OPER.MGMT W/CONNECT
14th Edition
ISBN: 9781264412341
Author: Stevenson
Publisher: MCG
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Textbook Question
Chapter 3, Problem 6DRQ
What factors would you consider in deciding whether to use wide or narrow control limits for
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Dyson, a high-tech home appliance maker, has cut ties with Malaysian supplier ATA IMS Bhd following an audit of the company's labour practices and allegations by a whistleblower. ATA is already under US investigation over forced labour allegations. Dyson has terminated its contracts and is in talks with its customer over the audit findings. ATA, which produces parts for Dyson's vacuum cleaners and air purifiers, tumbled 30% to its lowest since April 2020. The termination is a significant blow for Malaysia, a major electronics manufacturing hub, which has faced scrutiny this year over claims of abusive working and living conditions. Dyson terminated the relationship with six months' contractual notice, hoping it would give ATA the impetus to improve and enable an orderly withdrawal in the interests of the workers they employ.
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Question 4
(25 Marks)
Discuss how developing internal performance measures to track the performance of supplier development, can create
efficiency for Pick n Pay.
Leadership and people
Earlier this year, Pick n Pay actioned the first priority of the plan: the introduction of a new, simplified and seasoned
leadership team with proven track records. The team has already implemented strengthened structures, including
establishing regional trading areas with local decision-making, with clear sight of strong long-term succession
Each operating region now has a regional buying team and store management team in place to meet specific customer
needs particular to that region, while also increasing staff training and productivity for an overall improved store experience.
Reset the store estate
To create a more sustainable supermarket business, the Group is resetting its store estate to minimise losses by creating a
smaller but more profitable Pick n Pay store estate.
The plan is to leverage the strength of its multi-format model with strategic conversions to lift store profitability: selected
Pick n Pay stores will be converted to Boxer, where customer…
Chapter 3 Solutions
OPER.MGMT W/CONNECT
Ch. 3.15 - Prob. 1.1RQCh. 3.15 - Prob. 1.2RQCh. 3.15 - Prob. 1.3RQCh. 3 - What are the main advantage that quantitative...Ch. 3 - What are some of the consequences of poor...Ch. 3 - List the specific weaknesses of each of these...Ch. 3 - Forecasts are generally wrong a. Why are forecasts...Ch. 3 - What is the purpose of establishing control limits...Ch. 3 - What factors would you consider in deciding...Ch. 3 - Contrast the use of MAD and MSE in evaluating...
Ch. 3 - What advantages as a forecasting tool does...Ch. 3 - How does the number of periods in a moving average...Ch. 3 - What factors enter into the choice of a value for...Ch. 3 - Prob. 11DRQCh. 3 - Explain how using a centered moving average with a...Ch. 3 - Contrast the terms sales and demand.Ch. 3 - Contrast the reactive and proactive approaches to...Ch. 3 - Explain how flexibility in production systems...Ch. 3 - How is forecasting in the context of a supply...Ch. 3 - Which type of forecasting approach, qualitative or...Ch. 3 - Prob. 18DRQCh. 3 - Choose the type of forecasting technique (survey,...Ch. 3 - Explain the trade-off between responsiveness and...Ch. 3 - Who needs to be involved in preparing forecasts?Ch. 3 - How has technology had an impact on forecasting?Ch. 3 - It has been said that forecasting using...Ch. 3 - What capability would an organization have to have...Ch. 3 - When a new business is started, or a patent idea...Ch. 3 - Discuss how you would manage a poor forecast.Ch. 3 - Omar has beard from some of his customers that...Ch. 3 - Give three examples of unethical conduct involving...Ch. 3 - A commercial baker, has recorded sales (in dozens)...Ch. 3 - National Scan, Inc., sells radio frequency...Ch. 3 - A dry cleaner uses exponential smoothing to...Ch. 3 - An electrical contractors records during the last...Ch. 3 - A cosmetics manufacturers marketing department has...Ch. 3 - Prob. 6PCh. 3 - Freight car loadings ova a 12-year period at a...Ch. 3 - Air travel on Mountain Airline for the past 18...Ch. 3 - a. Obtain the linear trend equation for the...Ch. 3 - After plotting demand for four periods, an...Ch. 3 - A manager of a store that sells and installs spas...Ch. 3 - The following equation summarizes the trend...Ch. 3 - Compute seasonal relatives for this data the SA...Ch. 3 - A tourist center is open on weekends (Friday,...Ch. 3 - The manager of a fashionable restaurant open...Ch. 3 - Obtain estimates of daily relatives for the number...Ch. 3 - A pharmacist has been monitoring sales of 2...Ch. 3 - New car sales for a dealer in Cook County,...Ch. 3 - The following table shows a tool and die companys...Ch. 3 - An analyst must decide between two different...Ch. 3 - Two different forecasting techniques (F1 and F2)...Ch. 3 - Two independent methods of forecasting based on...Ch. 3 - Long-Life Insurance has developed a linear model...Ch. 3 - Timely Transport provides local delivery service...Ch. 3 - The manager of a seafood restaurant was asked to...Ch. 3 - The following data were collected during a study...Ch. 3 - Lovely Lawns Inc., intends to use sales of lawn...Ch. 3 - The manager of a travel agency has been using a...Ch. 3 - Refer to the data in problem 22 a. Compute a...Ch. 3 - The classified department of a monthly magazine...Ch. 3 - A textbook publishing company has compiled data on...Ch. 3 - A manager has just receded an valuation from an...Ch. 3 - A manager uses this equation to predict demand for...Ch. 3 - A manager uses a trend equation plus quarterly...Ch. 3 - ML MANUFACTURING ML Manufacturing makes various...Ch. 3 - ML MANUFACTURING ML Manufacturing makes various...Ch. 3 - HIGHLINE FINANCIAL SERVICES, LTD. Highline...
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- Question 3 (25 Marks) Elaborate on how Pick n Pay could use information technology and ERP systems across the company and their suppliers to improve their operating model? Question 4 (25 Marks)arrow_forwardQuestion 2 (25 Marks) Discuss how you would "reset the store estate" to remain competitive and relevant in the market? Question 3 (25 Marks)arrow_forwardWhat should leaders do after conducting an employee survey? take immediate action on results take at least 6 months to review the results to make sure the leader understands them review them immediately, but do not take action right away keep results confidential from employeesarrow_forward
- One of the best ways to encourage teamwork is to: continually promote from outside of the department recognize employees who focus on their personal performance goals only reward employees who complete their own tasks and also assist with problems outside of their department discuss individual performance issues at staff meetingsarrow_forwardWhat can happen if a leader doesn't encourage teamwork? team members will support each other more the environment can become overly competitive and hostile turnover will descrease team members become more motivatedarrow_forwardunderstand 4 Classwork LSC Drag the name of the figure of speech to its example. 12 February 2025 personification Onomatopoeia Simile Metaphor Hyperbole Onomatopoeia metaphor 1. He tried to help but his legs were wax. Metaphor 2. The man flights like a lion on the soccer field. Simile 3. The books fell on the table with a loud thump. Onomatopoeia 4. Rita heard the last piece of pie calling her name. Personification 5. The rustling leaves kept me away. Personification 6. Kisses are the flowers of affection. 7. He's running faster than the windarrow_forward
- Summarize the ethical dilemma encountered in Walmart Inc. Which of Kohlberg's stages of moral development is represented? Is there other theories of moral development that better describes the example? Postulate the (hypothetical or real) best- and worst-case outcomes of this dilemma. Is it agreeable with the selection of Kohlberg's stages of moral development for their examples? Is there another theory of moral development that would better describe their examples?arrow_forwardFour-drive theory recommends that companies must keep fulfillment of the four drives in balance. What is this “balance” and why is it important? Can you Give an example (real or hypothetical) of how a company maintains balanced drive fulfillment. Also describe a company that does not provide this balance, including the consequences of this imbalance on employees’ attitudes and behavior. Thank youarrow_forwardwhat criteria would you utilize to determine if someone's pay is “fair” or “egregious?” Additionally, what should be the mechanism or process to determine how much greater an organizational executive should be paid versus line-level employees?arrow_forward
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