Concept explainers
(a)
Case summary: The retailer B advertised about the credit card with reward points that can be redeemed by the cardholders to avail discount on goods purchased from retail B. The person D applied for the card and accepted online terms and conditions without going through it. When that person received the card, it had a brochure included which disclosed that the card has an annual fee of $59 to be paid by the holder. However, the FAQ on the retailer’s web page demonstrated the annual fee as “maybe” charged. The person D filed a case against the retail B for not disclosing facts properly.
To find:Whether terms and conditions that are too long to read on a single screen should be considered as unethical.
(b)
Case summary:The retailer B advertised about the credit card with reward points that can be redeemed by the cardholders to avail discount on goods purchased from retail B. The person D applied for the card and accepted online terms and conditions without going through it. When that person received the card, it had a brochure included which disclosed that the card has an annual fee of $59 to be paid by the holder. However, the FAQ on the retailer’s web page demonstrated the annual fee as “maybe” charged. The person D filed a case against the retail B for not disclosing facts properly.
To find: Application of ethics with compliance to the law.
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Chapter 5 Solutions
The Legal Environment of Business: Text and Cases
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