To determine:
Silencing the online reviewers is fair or not.
Introduction: The review column or portals are for giving the product reviews. The reviews are sometimes positive and sometimes negative.
Answer to Problem 11CT
Solution: It is not ethical to silence the online reviewer because it totally declines the purpose of reviews. The review is for the customers or consumers to read and know the product more. The companies should not resist the damaging complaints but should try to improve on their services and products.
Explanation of Solution
It is worst for the company’s growth to protect themselves from negative online reviews; instead, they should keep staff for responding to each of those comments. By working on the issues, the company would improve its reputation and gain customer trust. The company is not acting ethically if it is removing the online reviews or suing the authors for negative posts. It would be a good step f or law makers if they void disparagement clauses in small prints.
Want to see more full solutions like this?
Chapter 6 Solutions
MindTap Business Communication, 1 term (6 months) Printed Access Card for Guffey/Loewy's Essentials of Business Communication, 11th
- Solve this issuearrow_forwardI am looking for the correct answer to this general accounting question with appropriate explanations.arrow_forwardA business had: • Assets on Dec 31, Year 1: $820,000 • Liabilities on Dec 31, Year 1: $310,000 • Owner investments in Year 2: $45,000 Dividends paid in Year 2: $25,000 • Assets on Dec 31, Year 2: $870,000 • Liabilities on Dec 31, Year 2: $290,000 What is net income for Year 2?arrow_forward
- WHICH OF THE FOLLOWING IS AN EXAMPLE OF A LABOR COST STANDARD? A. $40 PER DIRECT LABOR HOUR B. 50 SQUARE FEET PER UNIT C. $0.95 PER SQUARE FOOT D. 0.5 DIRECT LABOR HOURS PER UNITarrow_forwardAlpine Tech Corporation has a marginal tax rate of 40% and an average tax rate of 25%. If the company earns $120,000 in taxable income, how much will it owe in taxes? a. $30,000 b. $35,000 c. $40,000 d. $48,000arrow_forwardWhat is the effective rate of interest if the loan is discounted ? accountingarrow_forward
- What amount of indirect cost would be assigned if services to a project required $40,000 ofarrow_forwardPlease given correct answer for Financial accounting question I need step by step explanationarrow_forwardI want to this question answer for General accounting question not need ai solutionarrow_forward
- Accountingarrow_forwardOrion Co. produced 200,000 units in December with maintenance costs of $160,000, and 100,000 units in May with costs of $100,000. Estimate the maintenance cost if Orion produces 150,000 units in a given month.arrow_forwardPlease explain the solution to this general accounting problem with accurate principles.arrow_forward
