OPERATIONS MANAGEMENT CNCT W/EBK
14th Edition
ISBN: 9781264344017
Author: Stevenson
Publisher: MCG
expand_more
expand_more
format_list_bulleted
Question
Chapter 5, Problem 2CTE
Summary Introduction
To determine: The struggle of service organization of issues related to time dependent, location dependent, and volatile and recommendations to an organization to overcome the issues.
Introduction: Service organization is a kind of organization, where the business persons, members, and professionals would dedicated for the general welfare. The output of the service organization is intangible and inventories cannot be maintained in the service organization.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
5. Glenn Dental Clinic provides general dental care to residents of Philadelphia on a walk-in basis. The
clinic has started receiving complaints from patients that the waiting time is too long and has asked you
to investigate whether this problem can be solved.
Upon arrival, customers first receive a series of paperwork from the receptionist and fill out relevant
information such as personal health records and insurance provider. The form is then handed back to the
receptionist who enters the information into the computer system for the dentist to see. A dental assistant
then takes an X-ray from the patient. A dentist then performs the checkup and discusses any issues with
the patient.
Based on conversations with staff members at the clinic, you have obtained the following information
on the process:
a. It takes about 5 minutes for a customer to fill out the paperwork.
b. Entry of information on the paperwork into the system and verification with past records takes
another 5 minutes…
Why should businesses not set efficiency as the only goal? • Note: Include a reference with supportive citations in the discussion reply in your post.
Do you think there are other methods to achieve efficiency, such as specialization or using technology to alleviate the bottleneck, like patient wait time?
Chapter 5 Solutions
OPERATIONS MANAGEMENT CNCT W/EBK
Ch. 5.8 - Explain the meaning of the phrase Hours versus...Ch. 5.8 - Prob. 1.2RQCh. 5.8 - Prob. 1.3RQCh. 5.8 - Prob. 1.4RQCh. 5.8 - Prob. 1.5RQCh. 5.S - Prob. 1DRQCh. 5.S - Prob. 2DRQCh. 5.S - Explain the term bounded rationality.Ch. 5.S - Prob. 4DRQCh. 5.S - Prob. 5DRQ
Ch. 5.S - What information is contained in a payoff table?Ch. 5.S - Prob. 7DRQCh. 5.S - Prob. 8DRQCh. 5.S - Under what circumstances is expected monetary...Ch. 5.S - Explain or define each of these terms: a. Laplace...Ch. 5.S - Prob. 11DRQCh. 5.S - Prob. 12DRQCh. 5.S - Prob. 13DRQCh. 5.S - Prob. 1PCh. 5.S - Refer to problem1. Suppose after a certain amount...Ch. 5.S - Refer to Problems 1 and 2 Construct a graph that...Ch. 5.S - Prob. 4PCh. 5.S - Prob. 5PCh. 5.S - The lease of Theme Park, Inc., is about to expire....Ch. 5.S - Prob. 7PCh. 5.S - Prob. 8PCh. 5.S - Prob. 9PCh. 5.S - A manager must decide how many machines of a...Ch. 5.S - Prob. 11PCh. 5.S - Prob. 12PCh. 5.S - Prob. 13PCh. 5.S - Prob. 14PCh. 5.S - Give this payoff table: a. Determine the range of...Ch. 5.S - Prob. 16PCh. 5.S - Repeat all parts of problem 16, assuming the value...Ch. 5 - Prob. 1DRQCh. 5 - Prob. 2DRQCh. 5 - How do long-term and short-term capacity...Ch. 5 - Give an example of a good and a service that...Ch. 5 - Give some example of building flexibility into...Ch. 5 - Why is it important to adopt a big-picture...Ch. 5 - What is meant by capacity in chunks, and why is...Ch. 5 - Prob. 8DRQCh. 5 - How can a systems approach to capacity planning be...Ch. 5 - Prob. 10DRQCh. 5 - Why is it important to match process capabilities...Ch. 5 - Briefly discuss how uncertainty affects capacity...Ch. 5 - Prob. 13DRQCh. 5 - Prob. 14DRQCh. 5 - Prob. 15DRQCh. 5 - Prob. 16DRQCh. 5 - What is the benefit to a business organization of...Ch. 5 - Prob. 1TSCh. 5 - Prob. 2TSCh. 5 - Prob. 3TSCh. 5 - Prob. 1CTECh. 5 - Prob. 2CTECh. 5 - Identify four potential unethical actions or...Ch. 5 - Any increase in efficiency also increases...Ch. 5 - Prob. 1PCh. 5 - In a job shop, effective capacity is only 50...Ch. 5 - A producer of pottery is considering the addition...Ch. 5 - A small firm intends to increase the capacity of a...Ch. 5 - A producer of felt-tip pens has received a...Ch. 5 - A real estate agent is considering changing her...Ch. 5 - A firm plans to begin production of a new small...Ch. 5 - A manager is trying to decide whether to purchase...Ch. 5 - A company manufactures a product using two machine...Ch. 5 - A company must decide which type of machine to...Ch. 5 - Prob. 11PCh. 5 - A manager must decide how many machines of a...Ch. 5 - Prob. 13PCh. 5 - The following diagram shows a four-step process...Ch. 5 - Prob. 15PCh. 5 - Prob. 16PCh. 5 - Prob. 17PCh. 5 - Prob. 18PCh. 5 - A new machine will cost 18,000, butt result it...Ch. 5 - Remodelling an office will cost 25,000 and will...Ch. 5 - Prob. 1CQCh. 5 - Prob. 2CQCh. 5 - Prob. 3CQ
Knowledge Booster
Similar questions
- Is it hard to improve efficiency in a process? Why or why not? Give an example of how to improve the efficiency of a process. Please provide a reference in APA formarrow_forwardSimplex Method Three types of paints are manufactured in one machine; Interior paint, Exterior paint and Paint for metal structures. The preparation time for each type of paint is 2, 3 and 4 minutes respectively and the processing time is 3, 2 and 1 minute. The profit contributed by each product is 12, 10 and 15 dollars respectively. The machine availability is 100 minutes and 200 minutes for machine setup. 1. Determine the optimum number of types of paints to be manufactured. 2. Determine the optimal utility value.arrow_forwardThe company LED S.A DE C.V. produces 2 devices for lamps, devices 1 and 2 that require metal parts and electrical parts. The manager wants to determine how many units of each product should be manufactured to maximize the profit for each unit, device 1 requires 2 metal parts and 4 electrical parts, device 2 requires 4 metal parts and 2 electrical parts, the company has 24 units of each material available for batch production, device 1 generates $4 profit and device 2 generates $6 profit. a) Formulate PL model. b) Solve by the graphical method and determine what is the resulting maximum profit. Translated with DeepL.com (free version)arrow_forward
- Question 3 i. Using the Center of Gravity method, determine the optimal location (X, Y) for the new distribution center. [7 marks] [TOTAL 25 MARKS] Time (sec.) Power steering assembly firm wants to set up an assembly line which must have an output of 60 units per hour. The work elements, task times and their precedence relationships are shown in Table 2: Table 1 Work Element Immediate Predecessor(s) A 30 NONE B 26 A C 50 A D 44 B E 10 с F 20 с G 15 D.E H 30 E,G,F Required: a. Draw the precedence diagram showing the task precedence and their times b. Determine the cycle time associated with the rate of output required. [3 marks] c. What is the theoretical number of work stations required to satisfy this output rate? [3 marks] [4 marks] d. Allocate the tasks to work stations taking into consideration the precedence requirements and using the LOT rule to break ties between feasible tasks. e. Calculate the total idle time [8 marks] [3 marks] f. What is the efficiency of the line and the…arrow_forwardHyundai Motors is considering three sites-A, B, and C-at which to locate a factory to build its new electric car batteries. The goal is to locate at a minimum-cost site, where cost is measured by the annual fixed plus variable costs of production. Hyundai Motors has gathered the following data: Site Annualized Fixed Cost Variable Cost per Battery Produced A $11,000,000 $2,600 B C $2,000 $1,100 $20,000,000 $25,000,000 The firm knows it will produce between 0 and 60,000 batteries at the new plant each year, but, thus far, that is the extent of its knowledge about production plans. a) The value of volume, V, of production above which site C is recommended = batteries (round your response up to the next whole number).arrow_forwardHyundai Motors is considering three sites-A, B, and C-at which to locate a factory to build its new electric car batteries. The goal is to locate at a minimum-cost site, where cost is measured by the annual fixed plus variable costs of production. Hyundai Motors has gathered the following data: Site Annualized Fixed Cost Variable Cost per Battery Produced A $11,000,000 $2,500 B C $2,100 $1,050 $20,000,000 $25,000,000 The firm knows it will produce between 0 and 60,000 batteries at the new plant each year, but, thus far, that is the extent of its knowledge about production plans. a) The value of volume, V, of production above which site C is recommended = batteries (round your response up to the next whole number).arrow_forward
- The importance of keeping track of invoices and budgeting in a nursing home kitchen and how can a nutritionist utilize this in their career? Please not just a short explanation.arrow_forwardThe importance of interviewing potential food service aides and how can a nutritionist utilize this in their career? Please not just a short explanation.arrow_forwardWhat role does job analysis and job evaluation play in the compensation decision? Give an example of an organization NO AIarrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
MarketingMarketingISBN:9780357033791Author:Pride, William MPublisher:South Western Educational Publishing
Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Contemporary MarketingMarketingISBN:9780357033777Author:Louis E. Boone, David L. KurtzPublisher:Cengage Learning
Marketing
Marketing
ISBN:9780357033791
Author:Pride, William M
Publisher:South Western Educational Publishing
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Contemporary Marketing
Marketing
ISBN:9780357033777
Author:Louis E. Boone, David L. Kurtz
Publisher:Cengage Learning