 9 - What is your decision in problem 9.4 if...Ch. 9 - What is the p -value if, in a two-tail hypothesis...Ch. 9 - In problem 9.6, what is your statistical decision...Ch. 9 - What is the p-value if, in a two -tail hypothesis...Ch. 9 - In the U.S. legal system, a defendant is presumed...Ch. 9 - Suppose the defendant in Problem 9.9 is presumed...
Ch. 9 - Many consumer groups feel that U.S. Food and Drug...Ch. 9 - As a result of complaints from both students and...Ch. 9 - Do business senior at your school prepare for...Ch. 9 - The quality- control manager at a light emitting...Ch. 9 - Suppose that in problem 9.14, the standard...Ch. 9 - A bottled water distributor wants to determine...Ch. 9 - Suppose that in Problem 9.16, the standard...Ch. 9 - If, In a sample of n=16 selected from a normal...Ch. 9 - In Problem 9.18, how many degrees of freedom does...Ch. 9 - In Problem 9.18, 9.19, what are the Critical...Ch. 9 - In, Problem 9.18, 9.19, and 9.20, what is your...Ch. 9 - If, in a sample of n=16 selected from a...Ch. 9 - If, in a sample of n=160 selected from a...Ch. 9 - You are the manager of a restaurant for a...Ch. 9 - A manufacturer of chocolate candies uses machines...Ch. 9 - A marketing researcher wants to estimate the mean...Ch. 9 - The U.S. Department of Transportation requires...Ch. 9 - The file FastFood contains the amount that a...Ch. 9 - An insurance company has the business objective of...Ch. 9 - The following data (in Drink) represent the amount...Ch. 9 - One of the major measures of the quality of...Ch. 9 - A manufacturing company produces steel housings...Ch. 9 - One operation of a steel mill is to cut pieces of...Ch. 9 - In Problem 3.69 on page 156, you were introduced...Ch. 9 - We Are Social and Hootsuite reported that the...Ch. 9 - In a one-tail hypothesis test where you reject H0...Ch. 9 - In Problem 9.36, what is your statistical decision...Ch. 9 - In a one-tail hypothesis test where you reject H0...Ch. 9 - In Problem 9.38, what is your statistical decision...Ch. 9 - In a one-tail hypothesis test where you reject H0...Ch. 9 - In Problem 9.40, what is your statistical decision...Ch. 9 - In a one-tail hypothesis test where you reject H0...Ch. 9 - In Problem 9.42, what is your statistical decision...Ch. 9 - In a one-tail hypothesis test where you reject H0...Ch. 9 - In Problem 9.44, what is your statistical decision...Ch. 9 - The Washington Metropolitan Area Transit Authority...Ch. 9 - CarMD reports that after two years of flat U.S....Ch. 9 - Patient waiting is a common phenomenon the...Ch. 9 - You are the manager of a restaurant that delivers...Ch. 9 - A Survey of nonprofit organization showed that...Ch. 9 - The population mean waiting time to check out of a...Ch. 9 - If, a random sample of 400 items, 88 are...Ch. 9 - In Problem 9.52, if the null hypothesis is that 20...Ch. 9 - In Problem 9.52 and 9.53, suppose you are testing...Ch. 9 - According to a recent National Association of...Ch. 9 - The worldwide market share for the Chrome web...Ch. 9 - One of the issues facing organizations Is...Ch. 9 - What are companies’ biggest obstacles to...Ch. 9 - A cellphone provider has the business objective of...Ch. 9 - Actuation Consulting conducted a global survey of...Ch. 9 - What is the difference between a null hypothesis,...Ch. 9 - What is the difference between a Type I error and...Ch. 9 - What is meant by the power of a test?Ch. 9 - What is the difference between a one -tail test...Ch. 9 - What is meant by a p-value?Ch. 9 - How can a confidence interval estimate for the...Ch. 9 - What is the six-step critical value approach to...Ch. 9 - What is the five-step p-value approach to...Ch. 9 - In hypothesis testing, the common level of...Ch. 9 - Financial institutions utilize prediction models...Ch. 9 - IAB conducted a study of 821 U.S. adults to...Ch. 9 - The owner of a speciality coffee shop wants to...Ch. 9 - An auditor for a government agency was assigned...Ch. 9 - A bank branch located in a commercial district of...Ch. 9 - Call centers today play an important role in...Ch. 9 - An important quality characteristic used by the...Ch. 9 - Studies conducted by the manufacturer of Boston...Ch. 9 - The manufacturer of Boston and Vermont asphalt...Ch. 9 - Referring to the results of problems 9.76 through...
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