EBK ESSENTIALS OF MIS,
EBK ESSENTIALS OF MIS,
13th Edition
ISBN: 8220106778494
Author: LAUDON
Publisher: PEARSON
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Chapter 2, Problem 6IQ

Explanation of Solution

Example of client service challenge:

  • The customer queries regarding products and services in depth were a challenge.
  • The detailed knowledge of all products as well as services provided by company should be known...

Explanation of Solution

Approach to challenge:

  • A detailed study of all products and services offered by company is main approach towards the challenge.
  • The implementation level details should be understood for each product and services offered by company...

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