A+ Guide to Hardware (Standalone Book) (MindTap Course List)
A+ Guide to Hardware (Standalone Book) (MindTap Course List)
9th Edition
ISBN: 9781305266452
Author: Jean Andrews
Publisher: Cengage Learning
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Chapter 2, Problem 3TC

Explanation of Solution

Given:

A laptop which is four years old presents an error message and is not booting. According to the laptop technical support, the reason for the error message is the failure of the motherboard. It needs replacement.

To find: The first question that must be asked before performing the repair...

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