Operations Management (Comp. Instructor's Edition)
Operations Management (Comp. Instructor's Edition)
13th Edition
ISBN: 9781259948237
Author: Stevenson
Publisher: MCG
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Chapter 9, Problem 14DRQ

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Business has moved quickly from bricks and mortar to clicks and bricks; broadcasting now includes interacting, and live streaming has become a universal service. You only need to use these ideas on your connected devices to explore them. One of the most significant challenges facing retailers today is orchestrating a seamless consumer experience across multiple channels, such as online, in-store, and hybrid models.  What are some challenges associated with e-business?
The advantage we get from business may outweigh the threats of hackers. How do you see this balance, and how do you solve this situation?
Part 1: Read the Ivey case: Amazon.com: Supply Chain Management, which isprovided in your Harvard course pack. Answer the following four questionsregarding Amazon.com. Use evidence from the case to support your answers to thequestions. (60 points – 15 points per question)1) How is Amazon’s supply chain different from that of traditional brick-and-mortar retailers?2) What are the key advantages to the structure of Amazon’s supplychain and the management of the company’s supply chain operations?3) What are the challenges Amazon faces, and what are the implicationsfor its supply chain?4) As Jeff Bezos, what steps would you take to improve Amazon’s supplychain? Why?Part 2: Answer each of the questions as indicated.1) Imagine that you are a consultant, and your client (a medical devicemanufacturer) has asked you to perform a risk assessment of theirsupply chain. List and explain three or more major activities that youwould undertake when performing this risk assessment. (15 points)2) Your…
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