Operations Management
Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 20, Problem 1CQ
Summary Introduction

To determine: Whether the idea proposed by Person T is an idea of innovation.

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Explanation of Solution

Given scenario: Person T calls and discusses about his new device which he invented to his friend. However, only few of those devices address a user need.

The correct option is E which is combination of options C and D.

The idea proposed by Person T cannot be considered as an innovation since it doesn’t address a user need. The ideas can be considered as opportunities for development because it lacked the purpose to address a user need. An invention must try to address the needs of its user or must simplify a work which is difficult to accomplish.

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