PRINCIPLES OF INFO.SYS.(LL)>CUSTOM PKG<
12th Edition
ISBN: 9781337074674
Author: STAIR
Publisher: CENGAGE C
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Chapter 6, Problem 8DQ
Program Plan Intro
Call center:
- Call center is a centralized office which is used for transmitting or receiving a huge volume of requests by phone.
- An outbound call center is worked for telemarketing, political donations, market research, and debt collections.
- An inbound call center is worked by a company to data enquiries from consumers.
- The contact center is a place for centralized handling of individual communications, which including live support software, instant message, letters, email, faxes, and social media.
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Students have asked these similar questions
a database with multiple tables from attributes as shown above that are in 3NF,
showing PK, non-key attributes, and FK for each table? Assume the tables are already in
1NF. [Hint: 3 tables will result after deducing 1NF -> 2NF -> 3NF]
If a new entity Order_Details is introduced, will it be a strong entity or weak entity? If it is a weak entity, then mention its type (ID or Non-ID, also Justify why)?
Which one of the 4 Entities mention in the diagram can have a recursive relationship? Order, Product, store, customer.
Chapter 6 Solutions
PRINCIPLES OF INFO.SYS.(LL)>CUSTOM PKG<
Ch. 6.4 - Prob. 1DQCh. 6.4 - Prob. 2DQCh. 6.4 - Prob. 1CTQCh. 6.4 - Prob. 2CTQCh. 6.5 - Prob. 1DQCh. 6.5 - Prob. 2DQCh. 6.5 - Prob. 1CTQCh. 6.5 - Prob. 2CTQCh. 6 - Prob. 1SATCh. 6 - Prob. 2SAT
Ch. 6 - Prob. 3SATCh. 6 - Prob. 4SATCh. 6 - Prob. 5SATCh. 6 - Prob. 6SATCh. 6 - Prob. 7SATCh. 6 - Prob. 8SATCh. 6 - Prob. 9SATCh. 6 - Prob. 10SATCh. 6 - Prob. 11SATCh. 6 - Prob. 12SATCh. 6 - Prob. 13SATCh. 6 - Prob. 1RQCh. 6 - Prob. 2RQCh. 6 - Prob. 3RQCh. 6 - Prob. 4RQCh. 6 - Prob. 5RQCh. 6 - Prob. 6RQCh. 6 - Prob. 7RQCh. 6 - Prob. 8RQCh. 6 - Prob. 9RQCh. 6 - Prob. 10RQCh. 6 - Prob. 11RQCh. 6 - Prob. 12RQCh. 6 - Prob. 13RQCh. 6 - Prob. 14RQCh. 6 - Prob. 15RQCh. 6 - Prob. 16RQCh. 6 - Prob. 1DQCh. 6 - Prob. 2DQCh. 6 - Prob. 3DQCh. 6 - Prob. 4DQCh. 6 - Prob. 5DQCh. 6 - Prob. 6DQCh. 6 - Prob. 7DQCh. 6 - Prob. 8DQCh. 6 - Prob. 9DQCh. 6 - Prob. 10DQCh. 6 - Prob. 11DQCh. 6 - Prob. 12DQCh. 6 - Prob. 1PSECh. 6 - Prob. 2PSECh. 6 - Prob. 1TACh. 6 - Prob. 2TACh. 6 - Prob. 1DQ1Ch. 6 - Prob. 2DQ1Ch. 6 - Prob. 1CTQ1Ch. 6 - Prob. 2CTQ1Ch. 6 - Prob. 1DQ2Ch. 6 - Prob. 2DQ2Ch. 6 - Prob. 1CTQ2Ch. 6 - Prob. 2CTQ2Ch. 6 - Prob. 1DQ3Ch. 6 - Prob. 2DQ3Ch. 6 - Prob. 1CTQ3Ch. 6 - Prob. 2CTQ3
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