Chapter 4, Problem 3TS

Summary Introduction

To determine: The impact of technology on product and service design.

Introduction:

Product design:

It is a design which is created to develop a new product to be sold to the consumers. The product design is created by the collective work of many thinkers with efficient generation of ideas.

Service design:

It is an activity of planning and organizing people, and other resources to increase the quality and interaction that is taking place between the service providers and the consumers.