If it is reasonable to expect that managers can measure their social and environmental performance on the same level as they measure financial performance with a triple bottom line. Concept Introduction: While measuring an organization's social, environmental and financial performance is referred as the term triple bottom line. This is also called as three Ps: People, Planet and Profit.

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Mostlarge businesses rely on many complex processes to keep them running smoothly. Two large areas that impact large areas of business and IT are ERP and CRM. Respond to the following questions: • How do ERP and CRM help a company? What are the drawbacks to setting up those different types of systems in a business? What direct effects do these systems have on customers?

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Chapter 5, Problem 1DQ

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To discuss:

If it is reasonable to expect that managers can measure their social and environmental performance on the same level as they measure financial performance with a triple bottom line.

Concept Introduction:

While measuring an organization's social, environmental and financial performance is referred as the term triple bottom line. This is also called as three Ps: People, Planet and Profit.

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