Essentials Health Info Management Principles/Practices
Essentials Health Info Management Principles/Practices
4th Edition
ISBN: 9780357191651
Author: Bowie
Publisher: Cengage
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Give an example of a common grammatical mistake (with the correction in parenthesis). Name a spelling mistake that you often make (with the correct spelling in parenthesis). Do you have any suggestions on how to write clearly and correctly when entering documentation in the patient's medical record?
A medical assistant who does not meet the expected standard of care may be charged with professional _______?
Scenario: You are the MOA in a busy family practice. The following calls come in to your office. For each situation, respond in the most appropriate manner. How would you handle each call?  If it is for your physician, do you put the call through? Do you take a message? Can you handle the call yourself? Provide a brief explanation for each example. “Hi, I would like to make an appointment to see the doctor. I had my X-ray done yesterday, and let me tell you, it was quite an ordeal. First, I had a hard time getting down to the hospital. Then, I got lost… I’m not sure how that can even happen, but then this really nice lady offered…”
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