Chapter 3, Problem 2CA

Summary Introduction

To determine:

The possible influence of technology on business communication habits

Introduction:

Even though the generation labels are not official and fixed, they provide a broad view of different generational perceptions and therefore possible communication problems. The radio generation is the oldest and might have used the traditional business communication methods such as memos. Both radio generation and the Baby Boomers have not been as technologically knowledgeable as the following Generation X, Generation Y, and the Net generation. The later generations widely use emails, social network and mobile phones for business communication.