Chapter 3, Problem 9TC

Explanation of Solution

Given:

Windows 8 reporting 4Gb of memory installed.

Two slots out of four are populated in BIOS/UEFL.

2-GB DIMMs which are installed in the two empty DIMM slots.

To find: The four steps that should be taken to troubleshoot the problem of the missing memory.

Solution:

The steps that need to be taken to troubleshoot the missing memory are:

The primary step is to always open the System Information window to verify the edition or version of Windows 8 installed...