Consumer complaints are frequently reported to the better business bureau. In 2011, theindustries with the most complaints to the better business bureau were banks; cable andsatellite television companies; collection agencies; cellular phone providers; and new cardealerships (USA Today, April 16, 2012). The results for a sample of 200 complaints arecontained in the file bbb.a. Show the frequency and percent frequency of complaints by industry.b. Construct a bar chart of the percent frequency distribution.c. which industry had the highest number of complaints?d. Comment on the percentage frequency distribution for complaints.

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Consumer complaints are frequently reported to the better business bureau. In 2011, the
industries with the most complaints to the better business bureau were banks; cable and
satellite television companies; collection agencies; cellular phone providers; and new car
dealerships (USA Today, April 16, 2012). The results for a sample of 200 complaints are
contained in the file bbb.
a. Show the frequency and percent frequency of complaints by industry.
b. Construct a bar chart of the percent frequency distribution.
c. which industry had the highest number of complaints?
d. Comment on the percentage frequency distribution for complaints.

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