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Balanced Scorecard:
It is a scorecard to measure business performance according to four different perspectives. It helps managers to control or take care of the different aspect of the business easily.
Customer Perspective (C):
Customer perspective is a part of balanced scorecard. It deals with the question that how customer sees us. It measures things that related to delivering value to the customers.
Internal Process Perspective (P):
Internal process perspective deals with the internal matter of the organization. It deals with all the internal matter that can affect the customer satisfaction in a wrong way. It includes factors like employee skills and cycle time.
Innovation and Growth Perspective (I):
Innovation and growth perspective deals with the question that what will help the business to keep it running for long time. It includes measures like innovation, competition, new product and many more.
Financial Perspective (F):
Financial perspective deals with the question that how good we do for our shareholder.
It means how much income we generate for our shareholder. It includes measures like profit margin, asset turnover and many more.
To identify: Performance measure belongs to which part of balanced scorecard perspectives.
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Chapter 22 Solutions
FIN & MANAGERIAL ACCT VOL 2 W/CONNECT
- I want to correct answer general accounting questionarrow_forwardGive me answer general accounting questionarrow_forward1: Armand Giroux (single; 0 federal withholding allowances) earned weekly gross pay of $1,500. For each period, he makes a 401(k) retirement plan contribution of 8% of gross pay. The city in which he works (he lives elsewhere) levies a tax of 1% of an employee's taxable pay (which is the same for federal and local income tax withholding) on residents and 0.60% of an employee's taxable pay on nonresidents. Federal income tax withholding = $ State income tax withholding = $ Local income tax withholding = $ 144.10 69.00 8.28 2: Peter Quigley (married; 8 federal withholding allowances) earned weekly gross pay of $2,350. He contributed $100 to a flexible spending account during the period. The city in which he lives and works levies a tax of 2.7% of an employee's taxable pay (which is the same for federal and local income tax withholding) on residents and 1.9% of an employee's taxable pay on nonresidents. Federal income tax withholding = $ State income tax withholding = $ Local income tax…arrow_forward
- Check my work mode: This sh so hat is correct or incorrect for the work you have compl it does not indicate completion. Return to questi 1.5 9 points You've collected the following information about Fender, Incorporated: Sales Net income Dividends Total debt Total equity $ 170,000 $ 12,800 $ 8,400 $ 68,000 $ 56,000 a. What is the sustainable growth rate for the company? Note: Do not round intermediate calculations and enter your answer as a percent rounded to 2 decimal places, e.g., 32.16. b. If it does grow at this rate, how much new borrowing will take place in the coming year, assuming a constant debt-equity ratio? Note: Do not round intermediate calculations and round your answer to 2 decimal places, e.g., 32.16. c. What growth rate could be supported with no outside financing at all? Note: Do not round intermediate calculations and enter your answer as a percent rounded to 2 decimal places, e.g., 32.16. × Answer is complete but not entirely correct. a. Sustainable growth rate b.…arrow_forwardOn December 31, 2018, Blackpink Company, a financing institution lent ₱15,000,000 to YG Corp. due 3 years after. The loan is supported by an 12% note receivable. Based on the company’s initial estimates the present value of the 12 months expected credit loss (ECL) discounted at 10% is at 2,000,000. The probability of default (PD) is at 7%. Blackpink Company was able to collect interest as it became due at the end of 2019. There was no evidence of significant increase in credit risk by the end 2019 and that the receivable is determined to have “low credit risk”. There were no changes in its initial estimate of the 12 months expected credit loss either. By the end of 2020, Blackpink Company was able to collect interest as it became due. Based on available forward-looking information (determinable without undue cost or effort), however, there is evidence that there was a significant increase in credit risk by the end of 2020. Blackpink Company therefore had to change its basis…arrow_forwardOn December 31, 2018, Blackpink Company, a financing institution lent ₱15,000,000 to YG Corp. due 3 years after. The loan is supported by an 12% note receivable. Based on the company’s initial estimates the present value of the 12 months expected credit loss (ECL) discounted at 10% is at 2,000,000. The probability of default (PD) is at 7%. Blackpink Company was able to collect interest as it became due at the end of 2019. There was no evidence of significant increase in credit risk by the end 2019 and that the receivable is determined to have “low credit risk”. There were no changes in its initial estimate of the 12 months expected credit loss either. By the end of 2020, Blackpink Company was able to collect interest as it became due. Based on available forward-looking information (determinable without undue cost or effort), however, there is evidence that there was a significant increase in credit risk by the end of 2020. Blackpink Company therefore had to change its basis…arrow_forward
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