Business Analytics
Business Analytics
3rd Edition
ISBN: 9780135231678
Author: Evans, James R. (james Robert)
Publisher: PEARSON EDUCATION (COLLEGE)
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Chapter 4, Problem 2C

Elizabeth Burke has received several questions from other PLE managers regarding quality, customer satisfaction, and operational performance. She would like you to summarize some data from the Performance Lawn Equipment Database using statistical tools and analysis:

  1. 1. Frequency distributions and histograms for the data in the Customer Survey worksheet
  2. 2. Descriptive statistical measures for engine production time in the worksheet Engines
  3. 3. A frequency distribution and histogram for the blade weight samples in the worksheet Blade Weight
  4. 4. The proportion of samples that failed the functional performance test in the worksheet Mower Test
  5. 5. PivotTables that summarize the data and provide useful insights in the worksheet Employee Retention
  6. 6. Correlations among the satisfaction survey variables in the worksheet Purchasing Survey

Write a report that clearly shows these results and explain the key insights.

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Chapter 4 Solutions

Business Analytics

Ch. 4 - Prob. 3.1CYUCh. 4 - Prob. 3.2CYUCh. 4 - Prob. 3.3CYUCh. 4 - What is a cross-tabulation?Ch. 4 - Prob. 4.2CYUCh. 4 - Explain the difference between a population and a...Ch. 4 - List and explain the common measures of location...Ch. 4 - Prob. 5.3CYUCh. 4 - Prob. 5.4CYUCh. 4 - Prob. 5.5CYUCh. 4 - Prob. 5.6CYUCh. 4 - Prob. 5.7CYUCh. 4 - Prob. 5.8CYUCh. 4 - Prob. 6.1CYUCh. 4 - Use Excel to find the mean and variance for the...Ch. 4 - Prob. 7.1CYUCh. 4 - Prob. 7.2CYUCh. 4 - Prob. 8.1CYUCh. 4 - Prob. 8.2CYUCh. 4 - Prob. 9.1CYUCh. 4 - Prob. 9.2CYUCh. 4 - Prob. 9.3CYUCh. 4 - What rules are typically used to identify...Ch. 4 - Prob. 10.2CYUCh. 4 - Summarize statistical tools that are typically...Ch. 4 - Prob. 11.2CYUCh. 4 - What are the principles of statistical thinking?Ch. 4 - Prob. 12.2CYUCh. 4 - Prob. 12.3CYUCh. 4 - A survey handed out to individuals at a major...Ch. 4 - Prob. 1.2PECh. 4 - Identify each of the variables in the Excel file...Ch. 4 - Prob. 1.4PECh. 4 - Prob. 1.5PECh. 4 - Prob. 1.6PECh. 4 - Prob. 1.7PECh. 4 - Prob. 1.8PECh. 4 - Prob. 1.9PECh. 4 - Prob. 1.10PECh. 4 - Prob. 1.11PECh. 4 - Prob. 1.12PECh. 4 - Use a PivotTable to construct a frequency...Ch. 4 - Prob. 1.14PECh. 4 - Prob. 1.15PECh. 4 - Prob. 1.16PECh. 4 - Prob. 1.17PECh. 4 - Prob. 1.18PECh. 4 - Prob. 1.19PECh. 4 - Prob. 1.20PECh. 4 - Use a PivotTable to construct a cross-tabulation...Ch. 4 - Use PivotTables to construct cross-tabulations for...Ch. 4 - Prob. 1.23PECh. 4 - Prob. 1.24PECh. 4 - Prob. 1.25PECh. 4 - Compute the mean, median, midrange, and mode for...Ch. 4 - Considering the data in the Excel file Home Market...Ch. 4 - Considering the data in the Excel file Home Market...Ch. 4 - In the Excel file Facebook Survey, find the range,...Ch. 4 - Prob. 1.30PECh. 4 - For the Excel file Tablet Computer Sales, find the...Ch. 4 - The Excel file Atlanta Airline Data provides...Ch. 4 - Prob. 1.33PECh. 4 - Prob. 1.34PECh. 4 - Apply the Descriptive Statistics tool for subsets...Ch. 4 - Use the Descriptive Statistics tool to summarize...Ch. 4 - Prob. 1.38PECh. 4 - The Data worksheet in the Excel file Airport...Ch. 4 - Prob. 1.40PECh. 4 - Prob. 1.41PECh. 4 - Prob. 1.42PECh. 4 - Prob. 1.43PECh. 4 - Prob. 1.44PECh. 4 - Prob. 1.45PECh. 4 - Prob. 1.46PECh. 4 - Prob. 1.47PECh. 4 - Prob. 1.48PECh. 4 - Prob. 1.49PECh. 4 - Prob. 1.50PECh. 4 - Prob. 1.51PECh. 4 - Prob. 1.52PECh. 4 - Prob. 1.53PECh. 4 - In the Excel file Debt and Retirement Savings, use...Ch. 4 - Prob. 1.55PECh. 4 - Prob. 1.56PECh. 4 - Prob. 1.57PECh. 4 - Prob. 1.58PECh. 4 - Prob. 1.59PECh. 4 - In the Excel file Weddings, determine the...Ch. 4 - Prob. 1.61PECh. 4 - The Excel file Beverage Sales lists a sample of...Ch. 4 - For the Presidents Inn Guest Database, find the...Ch. 4 - Prob. 1.64PECh. 4 - For the Excel file Credit Risk Data, compute the...Ch. 4 - Compute the z-scores for the data in the Excel...Ch. 4 - Prob. 1.67PECh. 4 - In the Excel file Weddings, find the mean, median,...Ch. 4 - Use the following approaches to analyze the survey...Ch. 4 - Prob. 1.70PECh. 4 - A producer of computer-aided design software for...Ch. 4 - Prob. 1.72PECh. 4 - Prob. 1.73PECh. 4 - A Midwest pharmaceutical company manufactures...Ch. 4 - Find the mean and variance of a deck of 52 cards,...Ch. 4 - Elizabeth Burke has received several questions...
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