Chapter 2, Problem 6CR

Describe the process for identifying a cancer program’s adjustment needs

As part of the policy development and administration process, many federal health agencies provide information and technical assistance to state and local agencies and nongovernmental organizations.A. TrueB. False

Scenario: You are the MOA in a busy family practice. The following calls come in to your office. For each situation, respond in the most appropriate manner. How would you handle each call?  If it is for your physician, do you put the call through? Do you take a message? Can you handle the call yourself? Provide a brief explanation for each example.“Hi, I am wanting to have my prescription for Valium refilled by the doctor. Could he just phone it in to my pharmacy?”

In the late 20th century, many methods were used to pay physicians for services rendered. The most popular methods include all the following except payment       as a base salary.     according to a schedule of fee-for-service (FFS).     based on usual, customary, reasonable (UCR) charges.     based on resource based relative values(RBRVs).     based on patient outcomes.

Scenario: You are the MOA in a busy family practice. The following calls come in to your office. For each situation, respond in the most appropriate manner. How would you handle each call?  If it is for your physician, do you put the call through? Do you take a message? Can you handle the call yourself? Provide a brief explanation for each example. “Hi, I would like to make an appointment to see the doctor. I had my X-ray done yesterday, and let me tell you, it was quite an ordeal. First, I had a hard time getting down to the hospital. Then, I got lost… I’m not sure how that can even happen, but then this really nice lady offered…”

Which step of medical billing process is the most important? Why?

List five groups not involved in direct patient care that have a legitimate interest in the medical record.

Scenario: You are the MOA in a busy family practice. The following calls come in to your office. For each situation, respond in the most appropriate manner. How would you handle each call?  If it is for your physician, do you put the call through? Do you take a message? Can you handle the call yourself? Provide a brief explanation for each example. “Hi, this is Mary Sutherland, I have an appointment on Friday afternoon to see the doctor, but I am not going to be able to make the appointment.”

When a patient is being admitted from home, the social worker should arrange for the medical records on the patient's last hospitalization. the facility should begin recording the patient's past history and background. prior medical records are generally not available. the social worker should obtain medical records from the admitting physician's office.