Concept explainers
Introduction:
USPS is the largest postal service organization in the world which handles 41% of the mails all around the world. It has around 760,000 workers with 300,000 mail collection boxes, 38,000 post offices, and 75,000 mail processing equipment.
The processing of first class mails is an automated process. The first class mail begins at an advanced facer cancellation system where the system itself cancels mails which do not carry the proper format. The rejected mails are processed manually. Next, the mails are processed through optical character readers which put the bar code on the mail. The local mails are processed separately.
Automation and the use of zip codes are the reasons for improvement in productivity. The USPS focuses on productivity, which is an important factor for keeping low postal rates and rapid delivery service. During 1980, USPS encountered a slowdown in the volume of mails due to increased competition from private delivery services.
With increased competition, USPS began to restructure the organization and change its strategy. USPS began to work closely with the customers and keep their costs low, improve productivity, and focus on the quality of the service. The reorganization helped the firm to overcome some of its potential challenges, cut down costs, and attracts new businesses.
To determine: The reasons for improvement in productivity.
Want to see the full answer?
Check out a sample textbook solutionChapter 2 Solutions
OPERATIONS MANAGEMENT -CONNECT
- examine the production concept and operations management, what are the key steps required to achieve success? Be specific in your response.arrow_forwardProduce a 3000 report with references on one international organization of your choice and Address the following: Provide a brief introduction of the organisation and sector it operates in, including its mission and vision statements, its core values, a summary of its financial performance and a general overview of the business’s operational activities. From the relevant literature explain the Total Quality Management (TQM) processes the chosen organization follows and identify one quality challenge/issue that the organization faced or is currently facing. Explain how the organization managed/or still managing the particular quality challenge/issue. Critically analyze whether the organization failed or succeeded in achieving and maintaining quality performance. Provide a few critical recommendations for business managers in order to highlight the importance of Total Quality Management (TQM) within an organization.arrow_forward問題2 Production system design involves determining the arrangement of workstations and the... O allocation of resources to workstations design of the process O production schedule all of the abovearrow_forward
- Elaborate on the need for and the benefits of an effective supply chain management (SCM) system in the context of a globalized and networked economy. In your answer, explain how organizations like Dell and Hewlett-Packard leverage supply chain networks to maintain competitiveness, and analyse the impact of globalization, technological advancements, and business environment changes on supply chain structures. Additionally, evaluate the key components of SCM, including distribution network configuration, inventory management, and cash-flow management, and discuss how these components contribute to creating an effective and integrated supply chain. (15) 3.2. Critically evaluate the requirements for effective inventory management within an organization. In your answer, discuss the importance of inventory accounting systems, the role of cost information (holding, ordering, and shortage costs), and the significance of classification systems like ABC analysis. Additionally, analyse how…arrow_forwardAssess the role of EDI in ensuring supply chain security and data integrity. How does EDI contribute to reducing vulnerabilities in supply chain operations, and what best practices should organizations adopt to maintain a secure and reliable EDI system? (10) 1.3. Examine how the adoption of modern EDI systems influences the strategic decision-making process in supply chain management. How does EDI provide supply chain managers with actionable insights, and what are the implications of these insights for long-term supply chain planning? (10) 1.4. Evaluate the potential challenges and risks associated with the modernization of EDI systems in supply chain management. How can organizations effectively manage these challenges to ensure successful EDI implementation and ongoing optimization? (10)arrow_forwardAnalyse the impact of integrating EDI (Electronic Data Interchange) with API (Application Programming Interface) on supply chain management, particularly focusing on how this integration enhances information flow and operational efficiency. Consider the challenges that might arise from this integration in terms of managing legacy systems alongside modern applications.arrow_forward
- 1) View the video What is Operations Management (14.01 minutes, Ctrl+Click on the link); what are your key takeaways (tie to one or more of the topics discussed in Chapters 1 and/or 2) after watching this video. (https://www.viddler.com/embed/d01189e1) Note: As a rough guideline, please try to keep the written submission to one or two paragraphs. 2) View the video What McDonald’s is serving up at its new CosMc’s Chain (3.42 mins, Ctrl+Click in the link), and answer the following questions: (https://www.youtube.com/watch?v=k7ojpUzE8q4) i) From a strategic perspective, why do you think McDonald’s is opting for this new chain rather than trying to launch the new menu in its existing restaurants? ii) What factors do you think in McDonald’s external and internal environments are driving its decision to open the CosMc’s locations? iii) How do you think this format will improve McDonald’s profit margin as compared to its regular fast-food restaurants? Note: As a…arrow_forwardSince the end of World War II, globalization has steadily increased with rapid expansion around the turn of the 21st century. What are some of the forces driving globalization and international business? What are some of the challenges of engaging in international business compared to doing business in your home country?arrow_forwardPS.53 Brother I.D. Ricks is a faculty member at BYU-Idaho whose grandchildren live in Oklahoma and California. He and his wife would like to visit their grandchildren at least once a year in these states. They currently have one vehicle with well over 100,000 miles on it, so they want to buy a newer vehicle with fewer miles and that gets better gas mileage. They are considering two options: (1) a new subcompact car that would cost $18,750 to purchase or (2) a used sedan that would cost $12,750.They anticipate that the new subcompact would get 37 miles per gallon (combined highway and around town driving) while the sedan would get 26 miles per gallon. Based on their road tripping history they expect to drive 13,000 miles per year. For the purposes of their analysis they are assuming that gas will cost $2.93 per gallon.Question: How many miles would the Ricks need to drive before the cost of these two options would be the same? (Display your answer to the nearest whole number.) (Hint:…arrow_forward
- Choose one major approach to job design, and then discuss how best that approach can be utilized in either your current or previous employer, including a discussion of its strengths and weaknesses.arrow_forwardThe results of your four plans will provide an indicative EOQ value. State this value and discuss in a precise manner, why it is not the exact, true value. Additional calculations in the form of plans E, F etc. may also assist your explanation of the EOQ and can be includedarrow_forwardi). Complete the table assuming a Level production plan. ii) Comment on your results and explain whether at this stage, you consider a Level plan is a suitable approach for this particular business. Your comment should include reference to a calculated ‘fill rate’.arrow_forward
- Foundations of Business (MindTap Course List)MarketingISBN:9781337386920Author:William M. Pride, Robert J. Hughes, Jack R. KapoorPublisher:Cengage Learning
- Foundations of Business - Standalone book (MindTa...MarketingISBN:9781285193946Author:William M. Pride, Robert J. Hughes, Jack R. KapoorPublisher:Cengage LearningPurchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage LearningManagement, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub