Chapter 2, Problem 8BCP

Summary Introduction

Case Summary: The person, AW, was employed as a collector for FCS. While attending a collection call, she informed a debtor that $15 processing fee was an “interest” charge. The information provided by her violated the company policy and AW was sacked. She claimed for unemployment benefits. The same was approved by MD Employment service. FCS objected to this approval and testified that AW made a false statement though she admitted the contrary. The agency found that AW’s termination of services could not be attributed to misconduct, which could deprive her of the benefits. MD Employment services approval was upheld by the reviewing court. Hence, FCS appealed.

To explain: The likelihood to uphold the findings of MD Employment services.